We have a gem of a role for a highly experienced and client focused call handler, to be the first port of call for our valued clients contacting our Client Support Centre on behalf of their beloved pets, on a part-time basis.

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​About your new role!

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​We have 49 sites across London including 3 hospitals, and with growing client numbers over the years our Client Support Centre was created to ease the load of communication for our sites and provide a more efficient service for our clients.

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​Our Client Support Centre offers our clients an easier way to access vets and nurses’ services by telephone and video consultations.

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​The support centre is situated in our main office in Woodford, where you will work onsite with a team of 12 colleagues plus clinical management for support, to assist in any medical queries you may receive.

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​As a Client Support Call Handler some of your duties will include:– Speaking to clients to triage unwell pets, liaising with our branches and book appointments appropriately.- Dealing with enquiries and appointment requests through our online chat system.- Promote products and services such as microchipping, diets, ProActive Pets and insurance to clients, making recommendations for suitable products and services offered by the Group according to client/patient need identified during call handling.- Schedule the proactive calling of clients whose pets vaccination status has lapsed, encouraging uptake of a new course of vaccinations.- Issue invoices to clients as necessary.- Enter and maintain accurate pet and client details onto internal computer system that enables the practice to contact and communicate reliably with clients.- Record details in clinical histories of any conversations with clients regarding treatment options or anything related to patient care.- Receive and communicate to practice colleagues in a timely manner, messages regarding matters that cannot be attended to by the call handling team, including but not limited to requests for repeat prescriptions, food orders, and telephone call backs.

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​We are incredibly proud of the patient and client care we provide, and this role requires the upmost professionalism, empathy and patience when dealing with our clients, who are calling on behalf of their beloved pets.

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​Our future colleagues will have a strong background in customer service/reception and have excellent communication skills both on the phone and in writing.

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​Our office is nestled beside a beautiful church green complete with large duck pond and vocal resident geese, with ample onsite parking. If relying on public transport there are plenty of local bus options, Woodford underground station is approximately a 20-minute walk away, or if a keen cyclist 10-minutes for you!

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​Now let’s delve into the nitty gritty, here is what we offer you:

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​The salary for this part-time position for up to 32 hours per week is £12.71 per hour.

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​A little snippet of the benefits you will receive:-6.6 weeks annual leave including bank holidays (pro rata)-Paid 30-minute lunch breaks -Generous colleague discounts-The opportunity to join our private medical healthcare scheme on a reduced rate plus medical cashback incentives

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If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at ahutchinson@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

Welcome to Wanstead Hospital! One of our amazing nurses is stepping into a night role at the hospital, resulting in a day RVN position at our impressive 24-hour site in East London.

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​About your new role!

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​This full-time (40 hours per week over 5 days) RVN position would be IDEAL for an experienced RVN who already has a couple of years under their belt, or for a new RVN who has trained in a hospital environment, and thrives in all departments within a GP hospital setting and wants to opportunity to work between the various departments in the hospital including theatre, ward, consults and ECC.

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​Do not be concerned if you feel you excel in one department as oppose to another, if there are any gaps in training we will be happy to support you, whether that be in ward or consult nursing, or more! If in the future you wished to develop your skills to step into a senior role, we also provide leadership training.

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​Wanstead not only has its own first opinion client base but also sees the internal referral cases from the surrounding branches in East, North and Central London, giving you a plethora of diverse cases a hospital RVN could dream of.

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​There is fantastic diagnostic support at Wanstead, with a CT scanner, a commercial laboratory, a strong medical team, and experienced surgeons routinely conducting advanced orthopaedic, soft tissue, and minimally invasive surgery on site.

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​You will be working alongside a large team consisting of approximately 25 vets, 27 RVNs, 14 SVNs, 7 VCAs and a large front of house team who are integral in maintaining excellent client care.

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​You are fully supported by an established management structure including senior RVN’s, 2 deputy head nurses, head nurse, head vet and hospital manager.

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​As a hospital RVN some of your duties will include:– Carry out acting weekend Charge Nurse duties, as directed.- Advise clients of post-operative discharge instructions, verbally and with print-outs and appropriate literature as directed. Ensure that correct medications are provided.- Record details in clinical histories of any conversations with clients regarding fees, treatment options or anything related to patient care.- Ensure equipment is cleaned, packed, sterilised and stored correctly when not in use.- Carry out duties in accordance with shift guidance notes.- Complete and maintain accurate records of hospitalised patients.- Assist veterinary surgeons in theatre, with inpatient examinations and procedures and during consultations, as and when required.- Maintain a respectful and collaborative team environment – Maintain a high standard of cleanliness and tidiness, using standard operating procedures (SOPs) in all areas.

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​Your rota will include a 1:4 weekend rotation with TOIL and up to 3 bank holidays per year. You will be included in the last resort on-call rotation, but with 2 RVN’s and 1 VCA on shift each night this is very much last resort!

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​Wanstead itself is on the outskirts of urban Essex but is close enough to rural life for that countryside relief. Transport links into London do not get better than a short walk to a Central Line tube station!

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​Please be aware there is no on-site parking available and public transport is advised.

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​Now let’s get to the nitty gritty, here is what we offer you:

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​Our RVN salary band is £32,000 to £36,000 per annum depending on prior experience and allowing room for growth within the role.

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​A little snippet of the benefits you will receive as a Goddard RVN:– 6.6 weeks annual leave including bank holidays- CPD budget every year plus up to 2 days’ paid CPD leave- Paid 30-minute lunch breaks-The opportunity to join our private medical healthcare scheme at a reduced rate, plus medical cashback incentives

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If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at ahutchinson@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

We are barking mad for Barking (sorry for the obvious pun there!) and the team are looking for an RVN to join them on a part-time basis; between 2-3 days per week.

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​About your new role!

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​On the outskirts of urban Essex, and within a 10-minute drive of beautiful and bustling Wanstead is our first opinion GP Barking practice, where they are looking for an RVN to complete the team on a 3-day week basis. If you were only looking for 2 days, this can be explored, with Friday being the mandatory day.

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​This up to 3-day week role between Wednesday to Friday (8 hours per day) includes a 1:2 branch Saturday afternoon and 1:10 Sunday rotation in Wanstead Hospital. You will be rota ‘d to 1 bank holiday per year.

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​There are NO on-call requirements.

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​This is a sole charge RVN position, and we are looking for an RVN who is comfortable taking the bull by the horns by managing the day-to-day organisation of the practice alongside their vet, to ensure it’s running as smoothly as possible, and ready to tackle those days that aren’t quite so smooth!

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​As a sole charge branch RVN some of your duties will include:– Carry out consultations, thoroughly examining all pets presented and making management and treatment recommendations which are based on best practice and are evidence-based and in accordance with GVG protocols. – Perform surgery on cases as appropriate and within boundaries of personal competence and limitation of overnight care. – Maintain, prescribe and dispense all medications in accordance with appropriate current medicines legislation and RCVS guidance.  – Record accurate and thorough clinical notes and ensure that pets’ histories are accurate comprehensive and useful to colleagues. – Be prepared to refer cases in a timely manner, in the first instance to a GVG Hospital, when there is an inability to undertake a case for whatever reason. – Help to maintain a respectful and collaborative team environment – Work alongside your RVN to ensure branch meetings are scheduled and the clinics SOP’s are being actioned- Oversee the consulting and surgical/diagnostic diary in compliance with company policies.You will have the full support from your established trainee nurse, regional manager and regional head vet for any additional operational and clinical support you may need.

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​Barking is also well supported clinically by Wanstead 24-hour hospital that provides its surrounding branches with invaluable OOH and internal referral care.

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​There is state of the art diagnostic support at Wanstead, including CT, a commercial laboratory, a strong medical team, and experienced surgeons routinely conducting advanced orthopaedic, soft tissue, and minimally invasive surgery all available on site.

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​If commuting via public transport, the practice is a mere 6-minute walk from the Barking overground and circle line, making all other areas of London easily accessible.

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This role could be an ideal for an RVN who thrives in a branch GP environment working between clinical nursing and building bonds with the clients, and perhaps now feels ready to step into a sole RVN position taking the reins of a practice, implementing fresh ideas.

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​Now let’s delve into the nitty gritty, here is what we offer you:

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​The salary band for this position inclusive of a weekend rotation, averaging 26.3 hours is £23,012.50 to £25,642.50 (£35,000 to £39,000 FTE) depending on prior experience and allowing room for professional growth within the role.

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​A little snippet of the benefits you will receive as a Goddard RVN:– 6.6 weeks annual leave including bank holidays (pro rata)- CPD budget every year plus up to 2 days’ paid CPD leave- Paid 30-minute lunch breaks-The opportunity to join our private medical healthcare scheme at a reduced rate, plus medical cashback incentives

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If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at ahutchinson@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

In the heart of East London, home of Billingsgate fish market, E Pellicci’s cafe and the Columbia Road Flower Market sit our very popular Plaistow and Barking practices, and they are looking for an additional vet who thrives in a busy GP branch environment but is also looking for that invaluable work life balance in a 3-day week role.

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​About your new role!

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​If you like variety and consistency rolled into one then this is the role for you, working 1 day in Plaistow alongside a senior vet (Tuesday), and 2 days in Barking sole charge (Thursday and Friday) building your own client base. If you wished for extra hours on the Wednesday, we would be happy to explore this for you.

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​Our new team member will be no stranger to fast paced GP branch life and has a cool head on those more challenging days. In addition to your patients being your priority, you will be client focused gaining that invaluable trust. Between the 2 sites You will be working alongside like-minded established teams who communicate openly and collaboratively, including a senior vet, a part-time vet, senior RVN, RVN, and trainee nurses.

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​Our Plaistow practice has supported the local community for years, providing invaluable diagnostic and surgical care, and being ISFM accredited they have a passion for feline welfare.

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​In addition to digital and dental x-ray, Plaistow also has ultrasound facilities for applicants with a keen interest in diagnostic imaging.

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​Support is never far away, with day-to-day operational needs provided by our integral regional managers, and for clinical support our highly experienced head vets. For anything more advanced the practices are supported by Wanstead 24-hour hour hospital, for internal referrals or OOH care and hospitalisation.

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​This role is Tuesday (8 hours), Thursday (8 hours) and Friday (10 hours) and includes a 1:4 branch Saturday and 1:8 Sunday rotation in Wanstead Hospital. You will be rota ‘d to 1 bank holiday per year and be included in the last resort on-call rotation.

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​With Barking being a sole charge position, we are looking for a vet who can confidently provide a full GP service. Having a bias in surgery and dentals would be a bonus for the branch due to its caseload! In addition to digital x-ray, the practice is also equipped with dental x-ray to aid in your oral cases.

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​As a branch veterinary surgeon, some of your duties will include:– Carry out consultations, thoroughly examining all pets presented and making management and treatment recommendations which are based on best practice and are evidence-based and in accordance with GVG protocols. – Perform GP surgery on cases as appropriate and within boundaries of personal competence and limitation of overnight care.- Maintain, prescribe and dispense all medications in accordance with appropriate current medicines legislation and RCVS guidance.- Record accurate and thorough clinical notes and ensure that pets’ histories are accurate comprehensive and useful to colleagues.- Be prepared to refer cases in a timely manner, in the first instance to a GVG Hospital, when there is an inability to undertake a case for whatever reason.- Help to maintain a respectful and collaborative team environmentWhen at Barking in the sole charge capacity, there will be additional duties to support the day to day running of the clinic.

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​Commuting to work:

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​Plaistow is surrounded by plenty of transport links, including Upton Park on the circle line (the yellow line) and is a 10-minute walk away, which goes through London Liverpool Street where you can pick up most other tube/train lines.

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​If commuting via public transport to Barking, the practice is a mere 6-minute walk from the Barking overground and circle line, making all other areas of London easily accessible.

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​Now let’s delve into the nitty gritty, here is what we offer you:

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​The salary band for this split role averaging 29.4 hours per week inclusive of weekend rotation and OOH is £40,425 to £52,920 (£55,000 to £72,000 FTE) depending on prior experience and allowing room for professional growth within the role.

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​A little snippet of the benefits you will receive as a Goddard vet:– 6.6 weeks annual leave including bank holidays (pro rata)- Generous relocation assistance (where applicable)- Up to £2,000 CPD budget every year plus up to 5 days’ paid CPD leave (pro rata)- Private Medical Healthcare Insurance with BupaIf you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at ahutchinson@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

Welcome to Wanstead Hospital! We are looking for a well-rounded and experienced veterinary surgeon ideally from a hospital background, who is looking for that next step in their career, as a senior GP vet in a large hospital setting, to support our GP hospital team on a full-time basis.Due to the footfall that comes through Wanstead Hospital, it is integral our future senior colleague is client focused and has a passion for client care and communication and sets the tone for the rest of the GP team.About your new role!The Wanstead Hospital team are looking for a competent GP vet who is no stranger to a fast-paced hospital setting and is now looking to progress into a senior position, to help lead our team of GP vets.Being passionate about training and guiding our junior and trainee colleagues is of the upmost importance, to ensure they are given the best start to their career and can thrive in a busy London hospital environment.In addition to your clinical GP duties, some of your senior duties will include:– Ensuring a high and improving standard of evidence-based clinical care amongst GP veterinary colleagues at the Hospital.- Participating and provide a lead in the clinical consulting, medical and surgical rota for Hospital GP vets.- Being a Vet GDP advisor- actively supporting the development of the new graduates.- Actively encouraging excellent communication channels between the hospital team and the rest of the practice.- Encouraging a positive, productive working environment for GP colleagues in collaboration with the Head Vet and Hospital Manager- Foster a culture of excellent working relationships within the Hospital and be responsible for the achievement of high morale and a strong team spirit.- Promoting the Hospital GP vets’ participation in clinical CPD through a monthly journal club. Your rota will be on a 6 weekly rotational basis made up of an average of 40 hours per week inclusive of your 1:3 Saturday and 1:6 Sunday weekend rotation. This will enable you to work within all departments of the hospital, ranging across consulting, surgery, ward and ECC. You will be rota ‘d to up to 2 bank holidays per year and be included in the last resort on-call rotation.Wanstead Veterinary Hospital provides an excellent first opinion, emergency, critical care, and referral service to our clients and local network of 20 branches and works to the highest clinical standards. No day or caseload is the same with such a wide pool of clients and internal referrals coming through the doors.There is state of the art diagnostic support, with a CT scanner, a commercial laboratory, a strong medical team, and experienced surgeons routinely conducting advanced orthopaedic, soft tissue, and minimally invasive surgery all available on site.You will be working alongside a large collaborative team consisting of approximately 25 vets, 27 RVNs, 14 SVNs, 7 VCAs and a large front of house team who are integral in maintaining excellent client care.You are fully supported by an established management structure including senior RVN’s, 2 deputy head nurses, head nurse, head vet and hospital manager.Wanstead itself is on the outskirts of urban Essex but is close enough to rural life for that countryside relief. Transport links into London do not get better than a short walk to a Central Line tube station! It is a beautiful area of London with lots of green space including the local Bluebell Woods. It also has a plethora of independent restaurants, bakeries, pubs and coffee houses to keep you busy and refreshed in your time off!Please be aware there is no on-site parking available and public transport is advised, but with stations and bus stops a stone’s throw away you have plenty of choice.Now let’s get to the nitty gritty, here is what we offer you:The salary band for this senior position is £60,000 to £80,000 FTE per annum dependent on prior experience and allowing room for further professional growth within the role.A little snippet of the benefits you will receive as a Goddard vet:-6.6 weeks annual leave including bank holidays-Private Medical Insurance with BUPA-Up to £2,000 annual CPD allowance plus up to 5 paid CPD days-Relocation assistance (where applicable)If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at ahutchinson@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!