About your new role!

We’re looking for a friendly, organised and approachable Receptionist to join the team at Wanstead Veterinary Hospital.

Salary: £26,436.80 based on 40 hours per week. 

We’re considering either:

One Full-Time Receptionist: four 10-hour shifts per week.Two Part-Time Receptionists: with the working pattern agreed to suit the needs of the hospital.

The role includes a 1-in-3 weekend rota.

As the first point of contact for our clients, you’ll play an important role in creating a positive experience for both pets and their owners. Working in a busy veterinary hospital, no two days will be quite the same, and you’ll be there to help keep things running smoothly for clients and the wider clinical team.

What will you be doing?

Welcoming clients and their pets to the hospital and helping them feel at ease. Answering telephone calls and responding to client enquiries. Booking appointments and supporting the day-to-day running of the reception desk. Processing payments and keeping client records up to date. Liaising with vets, nurses and other colleagues to ensure clients receive a helpful and efficient service. Supporting clients with empathy and understanding, particularly when they may be worried about their pets.

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What are we looking for?

Ideally, you’ll have some previous reception or customer service experience and feel comfortable communicating with a wide range of people.

We’re looking for someone who is:

Friendly, professional and confident communicating face to face and over the phone. Organised, reliable and able to manage competing priorities in a busy environment. A team player who is happy to support colleagues across the hospital. Compassionate and understanding, with a genuine appreciation for the bond between pets and their owners.

Veterinary reception experience would be an advantage, but we’re also happy to hear from people with transferable customer service skills who are keen to learn.

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What’s in it for you?

6.6 weeks’ annual leave, including bank holidays. Colleague discounts across our services. Access to private medical cover at a reduced rate, plus cashback benefits. The opportunity to develop your skills and experience within a busy veterinary hospital.

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A little about the location

Wanstead Veterinary Hospital is a busy clinical setting where reception plays a vital role in supporting both clients and colleagues. Please note that there is no on-site parking available, so you’ll need to consider alternative travel arrangements.

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Think this could be your next move?

If you enjoy working with people, love animals and want to be part of a team that makes a real difference to pets and their owners, we’d love to hear from you!

Welcome to Mandeville Veterinary Hospital!

We’re looking for an experienced and organised Head Receptionist to join our team at Mandeville 24-hour Veterinary Hospital in Northolt.

This is a full-time role working 40 hours per week, with a rotating pattern of early and late shifts with a salary band of £31,138 – £32,698.

This is a fantastic opportunity for someone with experience on a busy reception desk who is ready to take the next step into a leadership role. You’ll be responsible for the day-to-day management of a small reception team, helping ensure our clients receive an exceptional level of care from the moment they walk through the door.

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About your new role!

As Head Receptionist, you’ll play a key role in making sure the front of house runs smoothly, supporting your colleagues and maintaining a warm, professional and compassionate service.

This is a hands-on, hospital-based position combining day-to-day reception duties with the direct supervision and management of a small team. You’ll help coordinate daily activities, support colleagues when challenges arise and ensure communication between reception and the clinical team remains clear and effective.

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As Head Receptionist, some of your duties will include:

Providing a warm, professional and compassionate welcome to clients and their pets. Directly supervising and supporting the reception team in their day-to-day responsibilities. Helping coordinate reception activities to ensure the smooth running of the hospital. Supporting colleagues with client enquiries, challenging conversations and sensitive situations. Liaising with clinical teams regarding consultation delays, appointments and patient care. Ensuring appointments, referral bookings and client communications are managed accurately and efficiently. Maintaining high standards of administration, including clinical records, payments and insurance claims. Supporting accurate cash handling and other financial processes. Helping ensure reception procedures are followed consistently. Promoting a positive, collaborative working environment where colleagues feel supported. Identifying opportunities to improve the client experience and the efficiency of the reception service.

You’ll need to be comfortable balancing your own reception responsibilities with supporting the wider team, remaining calm and organised even when the hospital gets busy.

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What are we looking for?

We’re ideally seeking someone with previous experience working on a busy reception desk, preferably within a veterinary practice or hospital.

You’ll be someone who enjoys working with people, takes pride in excellent customer service and feels confident supporting others in a fast-paced environment.

Previous supervisory or team leadership experience would be beneficial, alongside the confidence to take ownership of the reception service and help the team perform at its best.

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The rota

This is a full-time role working 40 hours per week, with a rotating pattern of early and late shifts, including 1:5 Saturday rotation and 1 Bank Holiday per year.

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Now let’s get to the nitty gritty…

As a Goddard colleague, you’ll also receive:

6.6 weeks’ annual leave, including bank holidays Generous colleague discounts The opportunity to join our private medical healthcare scheme at a reduced rate Medical cashback incentives The opportunity to develop your leadership skills within a busy 24-hour veterinary hospital

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Getting here

Mandeville is based in Northolt, with local bus services and Northolt Station on the Central Line within easy reach.

There is also staff parking available locally, and plenty of food outlets nearby for grabbing lunch or a coffee during your shift.

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Think this could be your next move?

If you’re an experienced receptionist ready to take the next step, enjoy supporting a team and want to play a key role in the smooth running of a busy veterinary hospital, we’d love to hear from you.

Press apply now and within 60 seconds your application will be with our recruitment team or feel free to email our Recruitment Manager Ashley Hutchinson [email protected] for more information.

About your new role!

We’re looking for an experienced Veterinary Surgeon to join the team at Stone Lion Veterinary Hospital in Wimbledon.

This is a great opportunity for a vet who enjoys working in a busy hospital environment, managing a varied caseload and working alongside a knowledgeable, supportive team. You’ll have access to excellent facilities, a wide range of clinical expertise and the opportunity to continue developing your skills while delivering outstanding care to our patients.

Working across four days per week, averaging 42.5 hours, you’ll be part of the hospital’s clinical rota, including a 1:4 Saturday and 1:8 Sunday commitment.

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What are we looking for?

We’re keen to hear from Veterinary Surgeons who are confident in their clinical abilities and enjoy working collaboratively within a hospital setting.

You’ll ideally have:

Solid experience in small animal practice and confidence managing your own medical and surgical caseload. A bonus if you also have experience within a Hospital environment. Good clinical and communication skills, with a compassionate approach to patient and client care. The ability to work effectively as part of a multidisciplinary team and collaborate with colleagues across different areas of expertise. A proactive approach to learning, clinical development and maintaining high standards of care.

We’re particularly interested in vets who are ready to build on their experience within a hospital environment and make the most of the facilities and clinical knowledge available at Stone Lion.

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Nestled in the heart of Wimbledon Village, around a 10-minute walk from Wimbledon Junction station, giving you easy access to the District Line and the rest of London, our 24-hour hospital is looking for a Veterinary Surgeon to join our team. This is a rare opportunity to join Stone Lion, and Veterinary Surgeon roles here don’t come up often.

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What’s on offer:

£45,000–£67,000 per annum

6.6 weeks annual leave, including bank holidays

CPD budget every year + up to 5 days’ paid CPD leave

Private medical healthcare scheme at a reduced rate

Medical cashback incentives

Think this could be your next match:

Hit Apply Now and your application will be with our recruitment team in under 60 seconds.

Alternatively, email Ashley at [email protected] if you’d like to ask a question, arrange a chat, or simply find out what other opportunities might be available.

Welcome to Mandeville Veterinary Hospital!

We’re looking for an experienced, client-focused Veterinary Receptionist to join our invaluable front of house team at Mandeville 24-hour Veterinary Hospital in Northolt, working 20 hours per week with a salary of £13,218.40

The rota will include a mixture of early and late shifts, along with:

1:5 Saturdays 1–2 bank holidays per year

Flexibility is important, given the nature of a busy 24-hour hospital.

Our reception team are a hugely valued part of the hospital. You’re often the first person our clients see or speak to, so making a great first impression really does start with you.

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About your new role!

Working in a busy 24-hour hospital, no two days are quite the same.

The role involves a high level of face-to-face contact with clients, alongside plenty of telephone and written communication. We’re looking for someone with the confidence, empathy and experience to provide a warm, professional and personal service, even when things get busy.

You’ll work closely with our clinical teams to make sure our clients feel supported, well informed and looked after throughout their pet’s journey with us.

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As a Veterinary Receptionist, you’ll be responsible for a varied range of duties, including:

Welcoming clients and providing a warm and professional first point of contact. Managing telephone and written enquiries with care and professionalism. Booking appointments and referral consultations in line with hospital procedures. Liaising with clinical teams regarding consultation times and keeping clients updated about any delays. Offering appropriate nurse clinics and preventative healthcare services to clients. Maintaining accurate records of conversations with clients regarding fees and patient care. Processing payments and ensuring cashing up and other financial processes are completed accurately. Processing insurance claims accurately and efficiently. Managing client food orders and ensuring these are correctly received and stored. Supporting debt control measures where required. Working collaboratively with the wider hospital team to ensure clients receive accurate and timely information.

There’s also a lot of communication happening behind the scenes, so being organised, calm under pressure and comfortable juggling several things at once is really important.

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What are we looking for?

We’re ideally looking for someone with previous reception experience within a veterinary or healthcare setting, although the most important thing is that you genuinely enjoy working with people and have excellent customer service skills.

You’ll need to be:

Confident and friendly when dealing with clients. Empathetic and able to handle sensitive conversations. Comfortable working in a busy hospital environment. Organised, reliable and able to prioritise. Confident communicating face-to-face, over the phone and in writing. A team player who enjoys working alongside both clinical and non-clinical colleagues. Flexible and willing to work a mixture of early and late shifts.

Due to the nature of a 24-hour hospital, we do ask for a degree of flexibility around the rota.

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Now let’s get to the nitty gritty…

The salary for this role is £13,218.40

As a Mandeville colleague, you’ll also receive:

6.6 weeks’ annual leave, including bank holidays (pro rata) Generous colleague discounts The opportunity to join our private medical healthcare scheme at a reduced rate Medical cashback incentives A supportive and experienced hospital team The opportunity to develop your experience within a busy 24-hour veterinary hospital

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Getting here

If you’re commuting by public transport, there are plenty of bus services nearby and Northolt Station on the Central Line is just a 6-minute walk from the hospital.

Driving instead? There’s parking behind the hospital, which, let’s be honest, is something of a London luxury!

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Think this could be your next move?

If you’re an experienced receptionist who enjoys working with people, thrives in a busy environment and wants to be part of a supportive veterinary hospital team, we’d love to hear from you.

Press apply now and within 60 seconds your application will be with our recruitment manager Ashley.

Alternatively, email Ashley directly at [email protected] with any queries, to arrange a call or simply to have a chat about this or any of our other opportunities.

If you’re an RVN who loves the variety of branch life, enjoys building lasting relationships with clients, and fancies a role where your nursing skills genuinely make a difference, then our Chingford team would love to meet you.​

Nestled on the edge of the beautiful Epping Forest, Chingford offers the best of both worlds. Green open spaces for your lunch break stroll, plenty of local cafés, and excellent transport links into London when you fancy swapping woodland trails for city lights.​

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​About your new role!​

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Our friendly first opinion GP practice in Chingford is looking for an RVN to join the team on a part-time basis, working 2 days per week (averaging 16 hours).​

There are no on-call requirements, meaning when you finish work, you can actually finish work.​

We’re looking for someone who’s happy to take the lead alongside their vet, keeping the day running smoothly, supporting clients, and making the practice feel like the welcoming community hub it already is. If you enjoy autonomy, solving the occasional curveball, and making each day your own, you’ll fit right in.​

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As a branch RVN some of your duties will include:​​

​- Running nurse consultations and providing evidence-based patient care.

– Supporting surgical procedures and diagnostic work within your scope of practice.​

– Dispensing and managing medications in line with current legislation and RCVS guidance.​

– Maintaining accurate and detailed clinical records.​

– Referring cases appropriately to our hospital teams when required.​

– Working collaboratively with your veterinary surgeon to ensure the practice runs efficiently.​

– Supporting and mentoring colleagues where appropriate.​

– Help maintain clinical standards and ensuring practice protocols are followed.​

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Alongside your branch team, you’ll have ongoing support from your Regional Manager, Regional Head Vet and the wider Goddard network whenever you need it.​

Chingford benefits from excellent support from our nearby 24-hour Wanstead Veterinary Hospital, giving you access to experienced clinicians, out-of-hours care and advanced referral services.​​

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​Now let’s delve into the nitty gritty, here is what we offer you:​

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​The salary band for this position, inclusive of a weekend rotation, averaging 16 hours, is £12,800 to £14,400 (£32,000 to £36,000 FTE) depending on prior experience and allowing room for professional growth within the role.​

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​A little snippet of the benefits you will receive as a Goddard RVN:​​​- 6.6 weeks annual leave including bank holidays (pro rata)​- CPD budget every year plus up to 2 days’ paid CPD leave (pro rate)​-The opportunity to join our private medical healthcare scheme at a reduced rate, plus medical cashback incentives​

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If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at [email protected] for any other queries or to simply arrange a call and have a chat about other opportunities!​