Our veterinary reception front of house team are an integral part of the hospital, because they are first port of call to our clients, and it is of the upmost importance they are being given five-star service and care.

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​We are looking for client-focused experienced receptionists to join our invaluable front of house team at Wanstead 24-hour Veterinary Hospital, on a full and part-time basis.

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​About your new role!

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​We want to ensure that while our clinical team support the patients’ needs, we are also able to offer an engaging and friendly welcome to clients. This involves providing effective communications internally and organising our diary so that we can provide the best advice and accurate information to our clients.

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​The full-time role consists of 4×10 hour shifts, and the part-time 4×5 hour shifts. The earliest shift starting at 8am, and the latest shift up to 10.30pm plus a 2:4 weekend rotation with TOIL (reducing to 1:3 in the near future). You will be rota ‘d to 3 bank holidays per year (including one in the festive period). Due to the nature of the role, flexibility is required.

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​As a veterinary receptionist, some of your duties will include:– Liaise with key hospital personnel to communicate any delays in consultation start times. – Book referral appointments using SOPs and ensure relevant information sheets are sent to clients prior to the consultation. – Offer nurse clinics to clients, where required. Clients should have the opportunity to visit for advice on pet health and welfare, to include weight, dental checks and six-monthly ProActive Pets checks. – Record details in clinical histories of any conversations with clients regarding fees or anything related to patient care. – Place client food orders as requested and reserve when delivered. Put away the reception food order if required to do so. – Exercise debt control measures, as directed. – Exercise care in the handling of payments and in all financial management generally.  In particular cashing up must be accurately completed. – Process insurance claim forms, if required to do so, in an accurate and timely fashion incorporating full use of the Zeus software. – Prepare the weekly banking, if required to do so, in a secure, accurate and timely fashion.  Report shortages and overs to senior personnel, as directed. As well as a high level of face-to-face client care, there is also a large amount of phone and written communication to our clients, and these methods of communication must be treated equally as professionally.

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​We are ideally seeking candidates with previous reception responsibilities within a veterinary or healthcare setting to join our team and can work early and late shifts. We do ask for a certain level of flexibly in the role, due to the nature of the profession.

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​You would need to be computer literate although training will be provided, but more importantly we are looking for friendly, confident, empathetic individuals who will be proud to make the reception area, their areas of responsibility and for individuals with a passion for animal welfare and who love being a pivotal part of a large vibrant team.

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​The roles involve a high level of face-to-face contact with our clients, so you must have the confidence, empathy, and experience to provide the standard of care and the personal touch we expect for our clients and be able to work in a high-pressure environment.

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​Wanstead itself is on the outskirts of urban Essex but is close enough to rural life for that countryside relief. Transport links into London do not get better than a short walk to a Central Line tube station!

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​Please be aware there is no on-site parking available and public transport is advised.

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​Now let’s get to the nitty gritty, here is what we offer you:

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​The salary for our reception role is £26,436.80 FTE based on 40 hours per week.

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​*To be considered for this role you will have experience in client care and customer service, and are used to a fast-paced working environment*

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​A little snippet of the benefits you will receive:

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-6.6 weeks annual leave including bank holidays (pro rata if part-time)-Paid 30-minute lunch breaks for full-time shifts-Generous colleague discounts-The opportunity to join our private medical healthcare scheme on a reduced rate plus medical cashback incentivesIf you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at ahutchinson@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

Welcome to Kingston! This historic market town which used to crown Saxon kings, is now looking to crown an RVN, to help lead the team and grow the practice even further, re-establishing its potential!About your new role!Our Kingston practice situated in a beautiful period building is looking for an RVN to join and take the reins of this established GP site, complete with dental and digital x-ray. The practice itself has a huge consult room with large windows looking out to the garden (complete with a family of foxes), it also has a large separate colleague area, again with natural light flooding through, and a spacious separate office for any admin duties you need to complete away from the clinical areas.You will be working alongside a full-time sole charge vet, and incredibly enthusiastic veterinary nursing assistant, who you will help support throughout their training.Kingston has a very bonded and respected client base, many of them have been returning since the 90’s!Kingston is also supported by Stone Lion 24-hour hospital in Wimbledon, for more complex cases, or OOH care your patients may need.This 4-day week role (Wednesdays off) involves a 1:4 branch Saturday rotation, and 1:10 Saturdays at Stone Lion Hospital. You will be rota ‘d to up to 2 bank holidays per year in Stone Lion, and there are NO on-call requirements.As a sole charge branch RVN some of your duties will include:– Ensure the provision of a high quality and continually improving standard of nursing care. – Assist the veterinary surgeon in theatre and during consultations, as and when required. – Maintain comprehensive patient hospitalisation records. – Ensure a high standard of comfort and welfare for all pets in our care. – Complete and maintain accurate records of hospitalised patients. – Maintain a respectful and collaborative team environment – Ensure equipment is cleaned, packed, sterilised and stored correctly when not in use. – Maintain adequate stocks of drugs, diets and consumables and place orders with our suppliers to required levels as necessary. – Assist with the induction of new staff and their subsequent training. – Provide reception duties, as required, ensuring a friendly and efficient handling of clients and their pets, in person, by email and over the telephone. – Support student nurses as a clinical supervisor The practice is just a 6-minute walk from Norbiton train station, and within a 50-minute journey you are in central London.You are also a 10-minute walk from the famous picturesque Richmond Park, and the River Thames. Kingston upon Thames really is a gem for anyone thinking about relocating.There is a room in the shared flat above the practice if accommodation whether it be short or long term is required.Now let’s get to the nitty gritty, here is what we offer you:The salary for this sole charge RVN position inclusive of weekend rotation is £35,000 to £39,000 FTE depending on prior experience and allowing room for growth within the role.A little snippet of the benefits you will receive as a Goddard RVN:

​- 6.6 weeks annual leave including bank holidays- CPD budget every year plus up to 2 days’ paid CPD leave- Paid 30-minute lunch breaks-The opportunity to join our private medical healthcare scheme at a reduced rate, plus medical cashback incentivesIf you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at ahutchinson@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

Hackney East London, famed for being a creative and cultural hub of London, bustling markets, green spaces with plenty of pubs, and one of Goddard Vet Group’s busiest practices in the group that is looking for an additional veterinary surgeon to join their team.

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​About your new role!

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​Our Hackney practice is one of our busiest in the group, and they work closely with our consult and minor ops clinic in Highbury to support them with their surgical cases. This busy and diverse “mini hub” has recently invested in new ultrasound facilities, to help support its expansive and varied caseload.

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​Our new vet will be no stranger to a fast-paced environment and will have ample opportunity to develop their own skills further. You will be involved in the daily caseload of consultations, surgeries and the triage of emergencies.

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​The practice boasts two consulting rooms, a large prep and theatre area, separate cat and dog wards and a well utilised lab area. We continue to invest in clinical equipment to ensure we have the best equipment for patient care and have further exciting investment plans for our Hackney practice, so please do not hesitate to express what would be on your wish list!

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​You will be working alongside another 2 vets, senior RVN, additional RVNs, students and trainee nurses. The team thrive on their unique dynamic for laughter and pulling together on those challenging days.

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​As a branch veterinary surgeon, some of your duties will include:

– Carry out consultations, thoroughly examining all pets presented and making management and treatment recommendations which are based on best practice and are evidence-based and in accordance with GVG protocols. – Perform GP surgery on cases as appropriate and within boundaries of personal competence and limitation of overnight care. – Maintain, prescribe and dispense all medications in accordance with appropriate current medicines legislation and RCVS guidance.  – Record accurate and thorough clinical notes and ensure that pets’ histories are accurate comprehensive and useful to colleagues. – Be prepared to refer cases in a timely manner, in the first instance to a GVG Hospital, when there is an inability to undertake a case for whatever reason. – Help to maintain a respectful and collaborative team environment

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​Hackney is supported by Wanstead 24-hour Veterinary Hospital, so you have the advantage of referring more advanced or emergency cases within only a short travelling distance for your clients for continuation of care.

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​You will also be fully supported by a dedicated regional manager, and experienced regional head vet for any clinical advice or concerns.

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​This 36 hourly week role (we are currently exploring how the rota will look) includes a 1:4 branch Saturday and 1:8 hospital Sunday rotation. You will be rota ‘d to up to 2 bank holidays per year in Wanstead and be involved in a last resort on-call rotation.

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​Location wise, you are just a 6-minute hop and skip away from London Fields Overground station, which takes you all over North and East London, with connections enabling you to reach further out.

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​Now let’s get to the nitty gritty, here is what we offer you:

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​Our associate vet salary band is £45,000 to £72,000 (FTE based on 40 hours) depending on prior experience and allowing room for professional growth within the role.

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​A little snippet of the benefits you will receive as a Goddard vet:– 6.6 weeks annual leave including bank holidays- Generous relocation assistance (where applicable)- Up to £2,000 CPD budget every year plus up to 5 days’ paid CPD leave- Private Medical Healthcare Insurance with Bupa

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If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at ahutchinson@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

In the heart of East London, home of Billingsgate fish market, E Pellicci’s cafe and the Columbia Road Flower Market sits our very popular Plaistow practice, and they are looking for a senior vet who thrives in a busy GP branch environment and wants to make their mark!

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​About your new role!

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​Our new team member will be no stranger to fast paced GP branch life, building rapport with clients their beloved animals. You will be working alongside an energetic team including a part-time vet, senior RVN, RVN, and enthusiastic trainee nurses.

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​This is a 4-day week role and includes a 1:4 branch Saturday and 1:8 Wanstead Hospital Sunday rotation. You will be rota ‘d to 1 to 2 bank holidays per annum in Wanstead and be part of their last resort on-call rotation.

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​Our Plaistow practice has supported the local community for years, providing invaluable diagnostic and surgical care, and being ISFM accredited they have a passion for feline welfare.

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​Facilities on site include digital x-ray, dental x-ray and ultrasound. For anything more advanced the practice is supported by Wanstead 24-hour hour hospital, for internal referrals or OOH care and hospitalisation.

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​As a senior branch vet some of your duties will include:– Oversee prescription request administration to ensure that client requests are processed in a timely and accurate manner, that dispensed items are paid for, and that uncollected prescriptions are returned to stock in line with company policy.- Oversee the consulting and surgical/diagnostic diary in compliance with company policies.- Provide site-level induction to new starter colleagues and locums.- Ensure that regular branch meetings are scheduled, minutes taken and actions completed.- Carry out consultations, thoroughly examining all pets presented and making management and treatment recommendations which are based on best practice and are evidence-based and in accordance with GVG protocols. – Perform surgery on cases as appropriate and within boundaries of personal competence and limitation of overnight care. – Be prepared to refer cases in a timely manner, in the first instance to a GVG Hospital, when there is an inability to undertake a case for whatever reason. – Help to maintain a respectful and collaborative team environment – Record accurate and thorough clinical notes and ensure that pets’ histories are accurate comprehensive and useful to colleagues.The practice is surrounded by plenty of transport links, including Upton Park on the circle line (the yellow line) and is a 10-minute walk away, which goes through London Liverpool Street where you can pick up most other tube/train lines.

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Leadership training is provided to support you in your new senior role.Now let’s get to the nitty gritty, here is what we offer you:

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​Our senior vet salary band is £60,000 to £90,000 FTE depending on prior experience and allowing room for professional growth within the role.

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​A little snippet of the benefits you will receive as a Goddard vet:– 6.6 weeks annual leave including bank holidays- Generous relocation assistance (where applicable)- Up to £2,000 CPD budget every year plus up to 5 days’ paid CPD leave- Private Medical Healthcare Insurance with BupaIf you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at ahutchinson@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

Mandeville Hospital in Northolt is our second largest in the group, and this beautifully modern well-established 24-hour site is looking for an RVN to join their progressive team. RVN positions do not come up often in Mandeville Hospital as they have a very established team, so if you want it…move quickly!

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​About your new role!

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​This role could suit an RVN or soon to qualify student who thrives in a fast-paced hospital environment, enjoys all areas of hospital nursing and prides themselves in providing the highest standard of patient care. It could also suit an RVN who has been used to a busy branch environment and wants to dip their toe into hospital life.

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​This is a full-time Monday to Friday position, including a 1:5 weekend rotation with TOIL and up to 2 bank holidays per year.

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​There are no on-call requirements for this position.

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​As a hospital RVN you will also help guide trainee nurses in their journey’s to becoming RVNs, and ensure the high clinical standards in consult, ward and theatre are being maintained, as well as being able to develop your own skills for future progression.

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​As well as the large clinical team around you, and integral front of house team for client care support, you will be fully supported by the hospital’s nursing team, deputy head nurse, head nurse, head vet and hospital manager.

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​As a hospital RVN some of your duties will include:– Carry out acting weekend Charge Nurse duties, as directed.- Advise clients of post-operative discharge instructions, verbally and with print-outs and appropriate literature as directed. Ensure that correct medications are provided.- Record details in clinical histories of any conversations with clients regarding fees, treatment options or anything related to patient care.- Ensure equipment is cleaned, packed, sterilised and stored correctly when not in use.- Carry out duties in accordance with shift guidance notes.- Complete and maintain accurate records of hospitalised patients.- Assist veterinary surgeons in theatre, with inpatient examinations and procedures and during consultations, as and when required.- Maintain a respectful and collaborative team environment – Maintain a high standard of cleanliness and tidiness, using standard operating procedures (SOPs) in all areas.

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​Mandeville Veterinary Hospital and its surrounding clinics provide an excellent first opinion, emergency, critical care, and referral service and work to the highest clinical standards. As a result, you will have the opportunity to nurse a wide range of patients and conditions.

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​There is state of the art diagnostic support at the hospital with a new CT scanner, a diploma holder in imaging providing our CT and ultrasound service, a strong medical team, and experienced surgeons routinely conducting advanced orthopaedic, soft tissue, and minimally invasive surgery during the day.

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​The location of Mandeville itself could not be more ideal for those relying on public transport, as Northolt station on the Central Line is a mere 6-minute walk away. If you are not already au fait with the area, the central line takes you all the way from West London, through to East London such as Liverpool Street, and at the end of the line are beautiful rural Essex towns such as Theydon Bois and Epping.

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​In a nutshell…if you have a passion for hospital nursing, want to develop your ECC skills or utilise those you already have, and work among an amazing team and state-of-the-art facilities then get applying now!Now let’s delve into the nitty gritty, here is what we offer you:Our full-time RVN salary band is £32,000 to £36,000 per annum depending on experience allowing room for growth and development within the role.A little snippet of the benefits you will receive as a Goddard RVN:– 6.6 weeks annual leave including bank holidays- CPD budget every year plus up to 2 days’ paid CPD leave- Paid 30-minute lunch breaks-The opportunity to join our private medical healthcare scheme at a reduced rate, plus medical cashback incentives

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If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at ahutchinson@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!