Head RVN – Wanstead Veterinary Hospital, East London

Due to expansion, a rewarding career opportunity has arisen for a second Head Nurse to lead the nursing team at our busy small animal RCVS accredited 24h hospital in Wanstead, East London. This would be a fully-supported opportunity to advance existing line-management or senior nurse skills and would suit an experienced RVN with ECC experience and excellent clinical skills. The role would suit an RVN looking to take a step away from clinical work to further develop existing leadership and management skills. As a guide, we expect this role to be roughly 50:50 clinical (general nursing duties/ hospital floor coordination) and team support and administration. You will report to our Nursing Manager and work closely with our senior nursing team to ensure fulfilment of our philosophy of practising to the highest clinical standards and providing great client care.

The successful candidate will be capable of mature decision-making whilst working in an ever-changing environment. We are looking for an exceptional individual with excellent communication and organisational skills with the ability to motivate a highly skilled team of RVNs, SVNs, and VNAs.

  • Previous hospital or referral centre experience and clinical coach experience is essential, as is experience in a senior role and supervision of a team
  • This is a 40-hour per week position (Mon-Fri) with no rota’d weekends or on-call

The successful candidate will be rewarded with a generous salary and CPD allowance. We offer an excellent benefits package including increasing holiday allowance, enrolment on to our Simplyhealth Plan which provides cashback on many routine medical costs such as dental care, physiotherapy, optician, chiropractor fees, etc. plus generous shopping and leisure discounts, fully funded CPD, and paid BVNA and RCVS registration fees. We are also happy to support study towards certificates.

Wanstead offers a beautiful high street with a range of pubs, restaurants, and shops all within a short walking distance of the practice. Westfield, Stratford, and Central London are easily accessible via the Central Line or escape for a weekend walk in the nearby Epping Forest countryside.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late ‘90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star reviews on Indeed and Glassdoor. If you are interested in this rewarding role and working with a well-established independent family-run business, apply now!

Closing Date: 5th March 2021

Veterinary Nursing Assistant or Student Veterinary Nurse – Putney, South West London

A new opportunity has arisen for a Veterinary Nursing Assistant to join our Putney practice. This has the potential to become a future veterinary nurse training position depending on experience and personal ambition.

The successful candidate must be able to demonstrate previous excellent and relevant client care experience. The role involves a high level of contact directly communicating with our clients so you must have the enthusiasm, self-confidence, empathy, and listening skills to provide the standard of care and the personal touch we expect for our valued clients. This is a hands-on role in a small team so the ideal candidate will be a pivotal part of an established team, and they will often be the first point of contact for our clients and their pets. We also value flexibility and adaptability to ensure the branch can work efficiently. The role also requires completion of administration tasks which require an organised, methodical approach and where accuracy is important.

Previous experience within a veterinary practice is not essential but would be an advantage.

This position is for 40 hours per week and includes some Saturday work (mornings only).

Our industry-leading benefits package includes increasing holiday allowance, enrolment on to our Simplyhealth Cashback Plan which provides cashback on many routine medical costs such as dental care, physiotherapy, opticians, chiropractor fees, etc. a 24hr employee assistance programme, plus generous shopping, and leisure discounts, fully funded CPD, cycle to work scheme and more!
Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late ‘90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 practices, 3 hospitals, and our own nurse training college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more. We are proud of our many 5-star reviews on Indeed and Glassdoor.
If you are interested in this rewarding role and working with a well-established independent family-run business, please apply with a covering letter and CV. If you do not hear back from us, please assume on this occasion you have not been successful in your application.

Contact Centre Call Handler – Woodford Green, Essex

We are looking to recruit organised, articulate, highly motivated individuals with proven exceptional customer service skills to join our expanding call handling team at our Head Office in Woodford Green, Essex. We welcome applicants with impeccable spoken and written English, who are confident communicators and who are able to deliver outstanding client care.

The call handler will form part of a team responsible for inbound and outbound calls for our practices and will work in collaboration with practice colleagues to ensure excellent client service.

Duties will include:

  • Booking appointments
  • Receiving and responding to enquiries by telephone and online chat service
  • Advising clients on vaccinations, flea, worming, and neutering protocol
  • Registering new clients
  • Advising clients on pet insurance matters
  • Promoting our Pets healthcare plan
  • Taking prescription requests
  • Handling enquiries relating to euthanasia and cremation
  • Receiving and resolving complaints
  • Updating client files

Successful applicants will need:

  • A minimum of two years previous customer service experience, ideally within a call handling role
  • A good standard of IT literacy
  • GCSE Maths and English (A – C)
  • Good organizational skills
  • The ability to remain calm under pressure and when dealing with emotional situations
  • The ability to multitask
  • A proactive attitude
  • An excellent team ethos

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late 90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and please take a few minutes to look at as our numerous recent 4 and 5-star reviews on Indeed!

If you are interested in this rewarding role and working for a well-established independent family-run business please click the apply button now and submit a covering letter and CV.

Veterinary Surgeon – Wembley, London

Dreaming of times when gigs and sports venues reopen? We have the perfect role for you! Never stand on a packed tube coming home from Wembley, just stroll home to your flat! Exciting times at our Wembley practice, the clinic will be undergoing a complete refurbishment and we are looking for an experienced vet to be part of the change. The Wembley clinic has been on this site for several decades and has a long-standing and loyal client base. Have you ever fancied running your own clinic and marking your mark in the local community, this is your opportunity! You will be supported by an experienced team, Adrian who manages the clinic, Jacky our fantastic RVN, and Robert our VNA have all worked at the clinic for many years and will support you every step of the way. We are keen to help our vets develop their interests and will invest in kit that’s needed for you to move forward with your career.

The full-time role has a half-day off every Wednesday and is alternate Saturdays, but we are also keen to explore a job share. There is no overnight work, but we would like you to support our hospital colleagues at our RCVS accredited tier 3 hospital in Northolt on a 1:8 Sunday daytime only rota. The Mandeville Hospital has great 24 -hr facilities including CT, an excellent ultrasound, scopes, laparoscopic equipment, and an array of specialists and provides a good environment to develop your ECC skills. The branch role is sole charge but is fully supported by the hospital team.

Our ideal vet would have 2 years’ experience, is a good clinician who can fit into our practice culture and values, and just enjoys being a great GP, a really good communicator, and someone who would relish helping to advance our standards of care.

The salary is in the region of £50k depending on experience, and there is a generous £2000 CPD allowance. The Goddard Veterinary Group sees CPD as an investment in the individual, as well as for the practice, and is keen to support study for certificate qualifications. We have an excellent benefits package including increasing holiday allowance (up to 6 weeks), BUPA private health insurance as well as cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, etc, 24hr Employee Assistance Programme, generous shopping/leisure discounts, a cycle to work scheme and more! A flat is available next to the practice with great transport links to explore London, the nearest tube is a 3-minute walk from the flat.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late ‘90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star reviews on Indeed and Glassdoor.

If you are interested in this rewarding role and working with a well-established independent family-run business, please call Fiona Stephens on 07507 694673 for an informal chat or apply now.

Saturday RVN – Wanstead Hospital, East London

Unable to work weekdays or wanting to work some extra Saturdays? An exciting opportunity has arisen for a part-time, permanent RVN at our well-equipped independent first, second and referral small animal hospital in Wanstead. The successful candidate will be working alongside our team of RVN’s, student nurses and reception team to provide a high standard of care for our clients and their pets.

This is a Saturday position working on a weekly basis, with core hours of 9am-6pm. There is the opportunity for a job share with this role if you’re unable to commit to every Saturday.

Great salary for the right candidate. We offer an excellent benefits package including increasing holiday allowance based on length of service, enrolment on to our Simply Health Cashback Plan which provides cash back / refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractor fees etc. and a 24/7 employee assistance programme, plus generous shopping, and leisure discounts, cycle to work scheme, fully funded CPD and paid for BVNA and RCVS registration fees.

Goddard Veterinary Group is a family run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late ‘90s and remains the practice principal. We are now the largest family -run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we are proud of our many 5 -star reviews on Indeed and Glassdoor!

Wanstead Hospital provides an excellent first opinion, emergency, critical care and referral service to our clients and local network of 20 branches and work to the highest clinical standards. There are great transport connections; the hospital is easily accessible from Wanstead and Snaresbrook (Central Line) tube stations and if travelling by car, it is within easy reach of the M25, M11 and the North Circular Road.

Wanstead offers a beautiful high street with a range of pubs, restaurants, and shops all within a short walking distance of the practice. Westfield, Stratford, and Central London are easily accessible via the Central Line, alternatively, make the most of your free time with Epping Forest on your doorstep.

If you are interested in these rewarding roles and working with a well-established independent family-run business and would like to know more, please e-mail your CV and cover letter to Nursing Manager Betsy Malamah-Thomas (bmthomas@goddardvetgroup.co.uk) or click apply now!