Join the UK's largest family-owned veterinary practice

Veterinary Surgeons

We have a range of opportunities from hospital positions to running your own clinic. We also offer part-time and flexible working in many of our practices.

Vet Surgeons (Float) – Greater London, flexible role

See the job vacancy page here

Love the variety and flexibility of locuming but not the paperwork or lack of benefits? We have the perfect role for you in our forward-thinking independent family-run veterinary practice. We are looking for experienced veterinary surgeons to join our team and float in either West London, East London, or SW London. We don’t expect people to cover huge areas, and you will work closely with the locum coordinator teams to work out which clinics are accessible to you.

This is a very flexible position and would suit full or part-time work and allows much more flexibility than a set clinic role. For example, we have had vets who have combined the float role with volunteering abroad. We’re happy to talk to you about rotas that would work for your individual needs. This is also a role that could also work as a short-term contract, allowing you to use London as a base when travel reopens and combine other interests.

The role allows you to experience different environments from RCVS accredited hospitals with an array of specialists to multi vet and small sole charge clinics. So why join the team instead of locuming? We can provide job security, a regular fixed monthly income which can be supplemented if you would like to do extra shifts; fantastic hospital experience and you can plan your weekends well in advance. No filling in tax returns and you don’t have to worry about IR35 or having to set up a limited or an umbrella company.

There is a competitive salary, dependent on experience. In addition, we offer a £2000 and 5-day CPD allowance. We see CPD as an investment in the individual and the practice and is keen to support study for certificate qualifications.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
BUPA private health insurance
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more
24hr Employee Assistance Programme
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!)
Cycle to work scheme
Great colleague pet discount scheme
Membership Scheme Allowance up to £350 per annum
Colleague Introduction incentive of £1500
Accommodation is available if needed in some of our regions

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied caseload. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons obtain a working visa.

If you are interested in this interesting role and working with a forward-thinking and independent family-run business, please get in touch by applying online or emailing vacancies@goddardvetgroup.co.uk

Apply now

Vet Surgeon – New Addington, South London

See the job vacancy page here

Our New Addington clinic is one of our most popular practices in South East London and is close to the lovely Surrey countryside. Have you ever fancied running your own clinic and making your mark in the local community? This is a great opportunity to learn more about practice management but at the same time be fully supported by your experienced team. Jo who manages the clinic, Marie and Liz our fantastic RVNs, have all worked with the clinic for many years and will support you every step of the way. We are keen to help our vets develop their interests and will invest in the equipment that’s needed for you to move forward with your career.

The role can be a full-time role 4 ½ days and 1:4 Saturdays or could be a part-time job share for two vets, we’re really happy to chat about both options. The role involves no OOHs. The practice is sole charge, but you’re fully supported by our tier 3 hospitals.

The salary is in the region of £60 depending on experience
£2000- and 5-day CPD allowance. We see CPD as an investment in the individual and the practice and is keen to support study for certificate qualifications
Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday)
BUPA private health insurance
Simplyhealth plan provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more
24hr Employee Assistance Programme
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!)
Cycle to work scheme
Great colleague pet discount scheme
Membership Scheme Allowance up to £350 per annum
Colleague Introduction incentive of £1500
Accommodation is available, if needed, above the practice in a lovely well -presented flat with a separate private entrance and a large garden. New Addington has great transport links into Central London but it’s also easy to escape into the pretty surrounding Surrey countryside, with good local pubs nearby.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here’s are some of the lovely things people say about us:

“I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!”
Current Employee – Nov 2020 *Credit Indeed
“I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.”
Current Employee – March 2020 *Credit Indeed

We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non-UK veterinary surgeons obtain a working visa.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please call Jo Collins on 07931807988 for an informal chat or apply now.

Apply now New Addington

Night Vet Surgeon – Mandeville Veterinary Hospital, West London

Job Code: Night Vet MVH

See the job vacancy page here

Love ECC work but want a good work-life balance? We are looking for an experienced night vet to come and join our dynamic and friendly team at the recently refurbished Mandeville Hospital, our RCVS accredited hospital in Northolt, West London.

Various shift patterns available.
Accommodation available
Certificates supported

We’re here for all patients — Mandeville Veterinary Hospital and its surrounding clinics provide an excellent first opinion, emergency, critical care, and referral service and work to the highest clinical standards. As a result, the successful candidate will have the opportunity to treat a wide range of patients and conditions with the support of dedicated professionals.

We’re proud of our state-of-the-art equipment — there is great diagnostic support at the hospital with a new CT scanner, a diploma holder in imaging providing our CT and ultrasound service, a strong medical team, and experienced surgeons routinely conducting advanced orthopaedic, soft tissue, and minimally invasive surgery all available on site.

We’re all about the team — the successful candidate will be a strong team player looking to expand their experience in ECC in a busy hospital environment and will share our philosophy of practicing to the highest clinical standards and providing excellent client care.

We’ll look after you — we offer an excellent and competitive salary including a great CPD allowance of £2000. The Goddard Veterinary Group sees CPD as an investment in the individual, as well as for the practice, and is keen to support study for certificate qualifications. We have an excellent benefits package including increasing holiday allowance (up to 6 weeks), BUPA private health insurance as well as cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropody fees, etc, plus generous shopping & leisure discounts and our employee assistance programme.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary practice in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; 20% of our team have been with us 10 years or more and we’re really proud of our many 5* employer reviews on Indeed.

Mandeville offers a friendly and fun working environment with a very sociable and outgoing team. Come and find out why we’re known as the fun region! Northolt has excellent travel connections; Northolt Tube on the central line is 3 minutes -walk -away and just a 30-minute journey into central London, the A40 is on the doorstep, there is easy access to M4 and is very close to Heathrow (direct bus service).

If you are interested in this rewarding role and working with a well-established independent family-run business, please apply online today with your CV and cover letter explaining your interest.

Apply now Mandeville Veterinary Hospital

Night Vet Surgeon – Stone Lion Veterinary Hospital, London

Job Code: Night Vet SLH

See the job vacancy page here

We’re looking for an experienced veterinary surgeon to join the emergency and critical care team at our RCVS accredited Stone Lion Veterinary Hospital in Wimbledon, London.

A varied caseload can be expected from our subscriber practices and would be a great role for somebody studying towards a certificate. All the necessary equipment for patient side diagnostic testing is available and RVN nursing cover is provided throughout the night. Are you someone who is confident in managing medical and surgical emergencies? Do you have excellent communication skills and compassion to provide a high standard of care to patients and clients alike? If this sounds like you please get in touch!

The current rota proposed is 7 on 14 off but there is some flexibility with this . This role could also be combined with some routine day shifts if desired.

We can offer an excellent and competitive salary plus a £2000 and 5 days CPD allowance. The Goddard Veterinary Group sees CPD as an investment in the individual as well as for the practice and is keen to support study for certificate qualifications. We have a great benefits package including increasing holiday allowance (up to 6 weeks), BUPA private health insurance as well as cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropody fees, generous shopping, and leisure discounts, cycle to work scheme, 24-hour employee assistance programme and more!

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late ’90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; nearly 20% of our team have been with us 10 years or more and please take a few minutes to look at as our numerous recent 5-star reviews on Indeed!

If you are interested in this rewarding role and working with a well-established independent family-run business, please apply online.

Apply now Stone Lion Veterinary Hospital

Weekend Vets – Stone Lion Veterinary Hospital, London

See the job vacancy page here

Come and join the well-established and friendly team at our RCVS accredited Stone Lion Veterinary Hospital. We are looking for daytime only, weekend vets. Stone Lion offers a varied caseload of routine procedures, emergency, and critical care and specialist work with a team of visiting specialists in a variety of disciplines. You will have access to the best facilities including digital radiography, ultrasonography, endoscopy, laparoscopic surgery, full in-house blood analysers, and intensive care equipment.

The rota would be 9-5pm Saturday or Sunday (or both) and we are happy to discuss the frequency of weekends with you.

Competitive salary dependent on experience.
£2000- and 5-day CPD allowance (pro-rata for part-time roles)
Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday)
BUPA private health insurance
Simplyhealth plan provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!)
Cycle to work scheme.
Great colleague pet discount scheme
Membership Scheme Allowance up to £350 per annum. (Pro rata for part-time roles)
Colleague Introduction incentive of £2500

Goddard Veterinary Group has 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here’s are some of the lovely things people say about us:

“I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!”
Current Employee – Nov 2020 *Credit Indeed

“I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.”
Current Employee – March 2020 *Credit Indeed

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness Plans for all our new starters.

We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non-UK veterinary surgeons obtain a working visa.

If you are interested in this rewarding role please apply online or get in touch by emailing vacancies@goddardvetgroup.co.uk

Apply now Stone Lion Veterinary Hospital

Vet Surgeon – Wembley, North West London

See the job vacancy page here

Love going to gigs or watching the big matches? We have the perfect role for you! Never stand on a packed tube coming home from Wembley, just stroll home to your flat! Exciting times at our Wembley practice, the clinic will be undergoing a complete refurbishment and we are looking for an experienced vet to be part of the change.

The Wembley clinic has been on this site for several decades and has a long-standing and loyal client base. Have you ever fancied running your own clinic and marking your mark in the local community, this is your opportunity! You will be supported by an experienced team, Adrian who manages the clinic, Jacky our fantastic RVN, and Robert our VNA have all worked at the clinic for many years and will support you every step of the way. We are keen to help our vets develop their interests and will invest in kit that’s needed for you to move forward with your career.

For this role, we are offering the opportunity to work a 3 or 4 day week plus 1:3 Saturdays as part of a job share to help you with your work-life balance.

There is no overnight work, but we would like you to support our hospital colleagues at our RCVS accredited tier 3 hospital in Northolt on a 1:8 Sunday day- time only rota. The Mandeville Hospital has great 24 -hr facilities including CT, an excellent ultrasound, scopes, laparoscopic equipment, and an array of specialists and provides a good environment to develop your ECC skills. The branch role is sole charge but is fully supported by the hospital team.

Our ideal vet would have 2 years of experience, is a good clinician who can fit into our practice culture and values, and just enjoys being a great GP, a really good communicator, and someone who would relish helping to advance our standards of care.

The salary is in the region of £45-55k depending on experience and has the potential to increase with the growth of the practice. Our CPD allowance is £2000 with 5 days paid CPD per year. We see CPD as an investment in the individual as well as for the practice and are keen to support study for certificate qualifications.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
BUPA private health insurance.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Up to £3000 relocation costs paid.
Cycle to work scheme.
Great colleague pet discount scheme.
Membership Scheme Allowance up to £350 per annum.
Colleague Introduction incentive of £2500.

A flat is available next to the practice with great transport links to explore London, the nearest tube is a 3- minute walk from the flat.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons obtain a working visa.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please apply online!

Apply now Wembley

Vet Surgeon – Eastcote, North West London

See the job vacancy page here

Our lovely vet Zee has headed back to South Africa, so we’re looking for a vet to make their mark at our independent clinic, situated in the leafy suburb of Eastcote near Pinner in Middlesex. We have a well-established and friendly team, and the practice is very much part of the local community. We’re situated on a popular high street and are only a 10-minute walk from Eastcote tube station on the Metropolitan and Piccadilly Lines with regular trains to Central London, Harrow, Heathrow, and Uxbridge. A large two-bedroom flat above the practice is also available with the role, making London living affordable.

We have a very happy working environment, as well as wonderful, bonded clients. We pride ourselves on the level of service we offer and always work to the highest standards. The clinic is a training practice, and you are fully supported by Natalie our experienced RVN, and Rachel our VNA.

We have all the usual toys in order to work your cases up to a high standard, including a shiny new dental x-ray. For this role, we are offering the opportunity to work a 3 or 4 day week plus 1:3 Saturdays as part of a job share to help you with your work-life balance.

We would love you to support our hospital colleagues at our RCVS accredited tier 3 hospital in Northolt on a 1:8 Sunday day- time only rota. The Mandeville Hospital has great 24 hr facilities including CT, an excellent ultrasound, scopes, laparoscopic equipment, and an array of specialists and provides a great environment to develop your ECC skills. The branch role is sole charge but is fully supported by the hospital team.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
BUPA private health insurance.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Up to £3000 relocation costs paid.
Cycle to work scheme.
Great colleague pet discount scheme.
Membership Scheme Allowance up to £350 per annum.
Colleague Introduction incentive of £2500.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; 20% of our team have been with us for 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons obtain a working visa.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please apply online!

Apply now Eastcote

Vet Surgeon – Harrow Weald, Middlesex

See the job vacancy page here

Our fab vet Ashleigh has been lured away by veterinary dentistry, so we’re looking for a lovely vet (or vets for a job-share!) to make their mark at our independent clinic situated in the leafy suburb of Harrow Weald in North -West London. We have a well-established and friendly team and the practice is very much part of the local community.

The practice is situated on a popular high street and is only 20 minutes into central London by fast mainline trains, the Overground, and Bakerloo Tube line into central London and beyond. There is also a frequent direct bus service to Heathrow Airport. The M1 Motorway to the North is a 15-minutes drive away. A large two/ three-bedroom flat split over two floors is also available with the role, making London living affordable.

We have a very happy working environment, as well as wonderful, bonded clients. We pride ourselves on the level of service we offer and always work to the highest standards. The clinic is a training practice and you are fully supported by Daisy our experienced RVN, Chloe our VNA, and Jacqui our fantastic receptionist.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
BUPA private health insurance.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Up to £3000 relocation costs paid.
Cycle to work scheme.
Great colleague pet discount scheme.
Membership Scheme Allowance up to £350 per annum.
Colleague Introduction incentive of £2500.
Accommodation is available.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons obtain a working visa.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please apply online!

Apply now Harrow Weald

Vet Surgeon – Ickenham, Greater London

See the job vacancy page here

Set in a village location, our Ickenham branch has been caring for pets and their owners in the local community for many decades. Small and perfectly formed, the practice has a welcoming and friendly atmosphere, a dedicated, longstanding team, and loyal clients. Kim our lovely vet has decided not to return following her maternity leave, so we’re on the hunt for a vet with a passion for small animal medicine and who would like a surgery on which to make their mark! The A40/M40 and M25 are only 10 minutes away and there are great tube links into central London. Heathrow Airport is also within easy reach. We have excellent support staff; our lovely, experienced Nursing Assistants Dawn and Alison have been at the practice for over 20 years and clients love dropping in to see them. We are very proud of our great local reputation, please have a look at our lovely reviews on Google and Vet Help Direct to see why!

For this role, we are offering the opportunity to work a 3 or 4 day week plus 1:3 Saturdays as part of a job share to help you with your work-life balance.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
BUPA private health insurance.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Up to £3000 relocation costs paid.
Cycle to work scheme.
Great colleague pet discount scheme.
Membership Scheme Allowance up to £350 per annum.
Colleague Introduction incentive of £2500.
Accommodation is available.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; 20% of our team have been with us for 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons obtain a working visa.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please apply online!

Apply now Ickenham

Part-time Medic/ECC Veterinary Surgeon – Wanstead Hospital East London/ Essex

See the job vacancy page here

Exciting times — be part of the change! We are expanding and have created a new role to support our amazing team of hospital vets. The role is 30 hours a week and would be perfect for someone with an interest in both ECC and medicine and who would like more free time outside work. We are ideally looking for 2 vets, to work 3 days a week, but we are very happy to talk to vets who would be interested in this type of role to develop a rota that works for you. The role could also be combined with extra shifts to create a full-time position. Our ideal shift pattern is 12pm- 10pm, so you will work with both our day and dedicated night team (who start at 8pm) and you will be responsible for seeing all the emergency cases booked in on that day. There is some flexibility around the start time, and we would be happy to discuss this. The hospital sees an incredibly interesting and varied caseload, no day is the same, it’s a great environment to learn from our talented team of certificate holders and specialists.

The rota we’re proposing is for two vets, but we are happy to discuss other options:

Vet 1	MON	TUE	WED	THU	FRI	SAT	SUN
Week 1	12-10pm	12-10pm	OFF	OFF	OFF	12-10pm	OFF
Week 2	12-10pm	12-10pm	12-10pm	OFF	OFF	OFF	OFF
Vet 2	MON	TUE	WED	THU	FRI	SAT	SUN
Week 1	OFF	OFF	12-10pm	12-10pm	12-10pm	OFF	OFF
Week 2	OFF	OFF	OFF	12-10pm	12-10pm	12-10pm	OFF

We’re here for all patients – Wanstead Veterinary Hospital provides an excellent first opinion, emergency, critical care, and referral service to our clients and local network of 20 branches and works to the highest clinical standards.

We’re proud of our state-of-the-art equipment — there is great diagnostic support, with a new CT scanner, a diploma holder in imaging providing our CT and ultrasound service, a commercial laboratory, a strong medical team, and experienced surgeons routinely conducting advanced orthopaedic, soft tissue, and minimally invasive surgery all available on site.

We’re all about the team – the successful candidates will be strong team players looking to expand their experience in a busy hospital environment and will share our philosophy of practicing to the highest clinical standards and providing excellent client care. You will have the opportunity to work alongside Certificate holders and a Diplomate.

We’ll look after you – There is a competitive salary which takes into account the late finishes. Our CPD allowance is £2000 with 5 days paid CPD per year (pro-rata for part-time roles). We see CPD as an investment in the individual as well as for the practice and are keen to support study for certificate qualifications.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
BUPA private health insurance.
Simplyhealth plan provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Up to £3000 relocation costs paid.
Cycle to work scheme.
Great colleague pet discount scheme.
Membership Scheme Allowance up to £350 per annum.
Colleague Introduction incentive of £2500.
Accommodation is also available.

Wanstead offers a beautiful high street with a range of pubs, restaurants, and shops all within a short walking distance of the practice. Central London, Westfield, and Stratford are all easily accessible via the Central Line. Equally the countryside is easily accessible with Epping Forest on our doorstep.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons obtain a working visa.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please apply online!

Apply now Wanstead Veterinary Hospital

Vet Surgeon – Chessington, Greater London

See the job vacancy page here

Veterinary role at our friendly, supportive practice in Surrey, that has been part of the local community for over 30 years. Our Chessington clinic is a small branch but part- of a network of clinics locally and is a great opportunity to run your own clinic, to make it your own with the support of an experienced team. All routine procedures can be done at Chessington, and we are very supportive of the local charities. More complex cases can be worked up by you at our multi- vet practice in Ewell with a brand-new ultrasound, tonopen and dental x-ray.

There is flexibility in the role, and it could be between 3 ½ – 4 ½ days a week with some Saturdays. There is no night work or on-call. We would also love you to be part of our daytime only, Sunday rota, just 5 times a year at our Hospital in Wimbledon.

Our ideal candidate would be confident in GP practice, is happy with routine surgeries, and loves working as part of a small team.

The salary is in the region of £50-60k for a full-time role and dependent on experience and in addition, we offer up to £2000- and 5-day CPD allowance (benefits pro-rata for part-time roles). We see CPD as an investment in the individual, as well as for the practice, and are keen to support study for certificate qualifications. Accommodation is also available.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
BUPA private health insurance.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
Up to £3000 relocation assistance.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Membership Scheme Allowance up to £350 per annum.
Colleague Introduction incentive of £2500.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons obtain a working visa.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please apply online!

Apply now Chessington

Vet Surgeon – Enfield, North London

Job Code: Vet Surgeon Enfield

See the job vacancy page here

Small but perfectly formed, our Enfield branch in North London has been caring for pets and their owners in the local community for nearly 40 years. It has a welcoming and friendly atmosphere, a dedicated, longstanding team, and loyal clients. We’re on the hunt for a vet with a passion for small animal medicine and who would like a surgery on which to make their mark! Great transport links into Liverpool St Station in just 22 minutes!

The role is a 4-day week with some Saturdays. There is no night work or on-call. To provide a mix between branch and hospital work we would like you to join the Sunday daytime rota (only 1:8) at our RCVS accredited first opinion and referral hospital in Wanstead. The Enfield role is sole charge but is fully supported by the hospital and we use an animal ambulance service to transport critical cases. We would also consider a job share for this position.

Our ideal candidate is a confident veterinary surgeon with great people skills and at least two years of experience. The salary is competitive, is dependent on experience, and has the potential to increase with the growth of the practice. In addition, we offer a £2000- and 5-day CPD allowance. We see CPD as an investment in the individual, as well as for the practice, and is keen to support study for certificate qualifications.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
BUPA private health insurance.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Membership Scheme Allowance up to £350 per annum.
Colleague Introduction incentive of £2500.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.

‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.

‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please apply online!

Apply now Enfield

Part-time Vet Surgeon – Barkingside, East London

Job Code: PT Vet Barkingside

See the job vacancy page here

Part-time role at our friendly supportive practice in Barkingside in North-East London. Our many 5-star reviews from our clients reflect what a great team we have, who provide fantastic standards of patient care. The role is 3 ½ days per week (the clinic shuts at 12 on the half day) and 1:4 Saturdays 9-5pm. There is also the option to pick up additional shifts either on an ad-hoc or a permanent basis in other clinics if you would like to. The role is a mix of sole charge and working with a second vet. You are fully supported by our experienced support staff and by our hospital at Wanstead and our neighbouring clinics.

Our ideal candidate would be confident in GP practice, enjoy a busy environment with a broad and varied caseload, is happy with routine surgeries and loves working as part of a team.

There is a competitive salary and in addition, we offer up to £2000- and 5-day CPD allowance (benefits pro-rata for part-time roles). We see CPD as an investment in the individual, as well as for the practice, and are keen to support study for certificate qualifications.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
BUPA private health insurance.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
Up to £3000 relocation assistance.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Membership Scheme Allowance up to £350 per annum.
Colleague Introduction incentive of £2500.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meeting throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat to our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons obtain a working visa.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please call Philippa Davis for an informal chat on 07931571393 or apply now

Apply now

Vet Surgeon – Walthamstow, East London

See the job vacancy page here

Our fantastic vet Rebecca is returning from maternity leave and we’re looking for a second vet to join her at our small, friendly, and very successful clinic in Walthamstow. The practice is located in the heart of Walthamstow Village and has been treating local pets for over 30 years. We are a welcoming practice and pride ourselves on being part of the local village community providing a warm, caring and compassionate healthcare service for all pets and their owners. We’re really proud of our many 5- star google reviews from our lovely clients.

The clinic has undergone a refurbishment this year and we have all the usual toys to work your cases up to a high standard, including dental x-ray. The practice has a busy caseload and would be able to support study towards a certificate. The full-time rota is a 4-day week 1:4 Saturdays but we are happy to discuss other combinations. There is no overnight work, but we would like you to support our hospital colleagues at our RCVS accredited tier 3 hospital in Wanstead on a 1:16 Sunday day- time only rota. The Wanstead Hospital has great 24 -hr facilities including CT, an excellent ultrasound, scopes, laparoscopic equipment, and an array of specialists and provides a good environment to develop your ECC skills.

There is an excellent salary on offer depending on experience, and a generous £2000 CPD allowance. The Goddard Veterinary Group sees CPD as an investment in the individual, as well as for the practice, and is keen to support study for certificate qualifications.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
BUPA private health insurance.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Up to £3000 relocation package.
Cycle to work scheme.
Great colleague pet discount scheme.
Membership Scheme Allowance up to £350 per annum.
Colleague Introduction incentive of £2500.

Accommodation is available if needed, making London living more affordable. The practice has plenty of parking and is only a short walk from Walthamstow station on the Central Line.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

If you are interested in this rewarding role and working with a forward thinking and independent family-run business, please call Philippa Davis on 07931571393 for an informal chat or apply now.

Apply now

Vet Surgeon – Uxbridge, West London

See the job vacancy page here

Most jobs say ‘Looking for a great work-life balance? ‘But this one really will deliver! Our popular Uxbridge practice is going through an exciting time, giving us the opportunity to create a rota designed especially for the vet who would love a rewarding, satisfying career but also a home life too and a chance to take advantage of the wonderful city of London!

The role includes either a Monday or Friday off every week plus one early finish and one late start every week. Three of the days you will be working with a second vet but will be sole charge on the 4^th day and on some Saturday mornings, however, you will be fully supported by our RCVS accredited Tier 3 hospital in Northolt. There is no overnight work. We would love you to support our hospital colleagues on a 1:8 Sunday daytime rota only and some Saturday afternoons between 2-5pm. The Mandeville hospital has fantastic facilities including a state-of-the-art CT, excellent ultrasound, scopes, an array of specialists and provides a great place to develop your ECC skills and experience a busy hospital environment.

We have a really established clinical team; Kelly our lovely head nurse has been with the practice for over 16 years and Alana our other qualified RVN started with us after recently qualifying. We also have the help of Kitty our SVN and Rachel our VNA, who are training at our nurse college, and Debbie our receptionist who has worked at the practice for 23 years.

We have all the usual toys in order to work your cases up to a high standard, including a dental x-ray and a new ultrasound. There is also the caseload to undertake a certificate at Uxbridge and this would be fully supported.

Our Uxbridge branch has been at this location for many years and is extremely popular within the local community. Situated in a residential conservation area close to the town centre with all the shops you could wish for. With excellent transport links with the M25/M40 and Heathrow Airport a short distance away plus regular tube services into central London.

We are looking for a clinician who can fit into our practice culture and values and just enjoy being a great GP. Are you a good communicator who fits well into a team? Would you relish helping to advance our standards of care? Are you able to build trusting relationships easily? Can you manage your time, prioritise well, and do you enjoy getting the job done but also relish having a life outside of work?

The salary range is around £35-65k depending on experience. Accommodation is also available if needed. In addition, we offer a £2000 and 5-day CPD allowance. We see CPD as an investment in the individual and the practice and are keen to support study for certificate qualifications.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays)
BUPA private health insurance
Simplyhealth plan which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!)
Cycle to work scheme.
Great colleague pet discount scheme
Membership Scheme Allowance up to £350 per annum.
Colleague Introduction incentive of £1500.
Accommodation is available if needed. Uxbridge is a great place to live and work; well served by the Metropolitan and Piccadilly tube lines and is close to the M40 and M25 motorways and Heathrow airport.

“I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!”
Current Employee – Nov 2020 *Credit Indeed
“I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.”
Current Employee – March 2020 *Credit Indeed

We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non-UK veterinary surgeons obtain a working visa.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please apply online!

Apply now Uxbridge

Contact Centre Veterinary Surgeon (Telemedicine) – Woodford Green, East London

See the job vacancy page here

30 hours per week, working times to be negotiated

Key roles and responsibilities:

Provide timely veterinary consultations and advice via telemedicine channels to group clients in accordance with RCVS Code of Conduct and supporting guidance, clinical protocols and within the operating protocols and requirements of the Goddard Veterinary Group Contact Centre
Act as departmental clinical advisor to both clinical and non-clinical teams in relation to the handling and triaging of client enquiries and consultations. Monitor and oversee the clinical advice given
Oversee the delivery of and timely management of exceptional clinical service and client care to those under your care through telemedicine channels. Ensure appropriate and timely referral of cases for physical examination, speed of access to quality treatments and provision of advice within the parameters of the role
Help develop the telemedicine provision into a high quality, client focussed, responsive strategic service to the company.

Patient care is our principal objective

Our foremost purpose is the care and long-term welfare of animals entrusted to us. Patients are all seen as being unique individuals and are treated as such.

Ensure the provision of a high quality and continually improving standard of veterinary care
Carry out consultations over telemedicine channels, making management and treatment recommendations that are based on best practice and are evidence-based and in accordance with Goddard Veterinary Group protocols
Maintain, prescribe and dispense or recommend all medications in accordance with current medicines regulations and RCVS guidance
Ensure that urgent or emergency cases are triaged promptly and effectively and referred to be investigated fully and appropriately, using appropriate diagnostic techniques
Ensure the comfort and general welfare of all pets entrusted to our care
Record accurate and thorough clinical notes and ensure that pets’ histories are accurate comprehensive and in accordance with Goddard Veterinary Group protocol
Be prepared to refer cases in a timely manner, either reverting to branch practice or to a Goddard Veterinary Group Hospital, when there is an inability to continue caring for a case solely by telemedicine for whatever reason
Remain updated on developments within the profession and undertake as a minimum the requisite CPD required by the RCVS
Ensure that good clinical governance is maintained and contribute to its continued improvement within the group.

Our clients deserve the best

We understand that clients have choices and they are never taken for granted. They deserve a service of quality and efficiency which is administered with total integrity.

Ensure an exemplary standard of client care by means of excellent communication and levels of service. Demonstrate excellent relationship building with clients over telemedicine channels in the absence of in-practice consultations
Ensure that owners of pets are kept fully informed of the progress of their pet in cases where you are involved in their care
Liaise and coordinate ongoing or recommended care with the client’s home practice. Obtain clinical histories from the previous practice if the client is not normally a client of Goddard Veterinary Group
Communicate to clients an accurate estimate as to the cost of consultations and any likely proposed medication, diagnosis, or treatment and record such information in the pets’ notes
Explain carefully to clients what is involved with surgical procedures and treatments
Ensure the clients is aware of, and, had the available treatment options explained to them and make recommendations that are based on best clinical practice and in the long-term health and welfare interest of the pet
Ensure that colleagues are polite and helpful and follow clinical standard operating procedures (SOPs) in all areas
Ensure clients receive any accurate written, video, photographic, or text information digitally, or by other means should the client require
Offer nurse clinics where facilities and staff ability permits. Encourage and develop clinical team members to advise on pet health and welfare, including weight, dental and ProActive Pet checks
Ensure that all client data is maintained in accordance with practice, professional and legal requirements.

Our people are our greatest asset

Excellent working relationships and close attention to personal and professional development result in the attainment of knowledge and expertise that benefits our patients and clients.

Read and contribute to our internal intranet InTouch
Enthusiastically and proactively engage with practice colleagues to ensure the smooth running of all services involved
Adopt high standards in personal performance and appearance
Observe and be compliant with the Health and Safety Manual. Report any defects that might represent a risk to self or others
Identify and engage with learning opportunities offered by Goddard Veterinary Group in client care as well as professional development
Assist with the induction of new staff and their subsequent training
Continue self-development by attending courses as agreed with or directed by the Regional Manager
Comply in all ways with the RCVS Professional Code of Conduct
Conduct regular training for administrative and nursing teams.

The success of our practice benefits everyone

We look to the future by reinvesting in our people, our facilities, and our services.

Comply with Goddard Veterinary Group’s standard operating procedures (SOPs), policies, protocols, and operational procedures. Encourage and expect the same high levels of observance from departmental staff
Provide a central clinical function for, and oversee the timely management of, the Group’s telemedicine enquiries, appointments, ordering, advice requests, and triaging
Ensure correct and timely charging of remotely held consultations
Enthusiastically participate in providing support in the provision of client information and advice, particularly in liaison with the Marketing team, through various media including written, verbal, photographic, recorded voice and video, etc which may be shared with clients through digital or other means
Proactively assist the Contact Centre Call Handling team and Contact Centre Manager with heightening the profile of the contact centre and its clinical service in the wider practice
Attend to individual and team achievement of business objectives, at least meeting the minimum performance standards defined in the Group Scorecard
Participate enthusiastically in marketing initiatives such as ProActive Pets and other services ensuring clients are always of, and offered if appropriate, tertiary and complementary services and promotions
Promote products and services such as microchipping, diets, and insurance to clients
Ensure the completion of routine works involving the computer software as directed by the IT Department
Delegate the prompt reporting of all routine maintenance requests
Charge for all remote work done and treatments administered according to the set scale determined by the Practice and implemented on Zeus (our practice management system). This enables Goddard Veterinary Group to plan and budget safely for its future
Expedite insurance claims for clients by the prompt and accurate provision of information
Balance patients’ and clients’ needs with those that a successful business requires. Maximise turnover, always ethically, by working thoroughly and providing a popular service that will help the branch practice grow
Comply with other reasonable tasks requested by Goddard Veterinary Group management.

If you are interested in joining the largest UK family-owned veterinary practice, please apply online with your most recent CV and a cover letter detailing your experience.

Apply now

Vet Surgeon – Kennington, South London

See the job vacancy page here

Our Kennington branch is recruiting for a vet with flexibility on total hours, as we want to support a work-life balance. Set in a vibrant London location, only 4 tube stops away from the heart of London’s theatres, bars, restaurants, shopping, and museums. There is also an option of subsidised accommodation above the branch if required, so ideal for any vet wishing to re-locate from inside or outside of the UK.

You will join us as we develop exciting future plans within Goddard Vet Group as a whole and specific plans for the branch that will enhance efficiency as we continue to expand our patient numbers.

The rota is for three days in branch every week (or could be four), with a 5 p.m. on at least one of the days. You will be working alongside our current part-time vet at least one day per week.

The role available is either an average of 32 hours or 40 hours per week depending on how many hours you wish to work (with an option to pick up additional shifts either on an ad hoc or a permanent basis in other branches but that would be your choice), and a 1 in 3 Saturday rota. There is no night work or on-call. To provide a mix between branch and hospital work and for you to experience working alongside our hospital teams, we would also like you to join the weekend Sunday rota (1:10) at our RCVS accredited tier 3 hospital in Wimbledon.

Our ideal candidate would be confident in GP practice, enjoy a busy environment with a broad and varied caseload, you should be confident in routine surgery, and love working as part of a team. This established practice sees pets of all ages so there is plenty of opportunities to use the in-house lab equipment and x-ray for diagnostic workups. We are looking for someone who can fit into our practice culture and values who will enjoy being supported by dedicated colleagues.

In return, we can offer a salary of £42,000 – £55,000 (pro-rata for part-time roles) depending on experience. The Goddard Veterinary Group offers a minimum of £2000 CPD allowance and sees CPD as an investment in the individual as well as for the practice. We are keen to support study for certificate qualifications. We have an excellent benefits package including increasing holiday allowance (up to 6 weeks), BUPA private health insurance as well as cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropody fees, etc. plus a 24/7 employee assistance programme, generous shopping, and leisure discounts and a cycle to work scheme.

Goddard Vet Group has 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; and please take a few minutes to look at our numerous 4 and 5-star employee reviews on Indeed! If you are interested in this rewarding role please call Caroline Griffiths on 07949 395947 for an informal chat or apply now.

Apply now Kennington

Vet Surgeon (Maternity Role from February 2022) – Highbury, North London

See the job vacancy page here

If you are looking for a new and fresh start in 2022, this maternity cover position in our Highbury branch of Goddard Vet Group could be your ideal role.

You will be joining our network of Central London first opinion branches which are currently experiencing an increased number of patients and a widening caseload. Investment plans are currently being finalised so exciting times are ahead at Highbury.

The role is 3 days per week with a 1 in 3 Saturday rota. There is no night work or on-call. To provide a mix between branch and hospital work, with a great way to experience ECC work, we would also like you to join the Sunday rota (1:8) at our RCVS accredited tier 3 hospital in Wanstead. We understand the need for a genuine work-life balance, so although there would be the option to work the occasional additional hours if you wish to, this would be your choice to make.

You will be a vet who can manage your time and prioritise well. Confidence in routine surgery and working up medical cases will be your passion. Our ideal candidate will enjoy working as part of a team with another part-time vet to share the workload with and have a proven ability to communicate effectively with clients, putting their pet’s health at the centre of every decision.

We are looking for someone who can fit into our practice culture and values who enjoys being a great GP supported by fantastic colleagues, but due to location in a London ‘village’ environment with proximity to fashionable Islington and East London, also relishes having a satisfying life outside of work.

In return, we can offer a salary of £45,000 – £55,000 (pro-rata for part-time roles) depending on experience. The Goddard Veterinary Group offers a minimum of £2000 CPD allowance and sees CPD as an investment into the individual as well as for the practice and is keen to support study for certificate qualifications. We have an excellent benefits package including increasing holiday allowance (up to 6 weeks), BUPA private health insurance as well as cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropody fees amongst other services, plus a 24/7 employee assistance programme, generous shopping, and leisure discounts and a cycle to work scheme.

If you are interested in exploring this role and what Goddard Vet Group has to offer, please contact Regional Manager, Caroline Griffiths on 07949 395947 for an informal discussion.

Apply now Highbury

Part-time / Weekend Veterinary Surgeon – Wanstead Hospital, East London

See the job vacancy page here

Exciting times — be part of the change! We are expanding and are recruiting to fill two new part-time roles to support our amazing team of hospital vets. Both roles involve regular Saturday work and would be perfect for those that enjoy a fast-paced hospital environment and would like more free time outside work.

Role one: 20 hours a week. The hours are 9am-2pm on Thursday and Friday, and 9am to 7pm every Saturday.

Role two: 10 hours per week. The hours are 12pm to 10pm every Saturday.

There is the opportunity to pick up occasional extra daytime shifts if requested.

The hospital sees an incredibly interesting and varied caseload, no day is the same, it’s a great environment to learn from our talented team of certificate holders and specialists.

We’re proud of our state-of-the-art equipment — there is great diagnostic support, with a new CT scanner, a commercial laboratory, a strong medical team, and experienced surgeons routinely conducting advanced orthopaedic, soft tissue, and minimally invasive surgery all available on site.

We’re all about the team – the successful candidates will be strong team player looking to expand their experience in a busy hospital environment and will share our philosophy of practicing to the highest clinical standards and providing excellent client care. You will have the opportunity to work alongside Certificate holders and diplomats in a range of specialisms.

We have a great benefits package including:

Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
BUPA private health insurance.
Simplyhealth provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Up to £3000 relocation costs paid.
Cycle to work scheme.
Great colleague pet discount scheme.
Membership Scheme Allowance up to £350 per annum.
Colleague Introduction incentive of £2500.

Accommodation is also available.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; 20% of our team have been with us for 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allow us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinic’s equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons obtain a working visa.

If you are interested in these rewarding roles and working with a forward-thinking and independent family-run business, please email Louise Worth, Head Vet, at Lworth@goddardvetgroup.co.uk to arrange an informal chat or apply now.

Apply now Wanstead Veterinary Hospital

Vet Surgeon – Putney, South West London

See the job vacancy page here

A rare opportunity has arisen due to the relocation of our current lead vet. Working four days per week (including one shorter shift and a fixed day off), in our RCVS accredited Putney branch in West London, you will be joining our network of Central London first opinion branches. Our practice has built up a strong local reputation and has many bonded clients that value the efficient and professional service they receive for their pets.

The practice boasts two large consulting rooms, both with natural light, a large prep and theatre area, and a colleague room for breaks and lunches. We have invested in several pieces of equipment this year to ensure we have the best equipment for procedures. We utilise our in-house lab equipment effectively as clients are keen to complete diagnostics in developing treatment plans.

We are supported by Stone Lion 24-hour Hospital, so have the advantage of referring our emergency cases within only a short travelling distance.

All of this is within a few metres of the River Thames, and the cafes, restaurants, and shops of Putney.

You will be a vet who can manage your time and prioritise your caseload well. Confidence in routine surgery and working up medical cases will be your passion. If you are keen to develop your skills either clinically or surgically, we will be keen to support you with CPD. Our ideal candidate will enjoy working as part of a team and have a proven ability to communicate effectively with clients, putting their pets at the centre of every decision. We are looking for someone who can fit into our practice culture, where we believe life is better with pets.

The role is 4 days per week in branch with a 1 in 4 Saturday rota. There is no night work or on-call. To provide a mix between branch and hospital work, with a great way to experience ECC work, we would also like you to join the Sunday rota (1:10) at our RCVS accredited tier 3 hospital in Wimbledon.

In return, we can offer a salary of £45,000 – £60,000 (pro-rata for part-time roles) depending on experience. The Goddard Veterinary Group offers a minimum of £2000 CPD allowance and sees CPD as an investment in the individual as well as for the practice and is keen to support study for certificate qualifications. We have an excellent benefits package including increasing holiday allowance (up to 6 weeks), BUPA private health insurance as well as cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropody fees, etc. plus a 24/7 employee assistance programme, generous shopping, and leisure discounts and a cycle to work scheme.

If you are interested in this rewarding role and working with a well-established independent business, please call Caroline Griffiths 07949 395947 for an informal chat or apply now.

Apply now Putney

Vet Surgeon – Hackney, East London

See the job vacancy page here

An exciting opportunity has arisen due to a change of role for one of our vets in 2022. Working three days per week, in our RCVS accredited Hackney branch in East London, you will be joining our network of London first opinion branches. Our practice has been open for over 25 years and has built a strong local reputation with many bonded clients some of whom have been with us for many years.

The practice boasts two consulting rooms, a large prep and theatre area, separate cat and dog wards, and a well utilised lab area. We continue to invest in clinical equipment to ensure we have the best equipment for patient care and have further exciting investment plans for our Hackney practice.

We are supported by Wanstead 24-hour Hospital, so have the advantage of referring our emergency cases within only a short travelling distance for our clients. You will be a vet who enjoys a lively, fast-paced environment where no two days will be the same. You will be working alongside our two permanent vets and a supportive team of Nurses, Student Nurses, and Veterinary Care Assistants. You will be a vet that can manage your time and prioritise your caseload well. Confidence in routine surgery and working up medical cases will be your passion. If you are keen to develop your skills either clinically or surgically, we will be keen to support you with CPD. Our ideal candidate will enjoy working as part of a team and have a proven ability to communicate effectively with clients, putting their pets at the centre of every decision. We are looking for someone who can fit into our welcoming and good-humoured practice culture, where we believe life is better with pets.

In return, we can offer a salary of £40,000 – £60,000 (pro-rata for part-time roles) depending on experience. The role is 3 days per week in branch with a 1 in 4 Saturday rota. There is no night work or OOH responsibilities. The Goddard Veterinary Group offers a minimum of £2000 CPD allowance and sees CPD as an investment in the individual as well as for the practice and is keen to support study for certificate qualifications. We have an excellent benefits package including increasing holiday allowance (up to 6 weeks), BUPA private health insurance as well as cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropody fees, etc. plus a 24/7 employee assistance programme, generous shopping, and leisure discounts and a cycle to work scheme.

If you are interested in this rewarding role please call Caroline Griffiths 07949 395947 for an informal conversation or apply now.

Apply now Hackney

Veterinary Nurses

As a nurse with the Goddard Veterinary Group, you will have the opportunity to utilise your skills to the fullest potential.

New Graduate RVN / SVN MAT cover – Hackney, London

See the job vacancy page here

We are seeking an RVN or SVN to join us at our Hackney branch in September 2021 (or if you cannot wait, we are open to discuss an earlier start date). This is a long-established, busy practice, in a vibrant area of London. We look after lots of long-standing clients as well as attracting many new pet owners. We are well known in the local community and are proud of the standards of care that we offer. We understand how important the pet and owner bonds are in everything that we do.

Hackney is a fast-paced practice, with modern and collaborative ways of thinking, with a team open to new ideas. We have lab equipment, dental X-ray, plentiful kennelling for our in-patients. Further investments are being planned to support the patient’s needs and ensure the branch can be best positioned to meet future demand. Hackney is a truly great place to work, with a wide and varied caseload and we work with enthusiasm, dedication, and good humour. You will find we are truly a welcoming, supportive, and friendly team.

We would love to find a nurse, who enjoys all aspects of the nursing role from supporting our two vets Niven and Jean in surgery, through to running your own Nurse consultations or triaging emergency cases, or an SVN looking to grow and develop their skills whilst continuing their studies. We are seeking an individual who is a great communicator and thrives in a happy, energetic environment. No two days are ever the same! The role is 35 – 40 hours per week including 1:3 Saturdays. There are no on-call, nights, or OOH’s.

Our pay range for qualified RVNs is £23,000-£32,000 depending on experience.

Our industry-leading benefits package includes:

Paid BVNA, VDS, and RCVS fees.
Fully funded CPD and certificates supported.
Simplyhealth plan provideing cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Colleague Introduction incentive of £1500.
Increasing holiday allowance with length of service.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs.

If you are interested in these rewarding roles and working with an independent forward-thinking business, please apply online!

Apply now Hackney

RVN – Putney, London

See the job vacancy page here

Are you an organised, proactive RVN thinking about moving towards a leadership role? Are you someone who likes to work in a friendly team with a focus on patient welfare with both surgical and medical cases?

We are seeking a confident RVN to join our already very organised team. Our Putney practice is located in a vibrant area with a London ‘village’ atmosphere, just a short walk from the River Thames, Putney High Street and Putney Station. The role is fulltime (40 hrs.) with 1:3 Saturday (currently mornings only). For the right candidate there would be the opportunity for a negotiation on hours and rota to support a healthy work life balance. We are open to discussion!

No nights or on call as this service is provided by our Tier 3 Hospital in Wimbledon at which you will also have some exposure as part of the rota.

You will be working alongside an experienced and compassionate team who have a reputation for building strong bonds with their loyal and growing number of new clients but truly live the values of work life balance with their diary management.

Our lead vet holds a certificate in surgery so our ideal candidate would have proven ability and a passion for anesthetics, running an organised theatre and in patient care.

Training is important to our culture, so we are looking for someone willing to be a clinical coach to support the support an existing colleague in their RVN development whilst being keen to develop their own skill set. Full training will be provided if you have no prior coaching experience. We would also like to train you to grow in the leadership part of the role, to add or develop your existing skill set as you make the next more in your career.

The salary range is £23,000-£32,000 depending on experience. In addition, we offer paid CPD- with 2-days or 3 -part days CPD allowance. We see CPD as an investment in the individual as well as for the practice, and in some roles, we can support study for nursing certificate qualifications.

We have a great benefits package including:

Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Paid BVNA membership, RCVS and VDS fees.
Colleague Introduction incentive of £1500.
Increasing holiday allowance with length of service.

In 2022 we will celebrate our 70^th Birthday and we remain, the largest family-run veterinary practice in the UK with 44 clinics, 3 hospitals and our own nurse training college. Our forward-looking approach means we have introduced a Colleague Forum to listen to our peers’ views, as our colleagues are truly valued. We’ve run Town Hall meeting throughout the last year, communicating real time updates, taking polls and with live Q and A’s to make sure we’re making the right, collaborative decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters.

We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

‘Friendly, supportive, flexible, Goddards have always been there for me to celebrate the good times (qualifying as a Veterinary Nurse which they put me through my training for) and supportive /listening to me through difficult times (whether personal or work related). Extensive, up-to-date equipment to provide gold standard care for all animals and a very well put together team of Vets, Nurses and VCAs to care for the animals. Everyone works as a team; everyone has a voice and can help make changes /improvements if required. I have never felt so at home whilst at work. I have not closed the door to Goddards, for now, I need to change jobs for my own reasons, I hope to be back at Goddards one day. Fair pay, flexible hours (always consider individual needs) and everyone treated as an equal. Good holiday, great benefits scheme, provide good training and good CPD allowance.’ Former employee Dec 2020- *credit Indeed.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * credit Indeed.

‘At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meeting throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat to our clients about their needs. This year we have a big programme of refurbishments and we are continually reviewing our clinics equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons and nurses obtain a working visa.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please apply online!

Apply now Putney

Float RVN – South or West London

Job Code: Float RVN West South London

See the job vacancy page here

Love the variety of locuming but not the financial insecurity? Are you a registered RVN or a very experienced VNA? If so, we have the perfect role for you to join our independent family-run practice and float throughout either South or West London. This is a varied and diverse position that allows you to experience different environments from RCVS accredited hospitals with an array of specialists to small cosy branches; but with the peace of mind of paid holidays, sick pay, generous CPD allowance, and a great benefits package. This flexible role can be adapted for full or part-time work.

Excellent interpersonal skills are essential for this position owing to the need to develop good working relationships with all members of staff. Confidence in all aspects of medical and surgical nursing is required for this diverse but rewarding position.

The Goddard Veterinary Group sees CPD as an investment in the individual as well as for the practice and many of our nurses have achieved further certificate qualifications. We have an excellent benefits package including increasing holiday allowance, generous CPD allowance, RCVS and BVNA fees paid, Simplyhealth Cash Plan which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, etc. cycle to work scheme plus generous shopping and leisure discounts. Accommodation available if needed.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late 90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our colleagues; over 20% of our team have been with us 10 years or more and we are proud of our many 5-star reviews on Indeed.

If you are interested in this rewarding role, working with a family-run business, and would like to know more, please call Tanya Wicks on 07985136171 for an informal chat or apply now.

Apply now

Part-Time Float Theatre Nurse (RVN) – Greater London

See the job vacancy page here

Do you love surgical nursing? Are you looking to work part-time around other commitments? If so, this could be the role for you! With the growth in patient numbers and a greater surgical caseload in our clinics, we are looking for dedicated RVN’s who would like to focus primarily on the surgical caseload.

The role will see you supporting vets and clinical teams across a small group of clinics focusing on; pre-op diagnostics such as blood tests, preparing theatre for surgery, monitoring anaesthetics, recording surgical information, patient recovery, and monitoring (with the help of the team), preparing for patient discharge and some emergency triage. You will also have responsibility for assisting with pets admitted for monitoring, diagnostic testing, or treatment of chronic conditions.

This role is Monday to Friday, potentially 9am-3pm (there is some flexibility on either side to fit in with any other commitments). We understand that not everyone wants the same thing, so as this role has a large element of flexibility, we are keen to talk informally to RVN’s and discuss what might work for you and us.
This would suit an experienced RVN with theatre experience, who has an organised and methodical approach, but with the ability to adapt if the clinical situation changes, someone with previous experience with in-patient care, in diagnostics such as x-ray and dental x-ray, the ability to engage and communicate with a team to ensure the smooth running of theatre, and flexibility for travel within a limited geographical area.
The salary range £23,000-£32,000 depending on experience (pro-rata for part-time roles) In addition, we offer paid CPD- with 2-days or 3 -part days CPD allowance. We see CPD as an investment in the individual as well as for the practice, and in some roles, we can support study for nursing certificate qualifications.

We have a great benefits package including:

Simplyhealth plans to provide cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more
24hr Employee Assistance Programme
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!)
Cycle to work scheme
Great colleague pet discount scheme
Paid BVNA membership, RCVS, and VDS fees
Colleague Introduction incentive of £1500
Increasing holiday allowance with length of service

In 2022 we will celebrate our 70^th Birthday and we remain, the largest family-run veterinary practice in the UK with 44 clinics, 3 hospitals and our own nurse training college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

‘Friendly, supportive, flexible, Goddards have always been there for me to celebrate the good times (qualifying as a Veterinary Nurse which they put me through my training for) and supportive /listening to me through difficult times (whether personal or work related). Extensive, up-to-date equipment to provide gold standard care for all animals and a very well put together team of Vets, Nurses and VCAs to care for the animals. Everyone works as a team; everyone has a voice and can help make changes /improvements if required. I have never felt so at home whilst at work. I have not closed the door to Goddards, for now, I need to change jobs for my own reasons, I hope to be back at Goddards one day. Fair pay, flexible hours (always consider individual needs) and everyone treated as an equal. Good holiday, great benefits scheme, provide good training and good CPD allowance.’ Former employee Dec 2020- *credit Indeed.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * credit Indeed.

If you are interested in this rewarding role and working with a forward-thinking and independent family-run business, please apply online!

Apply now

Part-time Contact Centre Registered Veterinary Nurse (RVN) – Woodford Green, Essex

Job Code: Call Centre RVN

See the job vacancy page here

We’re looking for a client-focussed and forward-looking qualified RVN to join our friendly contact centre team in Woodford Green, on the Essex/London borders to offer telemedicine consultations and advice to clients across our group.

This new role is an exciting one and forms part of a fast-expanding contact centre team looking to engage and delight clients by making it easier and production to access some of our vet services by telephone and video consultations. You’ll be a great communicator, proactive, and assume responsibility in ensuring that our clients and patients receive the very best care. You’ll also be involved in the creation of recorded and written client information to help enhance and help develop the telemedicine service and some insurance administration tasks.

The position is for 30 hours per week including some Saturday mornings and is office-based. If you can demonstrate commitment to working to the highest clinical standards, dedication to delivering excellent client care (preferably having independent nurse consultation experience), and a desire to help and support both clients and colleagues, then we’d love to hear from you.

We have a great benefits package including:

Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Paid BVNA membership, RCVS and VDS fees.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

Transport links are good; the Contact Centre offices have on-site parking and are a short distance from Woodford Underground Station and the A406 North Circular Road.

‘Friendly, supportive, flexible, Goddards have always been there for me to celebrate the good times (qualifying as a Veterinary Nurse which they put me through my training for) and supportive /listening to me through difficult times (whether personal or work related). Extensive, up-to-date equipment to provide gold standard care for all animals and a very well put together team of Vets, Nurses and VCAs to care for the animals. Everyone works as a team; everyone has a voice and can help make changes /improvements if required. I have never felt so at home whilst at work. I have not closed the door to Goddards, for now, I need to change jobs for my own reasons, I hope to be back at Goddards one day. Fair pay, flexible hours (always consider individual needs) and everyone treated as an equal. Good holiday, great benefits scheme, provide good training and good CPD allowance.’ Former employee Dec 2020- *credit Indeed.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * credit Indeed.

If you are interested in this rewarding role and working for a well-established independent family-run business and would like to know more please click the apply button now or for more information or for an informal chat please call Jodi Dolan, Contact Centre Manager on 020 8506 5995.

Apply now

Weekend RVN – Stone Lion Veterinary Hospital, London

See the job vacancy page here

We are looking for a weekend daytime hospital RVN to join our team of excellent nurses. The Stone Lion Veterinary Hospital offers a varied caseload of routine procedures, emergency and critical care, and specialist work with an ophthalmologist, orthopaedic and soft tissue surgeon, dentist, dermatologist and physiotherapist. We value our nurses and want to see their careers develop. Training and support are provided: CPD is funded and encouraged.

Stone Lion has digital x-ray, ultrasound, endoscopy, comprehensive in-house blood analysers, and multi-parameter including capnography and blood pressure monitoring, used as standard. We are also offering laparoscopic spays. We are an RCVS Accredited Hospital and hold an ISFM Gold Award for Cat Friendly Clinics. Stone Lion is an interesting and rewarding place to work. You will be able to fully utilise your nursing skills working with a supportive and friendly team.

The hours would be 9am-6pm Saturdays/Sundays and we are happy to discuss frequency of weekends. The salary range is £23,000-£32,000 (pro-rata for part-time roles) depending on experience.

Our industry leading benefit package includes:

Paid BVNA, VDS and RCVS fees.
Fully funded CPD and certificates supported.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

If you are interested in this rewarding role and working for a forward-thinking independent business, and would like to know more, please call Sarah Carter on 02089464228 for an informal chat, or click the apply button!

Apply now Stone Lion Veterinary Hospital

RVN – Stone Lion Veterinary Hospital, London

See the job vacancy page here

An exciting opportunity has arisen for an RVN to join our team of excellent nurses. The Stone Lion Veterinary Hospital offers a varied caseload of routine procedures, emergency and critical care, and specialist work with an ophthalmologist, orthopaedic and soft tissue surgeon, dentist, dermatologist and physiotherapist.

We value our nurses and want to see their careers develop. Training and support are provided: CPD is funded and encouraged. An interest in Clinical Coaching and nurse clinics is welcome.

The position is full time and 40 hrs per week. The rota involves 1 in 7 weekends and one additional 1:7 Sunday, there are no nights or on-call. Stone Lion is an interesting and rewarding place to work. You will be able to fully utilise your nursing skills working with a supportive and friendly team.

The salary range is £23,000-£32,000 depending on experience. In addition, we offer paid CPD- with 2 full or 3 -part days CPD allowance.

Our industry leading benefit package includes:

Paid BVNA, VDS and RCVS fees.
Fully funded CPD and certificates supported.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Up to £3000 relocations cost.
Great colleague pet discount scheme.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

Apply now Stone Lion Veterinary Hospital

Night RVN – Mandeville Veterinary Hospital, London

See the job vacancy page here

Are you passionate about emergency and critical care, but would like a rota that allows a good work-life balance? If so, we have the perfect role for you! We are looking for a night RVN at the Mandeville Veterinary Hospital in Northwest London to do a 4 on and 8 off rota (averaging 37 hours per week). The role involves working alongside the on-site veterinary surgeon to care for hospitalised patients and assisting with emergencies as they arise.

We would love someone with:

Excellent communication, clinical, and time management skills
A passion for animal welfare and gold standard patient care
An interest in ECC and be willing to study towards further qualifications in this area
Previous experience in a hospital environment ideally

Salary @£16 per hour plus benefits and accommodation available if required! We can also offer up to £3000 relocation expenses.

Our industry-leading benefits package includes:

Paid BVNA, VDS and RCVS fees.
Fully funded CPD and certificates supported.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

The team in the Mandeville hospital are lovely people that really do care about animals- gold standard care given. Can be busy at night but very rewarding. Goddard also paid all costs for advance certificate in ECC. good night rota pattern, 4 shifts on 8 days off- best rota I have ever seen in veterinary so good work life balance. * Credit Glassdoor.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons and nurses obtain a working visa.

If you are interested in this rewarding role and working for a forward-thinking independent business, and would like to know more, please call Tanya Wicks on 07985136171 for an informal chat or click the apply button!

Apply now Mandeville Veterinary Hospital

RVN – Mandeville Veterinary Hospital, London

Job Code: RVN MVH

See the job vacancy page here

A rewarding career opportunity exists to join the friendly nursing team at our busy small animal RCVS accredited hospital in Northolt.

We are looking for an enthusiastic nurse with some experience. We value our nurses and want to see them develop. CPD is funded and actively encouraged and you will be able to fully utilise your nursing skills working with a supportive and friendly team. Mandeville Veterinary Hospital is an interesting and rewarding place to work.

The rota involves some weekend work but no nights or on-call.

Accommodation may be available if required, making living in London affordable.

Mandeville offers a friendly and fun working environment, with a great work-life balance. Come and find out why we’re known as the fun region! Good transport links into Central London (Northolt tube 3 minutes walk) and close to Heathrow. We provide an excellent first opinion, emergency, critical care, and referral service to our clients and local network of 1o branches and work to the highest clinical standards. There is great diagnostic support with a CT scanner and a diploma holder in imaging providing our CT and ultrasound service. Experienced surgeons perform soft tissue and orthopaedic surgeries, and the Mandeville Hospital has recently introduced a laparoscopy service.

The salary range is £23,000-£32,000 depending on experience. In addition, we offer paid CPD- with 2 full or 3 -part days CPD allowance.

Our industry-leading benefits package includes:

Paid BVNA, VDS and RCVS fees.
Fully funded CPD and certificates supported.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Up to £3000 relocations cost.
Great colleague pet discount scheme.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons and nurses obtain a working visa.

If you are interested in this rewarding role and working with a well-established independent family-run business and would like to know more; please call Tanya Wicks on 07985136171 for an informal chat or apply now with a covering letter and CV.

Apply now Mandeville Veterinary Hospital

RVN – Tooting, South London

See the job vacancy page here

Are you a newly qualified, or experienced RVN? Are you looking for a new challenge? Why not join our friendly team in Tooting, South London! The practice is in a vibrant area, close to many fantastic bars and restaurants within Tooting Market, and is only a 10-minutes walk from Tooting Broadway Tube.

ABOUT US – Our well-established clinical team is made up of young, talented vets and nurses who enjoy working and socialising together. It’s been a tough year in veterinary practice in general and the team has pulled together to ensure each team member and client has been well looked after. We’re proud to say that Lana, our Head Vet, and Toni, one of our other RVNs have been with the practice for 9 years and we’re excited to have recently welcomed Adam to the team, who is an additional vet 3 days a week. Our SVN Hannah has successful completed her VNA training last year through our very own Nursing College, where our newest member Jess will be starting her VNA course next year.

ABOUT YOU – We would love to find a nurse who thrives on providing support to vets, clients, and their team, who enjoys their time both in theatre, and providing great pet care advice to clients. If you believe that life is better with pets, and want to be part of a great team, then this is the practice for you!

The role is full-time (40 hrs.) with 1:3 Saturday mornings only and this may reduce to 1:4 Saturday mornings once Jess is all trained up! There is also the opportunity to work some daytime weekends shifts at our Stone Lion hospital to help develop your ECC nursing.

Our RVN salary range is £23,000-£32,000 depending on experience. In addition, we offer paid CPD- with 2 full or 3 -part days CPD allowance.

Our industry-leading benefits package includes:

Paid BVNA, VDS and RCVS fees.
Fully funded CPD and certificates supported.
Simplyhealth which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Up to £3000 relocations cost.
Great colleague pet discount scheme.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons and nurses obtain a working visa.

If you are interested in this rewarding role and working for a forward-thinking independent business, apply online!

Apply now Tooting

RVN – Acton, West London

See the job vacancy page here

Are you a feline-friendly RVN looking for a new challenge?

Our long-standing amazing RVN Margaret is retiring, leaving a large hole in our lovely Acton practice. Margaret is a brilliant feline advocate and was awarded the Distance Learning Award for best result achieved in her Feline Nursing Diploma. The practice is also proud to be involved with lots of work for several cat charities. Acton is a long-established and hugely successful branch in a popular residential area of London. Built in an old bank the practice has lots of space and has a unique cat kennel built in the old vault and has recently undergone a front of house refurbishment.

The role is ideally full-time 40 hours with some Saturdays (afternoons only) but we are also happy to discuss part-time or flexible working.

We would love to find someone, who enjoys all aspects of the nursing role from supporting our vets in surgery to running your own nurse consultations with future potential to explore areas of personal interest through CPD. We would love an RVN who is a great communicator and has a passion for variety from routine to emergency care as no two days are ever the same! Clinical coaching skills would be a bonus as we believe in developing our teams and would love you to play an active part in that, and training can be provided by our own nurse training college to support you. What we can provide, is a stimulating environment to work in, a welcoming, supportive, and friendly team to be part of, and a company culture that supports colleagues.

Our pay range for qualified RVNs for this role is £23,000-£30,000.

Our industry-leading benefits package includes:

Paid BVNA, VDS and RCVS fees.
Fully funded CPD and certificates supported.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs.

If you are interested in these rewarding roles and working with an independent forward-thinking business, apply online!

Apply now Acton

Twilight RVN – Wanstead Veterinary Hospital, East London

See the job vacancy page here

Love ECC but not 13hr night shifts? Be part of both our day and night teams with our twilight shift at our busy independent East London Hospital. It’s the ideal shift for someone with a passion for emergency and critical care but is also looking for a great work-life balance; 5pm -1am shifts, 4 nights on, 4 nights off. Ideal for someone wanting to study an ECC certificate; great caseload but time to study.

The role involves:

Inpatient care (majority)
Triaging emergencies and assisting with emergencies as they arise
4 nights on/4 nights off, 5pm- 1am shifts equating to an average 28-hour working week (therefore, this is a part-time role).
You would work alongside our day and night vet, nurse and nursing assistant teams.

Do you have?

Excellent communication, clinical and time management skills.
A passion for animal welfare and gold standard patient care.
Love ECC and have an interest in studying towards further qualifications in this area.
Previous experience in a busy hospital environment.

Then this is the ideal new role for you!

The hospital sees a large and varied caseload and our nurses are actively encouraged to advance their careers with our generous CPD package This would be the ideal role for someone looking to study towards further qualifications in ECC.

Wanstead Hospital provides an excellent first opinion, emergency, critical care and referral service to our clients and local network of 20 branches and work to the highest clinical standards. There are great transport connections; the hospital is easily accessible from Wanstead and Snaresbrook (Central Line) tube stations and if travelling by car, it is within easy reach of the M25, M11 and the North Circular Road.

To help you make the most of your fantastic rota, Wanstead offers a beautiful high street with a range of pubs, restaurants and shops all within a short walking distance of the practice. Westfield, Stratford and Central London are easily accessible via the Central Line, alternatively, make the most of your free time with Epping Forest on your doorstep.

We are offering a competitive salary and profession-leading benefits package including:

Paid BVNA, VDS and RCVS fees.
Fully funded CPD and certificates supported.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

Accommodation may be available if required.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

If you are interested in this rewarding role and working with a well-established independent family -run business and would like to know more, please contact Betsy Malamah-Thomas on 07498498301 or apply now.

Apply now Wanstead Veterinary Hospital

Weekend RVN – Wanstead Veterinary Hospital, East London

See the job vacancy page here

We are looking for a weekend daytime hospital RVN to join our team of excellent nurses. The Wanstead Veterinary Hospital offers a hugely varied caseload with the opportunity to work with certificate holders in medicine and surgery. We value our nurses and want to see their careers develop. Training and support are provided: CPD is funded and encouraged.

Wanstead Veterinary Hospital benefits from 2 digital x-ray rooms, CT scanner, ultrasound, endoscopy, comprehensive in-house blood analysers including handheld blood gas machine, and several multi-parameters used as standard. Wanstead hospital is an interesting and rewarding place to work. You will be able to fully utilise your nursing skills working with a supportive and friendly team.

The hours would be 9am-6pm or 11am-8pm Saturdays/Sundays and we are happy to discuss hours and frequency of weekends. The salary range is £23,000-£32,000 (pro-rata for part-time roles) depending on experience.

Our industry-leading benefits package includes:

Paid BVNA, VDS and RCVS fees.
Fully funded CPD and certificates supported.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons and nurses obtain a working visa.

If you are interested in this rewarding role and working for a forward-thinking independent business, and would like to know more, please call Betsy Malamah-Thomas on 07498498301 for an informal chat, or click the apply button!

Apply now Wanstead Veterinary Hospital

Night RVN – Wanstead Veterinary Hospital, East London

Job Code: Night RVN Wanstead

See the job vacancy page here

Love emergency and critical care (ECC) work but also looking for a great work-life balance? Looking to fulfill your potential as an RVN? We have an exciting opportunity for a Night RVN at our independent RVCS accredited small animal hospital in Wanstead, East London.

The role involves:

Working alongside the on-site veterinary surgeon, twilight nurse (until 1am) and overnight VNA to care for hospitalised patients.
Assisting with emergencies as they arise.
A 4 on and 8 off rota (8pm-9am) equating to an average 35 hour working week.

Our ideal candidate must have:

Excellent communication skills.
Excellent clinical and time management skills.
A passion for animal welfare, gold standard patient care and interest in ECC.

Previous experience in a hospital environment would be an advantage.

We are offering a competitive salary and profession-leading benefits package including:

Paid BVNA, VDS and RCVS fees.
Fully funded CPD and certificates supported.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

Accommodation may be available if required.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allow us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinic’s equipment needs.

If you are interested in this rewarding role and working with a well-established independent family-run business and would like to know more, please contact Betsy Malamah-Thomas on 07498498301 or apply now.

Apply now Wanstead Veterinary Hospital

Part-Time RVN MAT Cover – Chessington, Surrey

See the job vacancy page here

Are you an RVN looking for a rewarding part-time role?

Why not join our friendly team at Chessington? Chessington is a small clinic that has been part of the local community for over 30 years and is linked to our network of practices in Surrey.

We are looking to welcome a nurse who embraces all the nursing role has to offer from running nursing consultations, providing emergency triage and supporting our vet in surgery. We are looking for someone with great communication skills who thrives in a happy, calm environment. No two days are ever the same! The role is 2 days per week, Thursday and Friday 9-7pm. There are no on- calls, weekends, nights, or OOH’s, although you could combine more days at other local clinics to make this a full-time role.

Goddard Veterinary Group’s full-time pay range for qualified RVNs is £23,000-£32,000 depending on experience. We also offer fully funded CPD with 2 full or 3 -part days CPD allowance (pro rata for part-time roles)

Our industry leading benefit package includes:

Paid BVNA, VDS and RCVS fees.
Fully funded CPD and certificates supported.
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

If you are interested in this rewarding role and working for a forward-thinking independent business, and would like to know more, please call Jo Collins 07931807988 for an informal chat or click the apply button!

Apply now

RVN – Edgware, North West London

See the job vacancy page here

Are you a newly qualified or experienced RVN? Are you looking for a new challenge? Why not join our friendly team in Edgware, North West London — located in a leafy London suburb opposite the lovely green open space of Canons Park. With great links into central London and with Wembley Park only 2 stations away on the Jubilee Tube line you have easy access to major sporting events and concerts at the world-famous Wembley Stadium and Arenas. There is accommodation available above the practice.

Our well-established team is sadly saying farewell to Katie who is relocating to be closer to her family. This is a busy one vet branch practice and we would love to find a nurse who thrives on providing support to both our team and enjoys providing support and great pet care advice to our clients. If you believe that life is better with pets and want to be part of a great team, then this is the practice for you.

The role is full-time 40 hours a week with 1:3 Saturday mornings. There is also the opportunity to work some daytime weekend shifts at our Mandeville Veterinary Hospital in Northolt to help develop your ECC Nursing.

Salary £24,000 – £30,000 depending on experience. In addition, we offer paid CPD with 2 full or 3 part days CPD allowance.

Apply now Edgware

Senior RVN – Highbury, North London

See the job vacancy page here

Exciting new opportunity for 2022. We are seeking an RVN, to join our team and support our two vets in this small, friendly, practice in Highbury, North London which is an ISFM accredited Cat Friendly Clinic. This role is an ideal next career step for an RVN looking to take on their first senior role (fully supported by CPD), looking after a small team, and coaching an experienced SVN, or for an existing Senior RVN looking for a new role with a good work-life balance.

We are positioned in an attractive area near Islington adjacent to Canonbury overground station. You’ll be working alongside an experienced and compassionate team who have a passion for building strong bonds with their clients in a London ‘village’ environment. Next year is going to see further financial investment into our branch and you would be involved right from the start with our exciting plans.

The role is an average of 33 hours per week and a day off every Wednesday. weekend cover is 1:4 Saturday afternoons only, with no nights or on-call as this service is provided by our Wanstead Hospital. If you enjoy establishing strong relationships with colleagues, clients, and patients and have an enthusiasm for first opinion care and providing great advice to clients who see us as trusted advisers, this is the role for you. If you believe that life is better with pets, then our practice culture and the Highbury branch could be just right for you.

We offer an excellent benefits package including increasing holiday allowance based on length of service, enrolment on to our Simply Health Cashback Plan which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractor fees, and other medical needs, plus generous shopping and leisure discounts, fully funded CPD and paid for BVNA and RCVS registration fees.

Goddard Veterinary Group has 44 branches, 3 hospitals, and our own nursing college.

Apply now

Senior RVN – Mile End, East London

See the job vacancy page here

We are seeking an RVN to join and support our Mile End team at Goddard Vet Group and step into a leadership role. This is a long-established, busy practice, in a vibrant area of East London, close to the underground and next to a large park for a breath of fresh air.

We look after lots of long-standing clients as well as attract many new pet owners. We are well known in the local community and are proud of the standards of care that we offer. We understand the importance of the pet and owner bond in everything that we do.

Whilst the role could be full-time, with some weekend work (although no OOH or nights), we are open to discussing flexible working options with suitable candidates as we understand that everybody is unique in what they are looking for in their career. What we can provide, is a stimulating environment to work in, a welcoming, supportive, and friendly team to be part of, and a company culture that supports its’ colleagues. The salary range will be between £23k and £32k depending on experience and agreed hours.

We would be keen to support you with CPD if you were newer to the leadership role to ensure you are developed in your career move. Continued investment into people and the branch will allow us to continue supporting patient needs across a broad caseload and enhance the facilities for both clients and the team.

We would love to find an RVN to join us, who enjoys all aspects of the nursing role from supporting our two vets in surgery to running your own Nurse consultations with future potential to explore areas of personal interest through CPD. We are seeking an RVN who is organised in their approach and is a great communicator. You will have a passion for variety from routine to emergency care as no two days are ever the same! Clinical coaching skills would be a bonus as we believe in developing our teams and would love you to play an active part in that, and training can be provided by our own nurse training college to support you.

We offer excellent pay and a very supportive working environment. Our industry-leading benefits package includes increasing holiday allowance, enrolment on our SimplyHealth Cashback Plan which provides cashback on many routine medical costs such as dental care, physiotherapy, opticians, and chiropractor fees. Our employee assistance programme is focused on colleagues’ needs, plus generous shopping, and leisure discounts, fully funded CPD, and paid BVNA and RCVS registration fees.

We have 44 branches across London, 3 hospitals, our own nursing college, and a reputation for looking after our colleagues. please take a few minutes to look at as our numerous 4 and 5-star employee reviews on Indeed!

If you are interested in this rewarding role and working for a well-veterinary business and would like to know more, please click the apply button now!

Apply now Mile End

New Grad RVN – Wanstead Veterinary Hospital, East London

See the job vacancy page here

A rewarding opportunity has arisen for a new graduate RVN to join the friendly nursing team at our busy small animal RCVS accredited hospital in Wanstead, East London.

We are looking for an enthusiastic new graduate RVN who is keen to develop their skills in all areas of nursing. We value our nurses and want to see them develop therefore we offer the opportunity to fully utilise your nursing skills working with a supportive and friendly team.

The role would be full-time, 40 hours per week with 1:4 weekends. 8-hour shifts which vary between the hours of 8am and 9pm.

We provide an excellent first opinion, emergency, critical care, and referral service to our clients and work to the highest clinical standards. There is great diagnostic support with a CT scanner and a diploma holder in imaging providing our CT and ultrasound service. Experienced surgeons perform soft tissue and orthopaedic surgeries and we offer a laparoscopy service.

Our industry-leading benefits package includes:

Paid BVNA, VDS and RCVS fees
Fully funded CPD and certificates supported
Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more
24hr Employee Assistance Programme
Generous shopping/leisure discounts
Cycle to work scheme
Up to £3000 relocations cost
Great colleague pet discount scheme
Colleague Introduction incentive of £2500
Increasing holiday allowance with length of service.

Goddard Veterinary Group was started in 1952 by Arthur Goddard and we now have 44 practices, 3 hospitals, and our own nursing college. We’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allow us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons and nurses obtain a working visa.

If you are interested in this rewarding role and would like to know more; please call Betsy Malamah-Thomas on 07498498301 for an informal chat or apply now with a covering letter and CV.

Apply now Wanstead Veterinary Hospital

RVN – Uxbridge, West London

See the job vacancy page here

Are you a newly qualified or experienced RVN Are you looking for a new challenge? Why not join our friendly team at Uxbridge in West London? The practice is located in a leafy residential street in a conservation area close to Uxbridge town centre. Working alongside our lovely vet Jasmine we have an established clinical team; Kelly our lovely Head Nurse and clinical coach who has been with the practice for over 16 years. We also have the help of Kitty our SVN, Rachel and Sophie our VNAs, and Debbie our receptionist who has worked for the practice for 23 years. Sadly we are saying farewell to the lovely Alanna our other RVN who is moving away from the area and will be greatly missed.

Our Uxbridge practice has been at this location for many years and is extremely popular within the local community. It has excellent transport links with the M25/M40 and Heathrow Airport is a short distance away plus regular tube services into central London.

We would love to find a nurse that that is a real team player and thrives on providing support to vets, their team, and clients as well as great pet care advice to clients. If you believe that life is better with pets and want to be part of a great team, then this is the practice for you.

The role is full-time and in return, we offer a salary of between £23,000 and £28,000 depending on experience. In addition, we offer paid CPD with 2 full or 3 part days CPD allowance

Patient care is our principal objective: Our foremost purpose is the care and long-term welfare of animals entrusted to us. Patients are all seen as being unique individuals and are treated as such.

Ensure the provision of high quality and continually improve the standard of nursing care.
Assist the veterinary surgeon in theatre and during consultations, as and when required.
Maintain comprehensive patient hospitalisation records.
Ensure a high standard of comfort and welfare for all pets in our care.
Complete and maintain accurate records of hospitalised patients.
Use all diagnostic, surgical, and medical equipment and instruments in accordance with the training provided.
Ensure equipment is cleaned, packed, sterilised, and stored correctly when not in use.
Maintain adequate stocks of drugs, diets, and consumables and place orders with our suppliers to required levels as necessary.
Utilise Schedule 3 skills as directed.

Our clients deserve the best: We understand that clients have choices and they are never taken for granted. They deserve a service of quality and efficiency which is administered with total integrity.

Ensure a high and improving standard of client care by means of excellent communication and service at all times.
Maintain a high standard of cleanliness and tidiness, using standard operating procedures (SOPs) in all areas.
Enter and maintain accurate pet and client details onto Zeus that enable the practice to contact and communicate reliably with clients.
Offer nurse clinics to clients, where required. Clients should have the opportunity to visit for advice on pet health and welfare, including weight, dental checks, and six-monthly ProActive Pets checks.
Inform owners of the progress of their hospitalised pets, as directed.
Record details in clinical histories of any conversations with clients regarding fees, treatment options, or anything related to patient care.
Advise clients of post-operative discharge instructions, verbally and with print-outs and appropriate literature as directed. Ensure that correct medication is provided.
Advise and inform clients on matters of pet welfare to a level of understanding commensurate with training and experience. This includes a comprehensive knowledge of practice protocols and policies on flea and worming products, vaccinations, diets, pet insurance, and Goddard Veterinary Group marketing initiatives.
Ensure that clients’ phone calls and referred enquiries are answered promptly in a friendly and professional manner.
Provide reception duties, as required, ensuring friendly and efficient handling of clients and their pets, in person, by email, and over the telephone.
Maintain an efficient appointment system for clients and seek to have clients seen on their day of choice. In the event of all appointments being fully booked to not turn away or defer any urgent cases to a later date.
Create attractive and informative client information notice boards in the reception area.

Our people are our greatest asset: Excellent working relationships and close attention to personal and professional development results in the attainment of knowledge and expertise that benefits our patients and clients.

Participate in branch and practice activities. Read and contribute to InTouch.
Adopt high standards in personal performance and appearance.
Observe and be compliant with the Health and Safety Manual. Report any defects that might represent a risk to self or others.
Dispose of clinical waste in conjunction with the requirements of Cambridge Pet Crematorium.
Identify and engage with learning opportunities offered by Goddard Veterinary Group in client care and nursing theory and practical knowledge.
Assist with the induction of new staff and their subsequent training.
Continue self-development by attending courses as agreed with or directed by the Regional Manager.
Comply in all ways with the RCVS Veterinary Nursing Code of Conduct.

Clinical Coach Duties (these requirements are only for those qualified and instructed to care for nursing students).

Meet with allocated students on a weekly basis in order to review and plan training for the coming week
Assist allocated students in completing the Central Skills Log or Nursing Progress Log in a timely fashion.
Provide constructive feedback to students in relation to the development of their clinical skills.
Coach students in practical skills and ensure that they have sufficient opportunities to develop the necessary skills.
Maintain the TP file and training records as required by students’ Approved Centre (College) and the Awarding Body.

Apply now Uxbridge

RVN/SVN (6-month contract) – Mandeville Veterinary Hospital, West London

See the job vacancy page here

We have a great opportunity to join the team here at Goddard Vet Group. We are hiring an RVN/SVN, based at our outstanding Veterinary Hospital, in Mandeville. In this role, you would deliver outstanding care to all Goddard Veterinary Group patients. You will work as part of an amazing team, ensuring a high-quality standard of nursing care.

At Goddard Veterinary Group are a family. We started in 1952 by Arthur Goddard. We have grown over the years. We have 44 clinics, 3 hospitals across London, and our own nursing college. We have a great reputation for looking after our colleagues; we have team members who have been with us 10 years or more and please take a few minutes to look at as our numerous 5-star reviews on Indeed!

Ensure the provision of high quality and continually improve the standard of nursing care.
Triage cases on arrival and quickly determine the associated level of urgency and react appropriately.
Assist veterinary surgeons in theatre, with inpatient examinations and procedures and during consultations, as and when required.
Maintain comprehensive patient hospitalisation records.
Ensure a high standard of comfort and welfare for all pets in our care.
Complete and maintain accurate records of hospitalised patients.
Carry out duties in accordance with shift guidance notes.
Use all diagnostic, surgical, and medical equipment and instruments in accordance with the training provided.
Ensure equipment is cleaned, packed, sterilised, and stored correctly when not in use.
Ensure orders are stored and put away in the correct place if required to do so.
Utilise Schedule 3 skills as directed.

Answer client telephone calls as promptly as is possible and advise and inform clients on matters of pet welfare to a level of understanding commensurate with training and experience. If there is any doubt about the best outcome then clients should be advised to attend the hospital to see the vet.
Admit clients to reception in a friendly and efficient manner bearing in mind the potentially high level of urgency involved.
Recognise the likely anxiety on the part of clients and respond sympathetically with empathy and understanding.
Ensure a high and improving standard of client care by means of excellent communication and service at all times.
Maintain a high standard of cleanliness and tidiness, using standard operating procedures (SOPs) in all areas.
Enter and maintain accurate pet and client details onto Zeus that enable the practice to contact and communicate reliably with clients.
Inform owners of the progress of their hospitalised pets, as directed.
Record details in clinical histories of any conversations with clients regarding fees, treatment options, or anything related to patient care.
Advise clients of post-operative discharge instructions, verbally and with print-outs and appropriate literature as directed. Ensure that correct medication is provided.

Participate in hospital and practice activities. Read and contribute to InTouch.
Adopt high standards in personal performance and appearance.
Observe and be compliant with the Health and Safety Manual. Report any defects that might represent a risk to self or others.
Dispose of clinical waste in conjunction with the requirements of Cambridge Pet Crematorium.
Identify and engage with learning opportunities offered by Goddard Veterinary Group in client care and nursing theory and practical knowledge.
Assist with the induction of new staff and their subsequent training.
Continue self-development by attending courses as agreed with or directed by line management.
Comply in all ways with the RCVS Veterinary Nursing Code of Conduct.

The success of our practice benefits everyone: We look to the future by reinvesting in our people, our facilities, and our services.

Receive clients’ payments in accordance with protocols and reconcile them against Zeus cash-up reports at the end of the shift.
Ensure that final charges have been loaded correctly and that clients have settled their accounts before pets are discharged.
Promote products and services such as microchipping, diets, and insurance to clients.
Carry out routine works involving the computer software as directed by the IT Department.
Comply with other reasonable tasks requested by senior nursing personnel or Goddard Veterinary Group management.

Apply now Mandeville Veterinary Hospital

Veterinary Nursing Assistants

Many of our veterinary nurses joined the Group as Nursing Assistants. We are proud to offer a career path from these entry positions all the way to qualification as a nurse.

VNA (Mat Cover) – Edgware, Greater London

See the job vacancy page here

A new opportunity has arisen for a part-time maternity cover Veterinary Nursing Assistant at our Edgware practice. There is a well-established and friendly team, and the practice is very much part of the local community. The branch is situated opposite both the attractive Canons Park and Canons Park tube station. There are great transport connections into Central London and for gig and match lovers it’s really handy for Wembley!

This position is for 30 hours per week, Tuesday to Friday. There are no Saturdays required.

The successful candidate must be able to demonstrate previous excellent and relevant client care experience. The role involves a high level of contact directly communicating with our clients via in-person visits, e-mail, phone, and virtually and we will be looking for enthusiasm, self-confidence, empathy, and listening skills in an applicant to provide the standard of care and the personal touch we expect for our valued clients.

This is a hands-on role in a busy branch so the ideal candidate will be a pivotal part of an established team, and you will often be the first point of contact for our clients and their pets. We also value flexibility, adaptability, a proactive approach, and teamwork to ensure the branch can work efficiently. The role also requires completion of administrative tasks and record-keeping which require an organised, methodical approach and where accuracy is important.

Previous experience within a veterinary practice or clinical setting is not essential but would be an advantage.

Our industry-leading benefits package includes increasing holiday allowance, enrolment on to our Simplyhealth Cashback Plan which provides cashback on many routine medical costs such as dental care, physiotherapy, opticians, chiropractor fees, etc. a 24hr employee assistance programme, plus generous shopping, and leisure discounts, fully funded CPD, cycle to work scheme and more!

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late ‘90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 practices, 3 hospitals, and our own nurse training college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more. We are proud of our many 5-star reviews on Indeed.

If you are interested in this rewarding role and working with a well-established independent family-run business, please apply with a covering letter and CV. If you do not hear back from us, please assume on this occasion you have not been successful in your application.

Apply now Edgware

Weekend Veterinary Nursing Assistant – Wanstead Veterinary Hospital, East London

See the job vacancy page here

We have an exciting opportunity for a Veterinary Nursing Assistant to join us working weekends at our first-opinion and multidisciplinary referral small animal hospital in East London. This is a permanent position working every Saturday and Sunday (16hrs per week) covering a variety of shifts between 7am-9pm. The ideal candidate will have previous experience of a similar role within the veterinary industry and demonstrate a passion for animal care and the ability to work well within a team. There is the potential for VNA training with this role.

The successful candidate will be responsible for assisting our team of Registered Veterinary Nurses and Veterinary Surgeons, providing an excellent standard of patient care, and maintaining an exceptionally high level of cleanliness. By joining the Goddard Veterinary Group, you will be part of a team dedicated to providing excellent standards of client and animal care. This is a hands-on role in a small team so the ideal candidate will need to be adaptable, flexible, and willing to work at all levels. The role also involves some face-to-face contact with our clients, so we are looking for someone with the confidence, empathy, and experience to provide the standard of care and the personal touch we expect for our clients.

We look after our colleagues with a profession-leading benefits package including increasing holiday allowance, cashback/refunds on many routine medical costs such as dental care, physiotherapy, opticians, chiropody fees, etc. employee assistance programme, cycle to work scheme, plus generous staff, shopping and leisure discounts.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late ’90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our colleagues; over 20% of our team have been with us 10 years or more and please take a few minutes to look at as our numerous 5-star reviews on Indeed!

If you are interested in this rewarding role and working with a well-established independent family-run business and would like to know more; please e-mail our nursing manager Betsy Malamah-Thomas (bmthomas@goddardvetgroup.co.uk) or to apply please e-mail a cover letter and CV (detailing your experience).

Apply now Wanstead Veterinary Hospital

Veterinary Nursing Assistant – Hackney, East London

See the job vacancy page here

A new opportunity has arisen for a Veterinary Care Assistant at our long-established and busy Hackney practice. Our branch is growing all the time and we are expanding our friendly, experienced, and supportive team to assist in the needs of our growing number of clients and their pets.

The successful candidates must be able to demonstrate previous excellent and relevant client care experience. The role involves a high level of contact directly communicating with our clients via in-person visits, e-mail, phone, and virtually and we will be looking for enthusiasm, self-confidence, empathy, and listening skills in any applicant to provide the standard of care and the personal touch we expect for our valued clients. You will enjoy working in a busy environment and relish meeting lots of pets.

This is a hands-on role in a busy branch so the ideal candidate will be a pivotal part of an established team, and they will often be the first point of contact for our clients and their pets. We also value flexibility, adaptability, a proactive approach, and teamwork to ensure the branch can work efficiently. The role includes significant reception duties, diary management, and the completion of administrative tasks and record-keeping which requires an organised, methodical approach and where accuracy is important. Maintaining cleanliness in reception and other areas of the practice will be required.

Previous experience within a veterinary practice or clinical setting is not essential but would be a distinct advantage.

This position is for an average of 32.5 hours per week and includes Saturday work on a rota but as we embrace work-life balance and flexible working, we are open to discussing working patterns and hours with suitable applicants.

Our industry-leading benefits package includes increasing holiday allowance, enrolment on to our Simplyhealth Cashback Plan which provides cashback on many routine medical costs such as dental care, physiotherapy, opticians, chiropractor fees, etc., a 24hr employee assistance programme, plus generous shopping, and leisure discounts, fully funded CPD, cycle to work scheme and more!

Goddard Veterinary Group started in 1952 and has a long-standing reputation in London. We have 44 practices, 3 hospitals, and our own nurse training college. We have a great reputation for looking after our staff. We are proud of our many 5-star reviews on Indeed and Glassdoor.

If you are interested in this rewarding role and working with a well-established supportive veterinary business, please apply with a covering letter and CV. Due to the high level of applicants our positions can attract, if you do not hear back from us, please assume on this occasion you have not been successful in your application.

Apply now Hackney

Veterinary Nursing Assistant – Mile End, East London

See the job vacancy page here

A new opportunity has arisen for a Veterinary Care Assistant at our long-established Mile End practice. Our branch is growing all the time and we are expanding our team to support the needs of our growing number of clients and their pets.

This is a hands-on role in a busy branch so the ideal candidate will be a pivotal part of an established team, and they will often be the first point of contact for our clients and their pets. We also value flexibility, adaptability, a proactive approach, and teamwork to ensure the branch can work efficiently. The role includes reception duties, diary management, and the completion of administrative tasks and record-keeping which requires an organised, methodical approach and where accuracy is important.

Previous experience within a veterinary practice or clinical setting is not essential but would be an advantage.

This position is for an average of 31 hours per week and includes some Saturday work on a rota. Weekday shifts are an average of 6 hours per day with alternating late and early shifts each week.

Our industry-leading benefits package includes increasing holiday allowance, enrolment on to our Simplyhealth Cashback Plan which provides cashback on many routine medical costs such as dental care, physiotherapy, opticians, chiropractor fees, etc., a 24hr employee assistance programme, plus generous shopping, and leisure discounts, fully funded CPD, cycle to work scheme and more!

If you are interested in this rewarding role and working with a well-established supportive business, please apply with a covering letter and CV. Due to the high level of applicants, our positions can attract, If you do not hear back from us, please assume on this occasion you have not been successful in your application.

Apply now Mile End

Animal Nursing Assistant – Stone Lion Veterinary Hospital, London

See the job vacancy page here

Based at the Stone Lion Veterinary Hospital in Wimbledon Village you will be responsible for ensuring that ward cleanliness is maintained to a high standard. Duties will include cleaning, general tidying, and re-stocking. This position is approximately 34 hours per week and involves shift and weekend work.

Key Responsibilities:

Maintaining the cleanliness of hospital areas
Cleaning kennels and changing bedding
Keeping up with the laundry
Assisting the vets and nurses with holding and examining patients, and setting up for catheter placement and blood sampling
Running blood and urine tests
Basic animal care including grooming and feeding
Sterilizing instruments and packing kits
When necessary, talking to clients and answering the emergency phone at night and at weekends

Veterinary experience is preferred but not essential as long as you can demonstrate a passion for animals and the ability to provide excellent customer service to our clients and their pets. Although training will be provided, the successful candidate will need to be able to demonstrate an ability to work independently and show an enthusiasm for animal care. This role could potentially lead to a training position in the future, so candidates should have an interest in becoming a Registered Veterinary Nurse.

Our people are our greatest asset so we look after them with a profession-leading benefits package including increasing holiday allowance, cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropody fees, etc. plus generous shopping and leisure discounts.

If you are interested in this rewarding role and working with a well-established independent family-run business and would like to know more please apply now with a covering letter and CV (detailing your customer care experience). Should you not hear back from us please assume that on this occasion you have not been successful.

Apply now Stone Lion Veterinary Hospital

Administration and Support

We offer a variety of opportunities to support our clinical teams.

Part-time Contact Centre Registered Veterinary Nurse (RVN) – Woodford Green, Essex

Job Code: Call Centre RVN

See the job vacancy page here

We have a great benefits package including:

Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
24hr Employee Assistance Programme.
Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
Cycle to work scheme.
Great colleague pet discount scheme.
Paid BVNA membership, RCVS and VDS fees.
Colleague Introduction incentive of £2500.
Increasing holiday allowance with length of service.

Transport links are good; the Contact Centre offices have on-site parking and are a short distance from Woodford Underground Station and the A406 North Circular Road.

‘Friendly, supportive, flexible, Goddards have always been there for me to celebrate the good times (qualifying as a Veterinary Nurse which they put me through my training for) and supportive /listening to me through difficult times (whether personal or work related). Extensive, up-to-date equipment to provide gold standard care for all animals and a very well put together team of Vets, Nurses and VCAs to care for the animals. Everyone works as a team; everyone has a voice and can help make changes /improvements if required. I have never felt so at home whilst at work. I have not closed the door to Goddards, for now, I need to change jobs for my own reasons, I hope to be back at Goddards one day. Fair pay, flexible hours (always consider individual needs) and everyone treated as an equal. Good holiday, great benefits scheme, provide good training and good CPD allowance.’ Former employee Dec 2020- *credit Indeed.

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * credit Indeed.

Apply now

Full and Part-Time Receptionists – Wanstead, East London

See the job vacancy page here

We are recruiting full-time and part-time receptionists to join an experienced front-of-house team at our busy Wanstead hospital. The role involves a high level of face-to-face contact with our clients, so you must have the confidence, empathy, and experience to provide the standard of care and the personal touch we expect for our clients. The successful candidate will have plenty of client care experience in a fast-paced environment. A minimum of 1-year veterinary reception experience is preferred.

The roles available are 20hrs or 40hrs per week, including evenings, weekends, and some bank holidays. The shifts are varied so plenty of flexibility is required.

We offer an excellent benefits package including increasing holiday allowance, enrolment on to our SimplyHealth Cashback Plan which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractor fees, etc. plus generous shopping and leisure discounts. All our receptionists are members of the British Veterinary Receptionist Association and CPD is provided with this membership.

Wanstead offers a beautiful high street with a range of pubs, restaurants, and shops all within a short walking distance of the practice. Westfield, Stratford, and Central London are easily accessible via the Central Line.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late ‘90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we are proud of our many 5 -star reviews on Indeed!

If you are interested in this rewarding role and working with a well-established independent family-run business, please apply with a cover letter stating whether you are looking for full time or part-time, the days and hours that you are available to work and explaining why you think that you would be a suitable candidate.

Apply now

Receptionist – Mandeville Veterinary Hospital, London

Job Code: Receptionist MVH

See the job vacancy page here

An exciting opportunity has become available for a full-time experienced receptionist to join the front-of-house team at our Mandeville Veterinary Hospital in Northolt, West London.

The role involves a high level of face-to-face contact with our clients so you must have the confidence, empathy, and experience to provide excellent standards of care and a personal touch. Our ideal candidate will have previous client-care experience within the veterinary industry.

This role is a full-time, 40 hours position, varied shifts, including evenings, weekends, and some bank holidays.

We offer an excellent benefits package including increasing holiday allowance, enrolment on to our Simplyhealth Cashback Plan which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractor fees, etc. plus generous shopping and leisure discounts. We also have a 24-hour employee assistance service. All our receptionists are members of the British Veterinary Receptionist Association and CPD is provided with this membership.

Mandeville offers a friendly and fun working environment and has great transport links: Northolt tube is only 3 minutes away. We provide an excellent first opinion, emergency, and referral service to our clients, and our local network of 10 branches, and work to the highest clinical standards.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late ‘90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; 20% of our team have been with us 10 years or more and we are proud of our many 5-star reviews on Indeed!

If you are interested in this rewarding role and working with a well-established independent family-run business apply now! If you do not hear from us, please assume, on this occasion, your application has not been successful.

Apply now Mandeville Veterinary Hospital

Contact Centre Call Handler (MAT Cover) – Woodford Green, Essex

See the job vacancy page here

We are looking to recruit an organised, articulate, highly motivated individual with proven exceptional customer service skills to join our expanding call handling team at our Head Office in Woodford Green, Essex as part of a maternity cover contract starting in December.

We welcome applicants with impeccable spoken and written English, confident communicators, and who can deliver outstanding client care.

The call handler will form part of a team responsible for inbound and outbound calls for our practices and will work in collaboration with practice colleagues to ensure excellent client service.

Rota: Monday, Tuesday, Thursday & Friday 10am – 4.30pm & Saturday 9am – 1pm

Duties will include:

Booking appointments
Receiving and responding to enquiries by telephone and online chat service
Advising clients on vaccinations, flea, worming, and neutering protocol
Registering new clients
Advising clients on pet insurance matters
Promoting our Pets healthcare plan
Taking prescription requests
Handling enquiries relating to euthanasia and cremation
Receiving and resolving complaints
Updating client files

Successful applicants will need:

A minimum of two years previous customer service experience, ideally within a call handling role
A good standard of IT literacy
GCSE Maths and English (A – C)
Good organizational skills
The ability to remain calm under pressure and when dealing with emotional situations
The ability to multitask
A proactive attitude
An excellent team ethos

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here’s are some of the lovely things people say about us:

‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied caseload. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

If you are interested in this rewarding role and working for a well-established independent family-run business please click the apply button now and submit a covering letter and CV.

Apply now

Contact Centre Veterinary Surgeon (Telemedicine) – Woodford Green, East London

See the job vacancy page here

30 hours per week, working times to be negotiated

Key roles and responsibilities:

Provide timely veterinary consultations and advice via telemedicine channels to group clients in accordance with RCVS Code of Conduct and supporting guidance, clinical protocols and within the operating protocols and requirements of the Goddard Veterinary Group Contact Centre
Act as departmental clinical advisor to both clinical and non-clinical teams in relation to the handling and triaging of client enquiries and consultations. Monitor and oversee the clinical advice given
Oversee the delivery of and timely management of exceptional clinical service and client care to those under your care through telemedicine channels. Ensure appropriate and timely referral of cases for physical examination, speed of access to quality treatments and provision of advice within the parameters of the role
Help develop the telemedicine provision into a high quality, client focussed, responsive strategic service to the company.

Patient care is our principal objective

Our foremost purpose is the care and long-term welfare of animals entrusted to us. Patients are all seen as being unique individuals and are treated as such.

Ensure the provision of a high quality and continually improving standard of veterinary care
Carry out consultations over telemedicine channels, making management and treatment recommendations that are based on best practice and are evidence-based and in accordance with Goddard Veterinary Group protocols
Maintain, prescribe and dispense or recommend all medications in accordance with current medicines regulations and RCVS guidance
Ensure that urgent or emergency cases are triaged promptly and effectively and referred to be investigated fully and appropriately, using appropriate diagnostic techniques
Ensure the comfort and general welfare of all pets entrusted to our care
Record accurate and thorough clinical notes and ensure that pets’ histories are accurate comprehensive and in accordance with Goddard Veterinary Group protocol
Be prepared to refer cases in a timely manner, either reverting to branch practice or to a Goddard Veterinary Group Hospital, when there is an inability to continue caring for a case solely by telemedicine for whatever reason
Remain updated on developments within the profession and undertake as a minimum the requisite CPD required by the RCVS
Ensure that good clinical governance is maintained and contribute to its continued improvement within the group.

Our clients deserve the best

We understand that clients have choices and they are never taken for granted. They deserve a service of quality and efficiency which is administered with total integrity.

Ensure an exemplary standard of client care by means of excellent communication and levels of service. Demonstrate excellent relationship building with clients over telemedicine channels in the absence of in-practice consultations
Ensure that owners of pets are kept fully informed of the progress of their pet in cases where you are involved in their care
Liaise and coordinate ongoing or recommended care with the client’s home practice. Obtain clinical histories from the previous practice if the client is not normally a client of Goddard Veterinary Group
Communicate to clients an accurate estimate as to the cost of consultations and any likely proposed medication, diagnosis, or treatment and record such information in the pets’ notes
Explain carefully to clients what is involved with surgical procedures and treatments
Ensure the clients is aware of, and, had the available treatment options explained to them and make recommendations that are based on best clinical practice and in the long-term health and welfare interest of the pet
Ensure that colleagues are polite and helpful and follow clinical standard operating procedures (SOPs) in all areas
Ensure clients receive any accurate written, video, photographic, or text information digitally, or by other means should the client require
Offer nurse clinics where facilities and staff ability permits. Encourage and develop clinical team members to advise on pet health and welfare, including weight, dental and ProActive Pet checks
Ensure that all client data is maintained in accordance with practice, professional and legal requirements.

Our people are our greatest asset

Excellent working relationships and close attention to personal and professional development result in the attainment of knowledge and expertise that benefits our patients and clients.

Read and contribute to our internal intranet InTouch
Enthusiastically and proactively engage with practice colleagues to ensure the smooth running of all services involved
Adopt high standards in personal performance and appearance
Observe and be compliant with the Health and Safety Manual. Report any defects that might represent a risk to self or others
Identify and engage with learning opportunities offered by Goddard Veterinary Group in client care as well as professional development
Assist with the induction of new staff and their subsequent training
Continue self-development by attending courses as agreed with or directed by the Regional Manager
Comply in all ways with the RCVS Professional Code of Conduct
Conduct regular training for administrative and nursing teams.

The success of our practice benefits everyone

We look to the future by reinvesting in our people, our facilities, and our services.

Comply with Goddard Veterinary Group’s standard operating procedures (SOPs), policies, protocols, and operational procedures. Encourage and expect the same high levels of observance from departmental staff
Provide a central clinical function for, and oversee the timely management of, the Group’s telemedicine enquiries, appointments, ordering, advice requests, and triaging
Ensure correct and timely charging of remotely held consultations
Enthusiastically participate in providing support in the provision of client information and advice, particularly in liaison with the Marketing team, through various media including written, verbal, photographic, recorded voice and video, etc which may be shared with clients through digital or other means
Proactively assist the Contact Centre Call Handling team and Contact Centre Manager with heightening the profile of the contact centre and its clinical service in the wider practice
Attend to individual and team achievement of business objectives, at least meeting the minimum performance standards defined in the Group Scorecard
Participate enthusiastically in marketing initiatives such as ProActive Pets and other services ensuring clients are always of, and offered if appropriate, tertiary and complementary services and promotions
Promote products and services such as microchipping, diets, and insurance to clients
Ensure the completion of routine works involving the computer software as directed by the IT Department
Delegate the prompt reporting of all routine maintenance requests
Charge for all remote work done and treatments administered according to the set scale determined by the Practice and implemented on Zeus (our practice management system). This enables Goddard Veterinary Group to plan and budget safely for its future
Expedite insurance claims for clients by the prompt and accurate provision of information
Balance patients’ and clients’ needs with those that a successful business requires. Maximise turnover, always ethically, by working thoroughly and providing a popular service that will help the branch practice grow
Comply with other reasonable tasks requested by Goddard Veterinary Group management.

If you are interested in joining the largest UK family-owned veterinary practice, please apply online with your most recent CV and a cover letter detailing your experience.

Apply now

Assistant to the Regional Manager – Northolt, West London

See the job vacancy page here

Administrative and Clerical Duties

Provide typographical and clerical support to the Regional Manager (RM) & Hospital Manager/Regional Head Vet (HM/RHV)
Attend and take minutes at MVH Management Meetings, MVH Vets Meetings, Regional Vets Meetings, and other meetings as required by the Regional Manager, ensuring these minutes are typed and distributed expediently
Complete audio typing of minutes from the Weekly Management Meeting and Regional Vets Meetings
Produce regular reports as required by the Regional Manager – currently comprising of weekly banking tracker (till overs/shorts), monthly number of dentals, CTs, and endoscopic procedures
To liaise with the Maintenance team on jobs and assist with ordering materials as required. Contact nominated external service contractors as necessary
Maintain an efficient paper and electronic filing system
Assist with booking all CPD requests for West Region and MVH colleagues, ensuring expenditure amounts are recorded and monitored
Monitor the West Region & MVH “Meet the Team” pages on the GVG website and keep Marketing Department updated with photos & bios for all new staff
Update Regional Manager’s diary with all branch vet and MVH management annual leave and CPD dates
Order staff uniforms and name badges for all Mandeville Region staff. Maintain the uniform stock holding to ensure good turnover of uniform and prevent overstocks
Send completed accident report forms through to Head Office
Support RM/HM in maintaining an up to date intranet and publish articles as required
Monitoring branch compliance to management requests and daily operations
Liaise with Locum Co-ordinator in regard to coverage issues and assist with support as necessary.

Feedback Administration

Provide Support to Goddard Veterinary Group management team on logging complaints and updating progress to resolution on Monday.com, acknowledging complaints with clients, and sending responses following an investigation by the relevant manager
Requesting reports from vets and colleagues as directed by RM/HM (West Region and MVH only)
Any other activity involved with assisting with complaint investigation and resolution as directed by RM/HM (West Region and MVH only)

Financial

Responsible for collating the Specialists invoices (currently Sally Turner and Andrew Holloway) forwarding these on to the Accounts Department for payment
Invoice approval
Assisting RM with the collation of monthly payroll for West Region and MVH
Petplan vouchers – monitoring and ordering
Prepare Quarterly Powerpoint presentations for West Region Branches and MVH from GVG Scorecard on MS Power Bi
Another other ad hoc analysis as requested by RM/HM and to be able to comment on trends or other observations from the analysis to aid a swift analysis for management.

Marketing

Identify suitable events local to our practices where it is possible for GVG to have a presence and be responsible for organising our attendance. Including the annual Dogs Trust Open Day and Feast of St Peter
Assist in the development, implementation, and monitoring of local marketing campaigns as requested and by liaising with Marketing Department.

HR Support

Arranging vet interviews for the RM/HM
Compile a central database for all suitable/unsuitable vet applications
Receive, process, and regret as appropriate to all vet CVs received
To update Recruitment Manager with vacancies in West Region and MVH
Process new starter and Leaver notification forms via People HR for new Branch and Hospital colleagues and liaise with HR Manager
Assist the RM in organising PDP appraisals for the vets & Support Staff in the West Region.

Management Support

Coordinate the RM/HM & Hospital Head Vet’s diaries, organising meetings and branch visits according to priority.
Organise CPD events in conjunction with the HM(RHV), including the booking of venue and speakers, finding sponsorship, organising catering according to set budgets, inviting and tracking RSVPs for internal and where appropriate external attendees, the printing of lectures notes, design and printing of CPD certificates.
Analyse and report back to the Regional Manager on results from client care surveys and questionnaires.
Assist with any other tasks as reasonably requested by the Regional Manager.

Apply now

Client Care Manager – Wanstead Veterinary Hospital, East London

See the job vacancy page here

We have an amazing opportunity to join the team here at Goddard Veterinary Group. We are hiring a Client Care Manager, based at our outstanding Veterinary Hospital, in Wanstead. In this role, you would deliver outstanding customer experience to all GVG clients. You will lead the team, by making sure they have the right tools to deliver consistent, exceptional customer service.

At Goddard Veterinary Group we are a family. We started in 1952 by Arthur Goddard. We have grown over the years. We have 44 clinics, 3 hospitals across London, and our own nursing college. We have a great reputation for looking after our colleagues; we have team members who have been with us 10 years or more and please take a few minutes to look at as our numerous 5-star reviews on Indeed!

Key accountabilities:

Your primary function will be to ensure Wanstead Veterinary Hospital meets its objectives in the delivery of an outstanding customer experience to all of its clients. You will be expected to lead the team by ensuring they have the appropriate tools to deliver consistent, exceptional customer service.

Responsibilities:

To drive Goddard Veterinary Group business values and culture without compromise within your role at Wanstead Veterinary Hospital
You will be client-facing, and be a strong influencer in ‘doing the right thing’
You will be managing a growing team of Receptionists and back-office colleagues
Monitoring of calls, production of reports, and the development of action plans to deliver and improve excellent client service
Recruitment, training, and development of Receptionists and all your team
Access the Practice Management system (currently Zeus) to generate reports to monitor the delivery of all staff, and plan and take appropriate follow-up action
Deliver performance targets and individual KPIs
Responsible for the management of the Wanstead Veterinary Hospital’s information, telephone, email, and webchat services
You will be capable of focused and efficient business case delivery.
Leading your entire team within our culture to achieve the goal – Great Customer Experience
Identifying technical training needs of colleagues as identified
Clear and unambiguous reporting and guidance
Regularly demonstrate opportunities in Innovation and ‘out of the box’ thinking to identify opportunities to improve service levels
Produce cost plans and business cases where relevant
Demonstrated excellence in interpersonal communication skills, with a strong emphasis on client interaction
Managing a team, engaging colleagues to motivate, delivering training where required, and providing transparent feedback on performance levels across the team
Confident in delivery of HR processes and performance management
Assessing Wanstead Veterinary Hospital’s IT requirements and making suggestions for change/improvement to the Wanstead Veterinary Hospital Hospital Manager when required.

Performance Management/Employer Relations:

Carry out the performance management processes (including PDPs & capability discussions) of your team.

Reward and Reporting:

Liaise with payroll to ensure transfer of relevant information
Support the annual salary review programme.

Key Competencies Required for CS Manager:

Essential

Evidence of Continual Professional Education
Mature and experienced customer service skills
Tenacious, excellent communication and negotiation skills, with the ability to influence in complex situations
Develop good and effective relationships with all aspects of the business internally and externally
Understanding of reception and customer support management
Demonstrate an ability to ensure confidentiality
Self-motivated and able to achieve results
Excellent planning and organisational skills
Excellent written and oral communication skills and presentation skills
Ability to work independently or as part of a team
Ability to lead, coach and inspire others
Flexible approach to manage, prioritise and work to deadlines
Demonstrated track record of performance Improvement and leading a team to deliver results
Ability to operate effectively under pressure

Desirable

Experience within the veterinary sector

Apply now Wanstead Veterinary Hospital

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