We are looking for client-focused experienced receptionists to join our invaluable front of house team at Wanstead 24-hour Veterinary Hospital, on a full and part-time basis.

​The roles involve a high level of face-to-face contact with our clients, so you must have the confidence, empathy, and experience to provide the standard of care and the personal touch we expect for our clients, and be able to work in a high pressure environment.

​Before we delve into the nitty gritty, here is what we offer you:

​The starting hourly rate for our reception role is £12.21 per hour with room for development.

​*To be considered for this role you will have experience in client care and customer service, and are used to a fast-paced working environment*

​A little snippet of the benefits you will receive:-6.6 weeks annual leave including bank holidays (pro rata for part-time)-Paid lunch breaks-Generous colleague discounts-The opportunity to join our private medical healthcare scheme on a reduced rate plus medical cashback incentives

​About the role

​We want to ensure that while our clinical team support the patients’ needs, we are also able to offer a warm and friendly welcome to clients. This involves providing effective communications internally and organising our diary so that we can provide the best advice and accurate information to our clients.

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​The roles involve shift work in 5 or 10 hour blocks, with the earliest shift starting at 8am, and the latest shift up to 10.30pm plus a 2:4 weekend rotation with TOIL. You will be rota ‘d to 3 bank holidays per year (including one in the festive period). Due to the nature of the role, flexibility is required.

​As well as a high level of face-to-face client care, there is also a large amount of phone and written communication to our clients, and these methods of communication must be treated as equally as professionally.

​You will also be responsible for day-to-day administrative tasks such as managing the email inbox, paperwork filing, daily banking and liaising with insurance companies.

​We are ideally seeking candidates with previous reception responsibilities within a veterinary or healthcare setting to join our team and can work early and late shifts. We do ask for a certain level of flexibly in the role, due to the nature of the profession.

​You would need to be computer literate although training will be given, but more importantly we are looking for friendly, confident, empathetic individuals who will be proud to make the reception area, their areas of responsibility and for individuals with a passion for animal welfare and who love being a pivotal part of a large vibrant team.

​If you can see yourself in either role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at rstanton@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

To coin the British phrase “hodgepodge” meaning a jumble of things, we have a hodgepodge of a role that would suit a confident GP vet who likes to work between different environments, while still having a level of consistency in their rota.

​About your new role!

​Working between 3 very different practices (not on the same day) you will be providing consistency to our clients and teams week in week out.

​Your rota will involve Tuesdays at Croydon, Wednesdays at Caterham, Thursdays and Fridays at New Addington. All 3 sites have their own nuance’s including ultrasound facilities in Caterham, and you will be fully supported in all 3 with experienced support colleagues.

​The rota includes a branch Saturday rotation and 1:10 Sunday rotation in the Stone Lion Hospital plus 1 bank holiday per year.

​You will have full clinical support from Stone Lion Hospital in Wimbledon, for any complex referrals you may need to make, and OOH care for your patients.

​You also have the support from a dedicated regional manager, and regional head vet who has a wealth of knowledge to pass on and can support you in your clinical management needs.

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​This is a sole charge position, and you will be comfortable with routine GP consultations and surgery, but ample support is provided by management in the region.Being south of the river, you are ideally located near idyllic Kingston Upon Thames, and then for a night out in London within easy reach of Brixton.Now let’s get into the nitty gritty:Our sole charge salary band is £60,000 to £75,000 (FTE) depending on experience and allowing room for growth within the role, as we would welcome the opportunity to provide CPD for further clinical or management development.

There are no on-call requirements for this position.

A little snippet of the benefits you will receive as a Goddard vet:– 6.6 weeks annual leave including bank holidays- Generous relocation assistance (where applicable)- Up to £2,000 CPD budget every year plus up to 5 days’ paid CPD leave- Private Medical Healthcare Insurance with BupaIf you can see yourself in either role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at rstanton@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

We have a gem of a role for a highly experienced and client focused call handler, to be the first port of call for our valued clients contacting our Client Support Centre on behalf of their beloved pets, on a part-time basis.Before we delve into the nitty gritty, here is what we offer you:The starting salary for this part-time role is £19,047.60 per annum.This is an onsite role at our central office in Woodford (Essex), involving a total 30-hourly week rota of 6 hours per day Monday to Friday, with shift times including 8am-2pm, 9am-3pm and 11am-5pm.A little snippet of the benefits you will receive:-6.6 weeks annual leave including bank holidays (pro rata)-Paid lunch breaks (where applicable)-Generous colleague discounts-The opportunity to join our private medical healthcare scheme on a reduced rate plus medical cashback incentivesAbout the roleOur call handlers play an integral role within the group, supporting our busy clinics across London by taking day to day phone queries and bookings, and this in-turn provides an additional level of exceptional service for our clients.Your duties include but are not limited to:– Speaking to clients to triage unwell pets, liaising with our branches and book appointments appropriately.- Dealing with enquiries and appointment requests through our online chat system.- Promote products and services such as microchipping, diets, ProActive Pets and insurance to clients, making recommendations for suitable products and services offered by the Group according to client/patient need identified during call handling.- Schedule the proactive calling of clients whose pets vaccination status has lapsed, encouraging uptake of a new course of vaccinations.- Issue invoices to clients as necessary.- Enter and maintain accurate pet and client details onto internal computer system that enables the practice to contact and communicate reliably with clients.- Record details in clinical histories of any conversations with clients regarding treatment options or anything related to patient care.- Receive and communicate to practice colleagues in a timely manner, messages regarding matters that cannot be attended to by the call handling team, including but not limited to requests for repeat prescriptions, food orders, and telephone call backs.We are incredibly proud of the patient and client care we provide, and this role requires the upmost professionalism, empathy and patience when dealing with our clients, who are calling on behalf of their beloved pets.Our future colleague will have a strong background in customer service/reception and have excellent communication skills both on the phone and in writing.If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at rstanton@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

We are looking for a multi-faceted colleague to join our maintenance team, supporting our veterinary practice’s in the Southwest London/Surrey region on a 3-day week basis.Before we delve into the nitty gritty, here is what we offer you:The salary band for our part-time maintenance role is £19,344 to £20,055 dependant on prior experience.A little snippet of the benefits you will receive as a Goddard colleague:– 6.6 weeks annual leave including bank holidays (pro rata)- Company vehicle and fuel card- Paid lunch breaks- Company phoneAbout the roleOur maintenance team play an integral part in the running of our practices and are responsible for all aspects of keeping our premises upheld to the highest standards and safety.- General maintenance, repair, and upkeep of our veterinary practices, internally and externally.- Detecting and reporting any defects or damage.- Completing all tasks as delegated in a timely manner.- Complying with the industry standards and safety regulations of working.- To always observe the company’s health and safety policy on site and report any concerns.- To liaise with external Contractors.– Hours of work are 7.30am to 3.30pm 3 days a week between Monday to Friday (24hours) – occasional overtime may be required to finish a job.

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Who we are looking for– Clean driving licence is essential (vehicle will be provided)- Multi-skilled maintenance person.  – Experience in general carpentry, plastering, painting & decorating.- Must hold at least one trade skill qualification.- Plumbing experience would be an advantage, but not essential.- Experience installing kitchens and bathrooms is preferred.- Ability to effectively manage time and meet all specified deadlines.- Should be a good team worker and have the ability to coordinate work with fellow workers.- Must possess excellent communication skills- Being an animal lover would help!If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at rstanton@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

Welcome to Tooting! In this bustling market town south of the river is our popular Tooting clinic, who are looking for a confident veterinary surgeon to take the reins and step into this sought after position in this desirable location.Before we delve into the nitty gritty, here is what we offer you:Our senior vet salary band is £64,000 to £85,000 (FTE) depending on experience, and allowing room for growth within the role, as we would welcome the opportunity to provide CPD for further clinical or management development.

There are no on-call requirements for this role.

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A little snippet of the benefits you will receive as a Goddard vet:

​– 6.6 weeks annual leave including bank holidays- Generous relocation assistance (where applicable)- Up to £2,000 CPD budget every year plus up to 5 days’ paid CPD leave- Private Medical Healthcare Insurance with Bupa

About the role

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​Ranked in the top 10 coolest neighbourhoods in the world by Lonely Planet, Tooting is a little gem! Its fantastic location situated on the northern line and close-knit team have made the practice a popular choice in the local community for many years, and are well known for offering high standards of patient and client care.

​The practice is fully-equipped with excellent on-site facilities as you would expect, including ultrasound, and on those challenging days you have a team of like-minded colleagues to help support you throughout the day, and enable a positive working environment.

​You will be fully supported by an experienced team including senior RVN, part-time RVN and trainee nurses, plus a dedicated regional manager, and regional head vet who has a wealth of knowledge to pass on!

​Our ideal colleague would be confident in GP practice, happy with routine surgeries, and loves working as part of a small but passionate team. We are also looking for an additional part-time vet to cross over one day per week.

​You will also be supported by Stone Lion 24-hour hospital in Wimbledon that has its own night team and can support you with any challenging cases you may need.

​This role can offer a rota of 3x 8.30am-6.30pm days, and 1x 8.30am-4.30pm day. Your rota will include a 1:3 branch Saturday morning rotation, a 1:10 Sunday rotation at Stone Lion Hospital plus 1 bank holiday per year.

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If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at rstanton@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!