Part-time Contact Centre Registered Veterinary Nurse (RVN) – Woodford Green, Essex

We’re looking for a client-focussed and forward-looking qualified RVN to join our friendly contact centre team in Woodford Green, on the Essex/London borders to offer telemedicine consultations and advice to clients across our group.

This new role is an exciting one and forms part of a fast-expanding contact centre team looking to engage and delight clients by making it easier and production to access some of our vet services by telephone and video consultations. You’ll be a great communicator, proactive, and assume responsibility in ensuring that our clients and patients receive the very best care. You’ll also be involved in the creation of recorded and written client information to help enhance and help develop the telemedicine service and some insurance administration tasks.

The position is for 30 hours per week including some Saturday mornings and is office-based. If you can demonstrate commitment to working to the highest clinical standards, dedication to delivering excellent client care (preferably having independent nurse consultation experience), and a desire to help and support both clients and colleagues, then we’d love to hear from you.

We have a great benefits package including:

  • Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
  • 24hr Employee Assistance Programme.
  • Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
  • Cycle to work scheme.
  • Great colleague pet discount scheme.
  • Paid BVNA membership, RCVS and VDS fees.
  • Colleague Introduction incentive of £2500.
  • Increasing holiday allowance with length of service.

Transport links are good; the Contact Centre offices have on-site parking and are a short distance from Woodford Underground Station and the A406 North Circular Road.

In 2022 we will celebrate our 70th Birthday and we remain, the largest family-run veterinary practice in the UK with 44 clinics, 3 hospitals and our own nurse training college.  Our forward-looking approach means we have introduced a Colleague Forum to listen to our peers’ views, as our colleagues are truly valued. We’ve run Town Hall meeting throughout the last year, communicating real time updates, taking polls and with live Q and A’s to make sure we’re making the right, collaborative decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters.

We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

  • ‘Friendly, supportive, flexible, Goddards have always been there for me to celebrate the good times (qualifying as a Veterinary Nurse which they put me through my training for) and supportive /listening to me through difficult times (whether personal or work related). Extensive, up-to-date equipment to provide gold standard care for all animals and a very well put together team of Vets, Nurses and VCAs to care for the animals. Everyone works as a team; everyone has a voice and can help make changes /improvements if required. I have never felt so at home whilst at work. I have not closed the door to Goddards, for now, I need to change jobs for my own reasons, I hope to be back at Goddards one day. Fair pay, flexible hours (always consider individual needs) and everyone treated as an equal. Good holiday, great benefits scheme, provide good training and good CPD allowance.’ Former employee Dec 2020- *credit Indeed.
  • ‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meeting throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat to our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics equipment needs.

If you are interested in this rewarding role and working for a well-established independent family-run business and would like to know more please click the apply button now or for more information or for an informal chat please call Jodi Dolan, Contact Centre Manager on 020 8506 5995.

 

 

Float RVN – South or West London

Love the variety of locuming but not the financial insecurity? Are you a registered RVN or a very experienced VNA? If so, we have the perfect role for you to join our independent family-run practice and float throughout either South or West London. This is a varied and diverse position that allows you to experience different environments from RCVS accredited hospitals with an array of specialists to small cosy branches; but with the peace of mind of paid holidays, sick pay, generous CPD allowance, and a great benefits package. This flexible role can be adapted for full or part-time work.

Excellent interpersonal skills are essential for this position owing to the need to develop good working relationships with all members of staff. Confidence in all aspects of medical and surgical nursing is required for this diverse but rewarding position.

The Goddard Veterinary Group sees CPD as an investment in the individual as well as for the practice and many of our nurses have achieved further certificate qualifications. We have an excellent benefits package including increasing holiday allowance, generous CPD allowance, RCVS and BVNA fees paid, Simplyhealth Cash Plan which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, etc. cycle to work scheme plus generous shopping and leisure discounts. Accommodation available if needed.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late 90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our colleagues; over 20% of our team have been with us 10 years or more and we are proud of our many 5-star reviews on Indeed.

If you are interested in this rewarding role, working with a family-run business, and would like to know more, please call Tanya Wicks on 07985136171 for an informal chat or apply now.

Vet Surgeon – Enfield, North London

Small but perfectly formed, our Enfield branch in North London has been caring for pets and their owners in the local community for nearly 40 years. It has a welcoming and friendly atmosphere, a dedicated, longstanding team, and loyal clients. Ashleigh our lovely vet is staying with us, but heading West to head up our Harrow clinic, so we’re on the hunt for a vet with a passion for small animal medicine and who would like a surgery on which to make their mark! Great transport links into Liverpool St Station in just 22 minutes!

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late ‘90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we are proud of our many 5-star reviews on Indeed.

The role is a 4-day week with some Saturdays. There is no night work or on-call. To provide a mix between branch and hospital work we would like you to join the Sunday daytime rota (only 1:8) at our RCVS accredited first opinion and referral hospital in Wanstead. The Enfield role is sole charge but is fully supported by the hospital and we use an animal ambulance service to transport critical cases. We would also consider a job share for this position.

We have excellent support staff; our lovely experienced RVN Jennifer and Ciara, our very nearly qualified student nurse. We are very proud of our great local reputation, please have a look at our lovely reviews on Google and Vet Help Direct to see why!

Our ideal candidate is a confident veterinary surgeon with great people skills and at least two years’ experience. The salary is competitive, is dependent on experience, and has the potential to increase with the growth of the practice.

In addition, we offer a £2000- and 5-day CPD allowance. We see CPD as an investment in the individual, as well as for the practice, and is keen to support study for certificate qualifications.

We have a great benefits package including:

  • Increasing holiday allowance (after working with us for 4 years you’ll have 6 weeks holiday plus bank holidays).
  • BUPA private health insurance.
  • Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
  • 24hr Employee Assistance Programme.
  • Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
  • Cycle to work scheme.
  • Great colleague pet discount scheme.
  • Membership Scheme Allowance up to £350 per annum.
  • Colleague Introduction incentive of £2500.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

  • ‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
  • ‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
  • ‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meeting throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat to our clients about their needs. This year we have a big programme of refurbishments and we are continually reviewing our clinics equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons obtain a working visa.

If you are interested in this rewarding role and working with a forward thinking and independent family-run business, please call Fiona Stephens on 07507 694673 for an informal chat or apply now.

 

 

Vet Surgeon – Loughton, Greater London

Sheree is leaving to be a full-time Mum, so we’re looking for a fantastic veterinary surgeon to make their mark at our independent clinic, situated in the leafy suburb of Loughton, in Epping Forest. We are a well-established and friendly team, and the practice is very much part of the local community. We’re really proud of our many 5-star google reviews from our lovely clients.

We have a very happy working environment, as well as wonderful, bonded clients. We pride ourselves on the level of service we offer and always work to the highest standards. The clinic is a training practice, and you are fully supported by Sam, Su, and Amy our experienced RVNs, Laila our VNA and soon-to-be SVN, and Michelle our practice administrator.

We have all the usual toys to work your cases up to a high standard, including a shiny new dental x-ray. The practice has a busy caseload and would be able to support study towards a certificate. The full-time rota is a 4-day week and includes a long weekend, with every Monday off, and only 1:4 Saturdays. There is no overnight work, but we would like you to support our hospital colleagues at our RCVS accredited tier 3 veterinary hospital in Wanstead on a 1:8 Sunday day- time only rota. The Wanstead Veterinary Hospital has great 24-hour facilities including CT, an excellent ultrasound, scopes, laparoscopic equipment, and an array of specialists and provides a good environment to develop your ECC skills. The branch role is sole charge but is fully supported by the hospital team.

The practice has plenty of parking and is only 10 minutes’ walk from Loughton Tube on the Central Line. Accommodation is potentially available if needed, making London living more affordable.
We are looking for a clinician who can fit into our practice culture and values and just enjoy being a great GP. Are you a good communicator who fits well into a team? Would you relish helping to advance our standards of care? Are you able to build trusting relationships easily? Can you manage your time, prioritise well, and do you enjoy getting the job done but also relish having a life outside of work?

The salary is in the region of £60k+ depending on experience, and there is a generous £2000 CPD allowance. The Goddard Veterinary Group sees CPD as an investment in the individual, as well as for the practice, and is keen to support study for certificate qualifications. We have an excellent benefits package including increasing holiday allowance (up to 6 weeks), BUPA private health insurance as well as cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, etc. 24hr Employee Assistance Programme, generous shopping/ leisure discounts, a cycle to work scheme and more!

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late 90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star reviews on Indeed and Glassdoor.

If you are interested in this rewarding role and working with a well-established independent family-run business, please call Fiona Stephens on 07507 694673 for an informal chat or apply now.

RVN – Mandeville Veterinary Hospital, London

A rewarding career opportunity exists to join the friendly nursing team at our busy small animal RCVS accredited hospital in Northolt.

We are looking for an enthusiastic nurse with some experience. We value our nurses and want to see them develop. CPD is funded and actively encouraged and you will be able to fully utilise your nursing skills working with a supportive and friendly team. Mandeville Veterinary Hospital is an interesting and rewarding place to work.

The rota involves some weekend work but no nights or on-call.

Accommodation may be available if required, making living in London affordable.

Mandeville offers a friendly and fun working environment, with a great work-life balance. Come and find out why we’re known as the fun region! Good transport links into Central London (Northolt tube 3 minutes walk) and close to Heathrow. We provide an excellent first opinion, emergency, critical care, and referral service to our clients and local network of 1o branches and work to the highest clinical standards. There is great diagnostic support with a CT scanner and a diploma holder in imaging providing our CT and ultrasound service. Experienced surgeons perform soft tissue and orthopaedic surgeries, and the Mandeville Hospital has recently introduced a laparoscopy service.

The salary range is £23,000-£32,000 depending on experience. In addition, we offer paid CPD- with 2 full or 3 -part days CPD allowance.

Our industry-leading benefits package includes:

  • Paid BVNA, VDS and RCVS fees.
  • Fully funded CPD and certificates supported.
  • Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more.
  • 24hr Employee Assistance Programme.
  • Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!).
  • Cycle to work scheme.
  • Up to £3000 relocations cost.
  • Great colleague pet discount scheme.
  • Colleague Introduction incentive of £2500.
  • Increasing holiday allowance with length of service.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us:

  • ‘I’ve been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I’d joined them sooner!’ Current Employee-Nov 2020 * Credit Indeed.
  • ‘I’ve worked for the company for 5 years and they are great at supporting career progression. The standards of practice are very high, and the caseload is great.’ Current Employee – March 2020 * Credit Indeed.
  • ‘I’ve enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Good back up to the branches from 24-hour hospital, so I never felt isolated knowing that friendly help and advice was only a phone -call or email away. Excellent CPD and benefits package.  Former Employee -Nov 2020. * Credit Indeed.

At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers’ views and we’ve run Town Hall meetings throughout Covid, taking polls and with live Q and A’s to make sure we’re making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward-thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat with our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics’ equipment needs. As an A1 Home Office approved sponsor, we are sometimes able to help non -UK veterinary surgeons and nurses obtain a working visa.

If you are interested in this rewarding role and working with a well-established independent family-run business and would like to know more; please call Tanya Wicks on 07985136171 for an informal chat or apply now with a covering letter and CV.