Welcome to New Addington
Our New Addington branch has been caring for pets and their owners in the local community for nearly 30 years and became part of the Goddard Veterinary Group in 2012. With a welcoming and friendly atmosphere, our dedicated, longstanding team would love to welcome you and your pet to the practice.
The practice is fully-equipped to care for you and your pet with our excellent on-site facilities, allowing blood testing, x-rays and operations to be performed. Please see the additional services we offer below.
In the event of a veterinary emergency or if your pet is unwell out of hours, for your convenience and due to its location, a full out of hours emergency service is provided locally by another practice. Should your pet need to be seen by this emergency service please call us and the recorded message will give you all the details you require. You can rest assured that once we are open, our team will liaise directly with the emergency practice to ensure your pet receives the best possible care and in many circumstances we can arrange for your pet to be transferred back to us to continue treatment until they have made a full recovery.
You are also welcome to attend our Stone Lion Veterinary Hospital out of hours call 020 8946 4228. For your peace of mind and for continuity of care, your pet’s medical history is accessible in any of our branches or hospitals anytime of the day or night.
This branch is accredited by the Royal College of Veterinary Surgeons (RCVS), following a diligent assessment the RCVS is satisfied that we maintain the highest standards of veterinary care.
Facilities & Services
Our laboratory offers a rapid and efficient service with fast turnaround of results. Many branches have state-of-the-art in-house equipment for an even faster service. In addition to testing for the disease in an unwell patient, we also offer screening tests before your pet undergoes an anaesthetic to ensure that we identify any previously unknown problems, helping us to ensure the anaesthetic is as safe as possible.
We offer 15-minute appointments as a standard for all consultations, giving you plenty of time to discuss your pet’s healthcare and ask any questions you may have. We are able to provide a range of services during the consultation and are always on hand to see your pet in an emergency if necessary.
80% of dogs and cats over three years of age suffer some form of dental disease. Thankfully, the majority of dental problems are treatable and most are preventable. Speak to your local team for more information. Our practices are well equipped to perform routine dental procedures, and many of them benefit from dental X-rays to help diagnose and guide treatment.
We offer a referral service for diagnosis and treatment with CT scans, advanced x-rays and ultrasound. These imaging tests can be offered as an outpatient service, or as part of the treatment for patients hospitalised with us. We employ a number of specialists and certificate holders who are able to provide an expert opinion in interpreting these tests.
Pet Insurance Information
People tend to think it’s only older pets that get ill and therefore younger pets don’t need pet insurance but we know from the patients we see each day that that is not the case. In fact, the younger your pet is when you insure them the better as it means you are less likely to have any existing conditions, which may not be covered by the policy and you can then receive more help covering the cost of any future treatment your pet needs.
Healthcare Plan – ProActive Pets
Budget monthly and save money on all your pet’s preventative healthcare needs. Our affordable plan allows you to pay a monthly direct debit to spread the cost of your pet’s vaccinations and parasite control products throughout the year. The costs are much less than our full retail price, and the plan offers a number of other benefits on top.
We actively promote the benefits of neutering your pet. We offer competitive pricing without any compromise on standards, employing the use of modern anaesthetics and monitoring equipment to ensure these procedures are very safe for your pet.
Our nursing team play a central role in the care that we provide you and your pet. In addition to assisting our veterinary surgeons in providing care for your pet, they are also able to answer questions for you directly and provide a range of nurse-led services such as puppy classes, weight management clinics and senior pet care consultations. Speak to your local team for details of classes and clinics available.
We offer a pet passport service at all of our practices to enable you to travel to many countries around the world with your pet. There are a number of requirements that must be met before travel, so we recommend getting in touch with your local practice as early as possible if you might need your pet to travel abroad.
To assist your puppy with vital socialisation skills and for behavioural advice, we recommend that you bring your new puppy along to the practice for a complimentary health check so they can meet the team, have a cuddle and see that a trip to the vet is usually a pleasant experience. If we don’t run our own puppy parties, the team will be able to recommend puppy socialisation classes or dog trainers in the local area.
Please contact your local practice for further information.
Protect your pet against many life-threatening diseases by vaccinating annually. We embrace modern vaccination protocols to ensure that your pet has the protection they need, whilst ensuring we do not vaccinate more often than is necessary. Speak to your local team for all the benefits of vaccination and the range of vaccinations we offer at an affordable price.
All of our branches have access to x-ray facilities for ease and speed of diagnosis. Many of our practices benefit from the latest technology in digital X-rays, which provides exceptionally clear images very quickly, ensuring your pet is under anaesthetic for the shortest possible time.
Meet the TeamOur network of branches and hospitals have the support of an experienced management team as well as administrative backup.
Marie Rennie RVN
Registered Veterinary Nurse
Marie has been with the practice since 2004 and has qualified as an RVN and a Clinical Coach since then. Marie has a special interest in hydrotherapy and animal behaviour. She has a Jack Russell called Coco and two cats called Maizie and Teddy who have all been rescues from the surgery.
Liz Taylor RVN
Registered Veterinary Nurse
Liz has worked in the veterinary profession since 2000 and qualified as an RVN in 2006. Her particular interests are theatre/surgery and the care of hospitalised patients. Outside of work, Liz enjoys reading, socialising with friends and helping with aid sent to the neglected/abused dogs and cats that have been rescued in Romania.
Animal Nursing Assistant
Julia has been with the branch since 1985 and so is a familiar and friendly face to our clients. Outside of work, Julia enjoys long country walks with her family and rescue dog.
Claire joined the team at New Addington having worked at a busy dental practice for 20 years. She has an NVQ level in customer services, a Dental Nurse Qualification and is highly experienced in busy clinic situations. Claire loves chatting to clients and meeting their pets.
Jo followed her dream of working in the veterinary industry after 10 years in retail management. She began as a receptionist in a veterinary practice and quickly progressed to become practice manager. In 2018 Jo joined the Goddard Veterinary Group and her professional passion and motivation is customer service and people development. In her spare time Jo enjoys walking her two chihuahuas, Theo and Roxy and spending time with family and friends.
Tel: 020 8506 0703
There are limited parking spaces on the driveway of the surgery. Parking is also available on Montacute Road next to the surgery.Get directions
Local tram station and bus routes:
- End of the tram line (Tram number 3)
- Bus number 64 from East Croydon comes up to New Addington