Welcome to Goddard Vets Collier Row, Romford
Our longstanding, dedicated team continually strives to provide the best possible care for the local community and their pets.
Facilities and Services
Our Collier Row practice is fully equipped to care for your pet with our excellent on-site facilities, allowing for blood testing, x-rays and operations to be performed. You can find the full list of services we offer at our Chalfont vet practice at the bottom of this page.
How to find us
Our Collier Row practice can be found north of Romford, in East London. The Collier Row surgery has been treating patients since the 1960s, and our long-standing and dedicated team is well-known within the community.
Parking and Accessibility
If you are travelling to our Collier Row practice via car, then you will find parking available on the neighbouring streets, including Hainault Road and Wainfleet Avenue. Alternatively, buses No.175, 365, 247, and 249 all make stops outside the surgery.
What to do in the event of an Emergency
In the event of an emergency, or if your pet is unwell outside the practice hours, please contact one of our veterinary hospitals who will be able to provide urgent assistance. Our veterinary hospitals are open 365 days of the year, 24 hours a day. The closest hospital to our Collier Row practice is Wanstead Veterinary Hospital, please call 020 8989 7744 for assistance. For your peace of mind, and continuity of care, your pet’s medical history is accessible from all of our branches, at any time.
Highest Standards of Veterinary Care
This branch is accredited by the Royal College of Veterinary Surgeons (RCVS), following a diligent assessment the RCVS is satisfied that we maintain the highest standards of veterinary care.
This branch has been awarded the internationally-recognised Cat Friendly Clinic status for our work in reducing the stress cats experience when attending veterinary practices.
Great news! We can now offer video consultations and online chat via Petsapp. Download now to connect with us, for more information click here.
Facilities & Services
Animal Health Certificates
Official Veterinarians are able to issue Animal Health Certificates enabling you to travel with your pet. There are a number of requirements that must be met before travel, so we recommend getting in touch with your local practice as early as possible if you might need your pet to travel abroad.
Our laboratory offers a rapid and efficient service with fast turnaround of results. Many branches have state-of-the-art in-house equipment for an even faster service. In addition to testing for the disease in an unwell patient, we also offer screening tests before your pet undergoes an anaesthetic to ensure that we identify any previously unknown problems, helping us to ensure the anaesthetic is as safe as possible.
Cat Friendly Clinics
We are members of the International Society of Feline Medicine and many of our practices have been awarded the internationally recognised Cat Friendly Clinic status. We take great care to ensure that our feline friends feel as comfortable as possible in our practices. Please ask us for help if your cat is particularly nervous about visiting the vet.
We offer 15-minute appointments as a standard for most consultations, giving you plenty of time to discuss your pet’s healthcare and ask any questions you may have. We are able to provide a range of services during the consultation and are always on hand to see your pet in an emergency if necessary.
Taking care of your pet’s teeth is vitally important for their overall health. Just as we brush our teeth each day and get regular dental check-ups, our pets also need regular preventative care, dental check-ups and dental treatment for a range of dental diseases or trauma. We recommend keeping up-to-date with your pet’s dental health and, as with any aspect of their wellbeing, we see prevention as a much better outcome than a cure.
We offer a referral service for diagnosis and treatment with CT scans, advanced x-rays and ultrasound. These imaging tests can be offered as an outpatient service, or as part of the treatment for patients hospitalised with us. We employ a number of specialists and certificate holders who are able to provide an expert opinion in interpreting these tests.
Flea and Worm Treatment
Flea and Worm control is not only important for your pet’s health but also for public health. We provide Prescription-Only Medicine, so if we have not recently examined your pet and prescribed a Prescription-Only parasiticide, you’ll need to book a formal consultation with your vet so that we can supply you with the product. We are always happy to provide advice on the best preventative care for your animal so please call in if you have any questions.
Free Kitten & Puppy checks
Should your new arrival be too young to start their vaccinations and have no underlying health issues, feel free to book a free kitten or puppy check with one of our veterinary surgeons.
Healthcare Plan – ProActive Pets
Budget monthly and save money on all your pet’s preventative healthcare needs. Our affordable plan allows you to pay a monthly direct debit to spread the cost of your pet’s vaccinations and parasite control products throughout the year. The costs are much less than our full retail price, and the plan offers a number of other benefits on top.
Pet neutering is a hot topic among owners across the UK with some non-medical theories and myths making people doubt the procedure for their dog, cat, rabbit or any other household pet. All Goddard Vets encourage owners to consider neutering their pets for a range of medical and behavioural benefits.
Our nursing team play a central role in the care that we provide you and your pet. In addition to assisting our veterinary surgeons in providing care for your pet, they are also able to answer questions for you directly and provide a range of nurse-led services such as puppy classes, weight management clinics and senior pet care consultations. Speak to your local team for details of classes and clinics available.
Pet Insurance Information
People tend to think it’s only older pets that get ill and therefore younger pets don’t need pet insurance but we know from the patients we see each day that that is not the case. In fact, the younger your pet is when you insure them the better as it means you are less likely to have any existing conditions, which may not be covered by the policy and you can then receive more help covering the cost of any future treatment your pet needs.
A microchip is a tiny glass capsule, about the size of a grain of rice, which is filled with electronic components giving a unique 15 digit number. Giving a pet a microchip is a relatively simple procedure.
Puppy & Kitten vaccination course
Please contact your veterinary surgeon to discuss your pet’s vaccination requirements along with the possibility of saving money on these and many other benefits by joining our preventative healthcare plan, ProActive Pets.
Pet Vaccinations in London
Vaccinating your pet is an essential part of being a pet owner and looking after your beloved dog, cat, rabbit or any other animal you choose to bring into your home. Vaccinations are a vital part of the process used by millions of pet owners to keep their pets safe.
Just like humans, pets require regular vaccinations to create a biological defence against some of the nasty diseases that can be picked up in everyday life. If your pet is unvaccinated and catches one of these illnesses then the symptoms could be fatal or cause long-term harm, meaning that staying on top of your pet’s vaccines is very important.
Weight and Diet Advice
Our knowledgeable team can offer support and advice on managing your pet’s weight and diet.
Wellness health screen
Spotting potential health issues before signs appear can help protect your pet from serious disease.
All of our branches have access to x-ray facilities for ease and speed of diagnosis. Many of our practices benefit from the latest technology in digital X-rays, which provides exceptionally clear images very quickly, ensuring your pet is under anaesthetic for the shortest possible time.
Meet the TeamOur network of branches and hospitals have the support of an experienced management team as well as administrative backup.
Gordon Graham BVSc PgC(SAD) MRCVS (OV) Advanced Practitioner in Small Animal Dermatology
Gordon graduated in Melbourne in 1996 and worked in a large mixed practice before moving to the UK in 2004. He spent most of that time running a sole practice branch in Cardiff before moving to Collier Row in 2011. Gordon’s main academic interests are in dermatology and medicine, especially endocrinology. As an Official veterinarian, he is also certified to complete animal export certificates. Gordon completed his Post Graduate Diploma in Dermatology in 2021 and became an Advanced Practitioner in Dermatology in 2022 and now offers referral consultations. He also has just started a Post Graduate Diploma in medicine which he hopes to complete by the end of 2023 to compliment his dermatology skills. His outside interests are travelling, gardening, eating out, and loves nothing more than sitting out on his patio with a good book.
ISFM Cat Friendly Clinic Cat Advocate
Ashleigh Lemon BVSc MSc MRCVS
Ashleigh first joined the Goddard Group in 2019 as a branch vet and this is where her love of dentistry began. She then undertook a year’s internship at DentalVets Referrals in Scotland and completed her Certificate in Dentistry and Oral Surgery. Ashleigh came back to the Goddard Group in 2022 and is now taking dental referrals at various branches and the hospital in east London. She can offer the following services: exodontics, restorations, oral mass work ups and malocclusion work ups.
Jen Salmon RVN
Registered Veterinary Nurse
Jen joined the branch in 2003 and so is a well-known and familiar face to our clients and their pets. She enjoys running, cycling and travel in her spare time and owns a Nova Scotia Duck Tolling Retriever and a stray cat which she rehomed.
Leighann Cutter RVN
Registered Veterinary Nurse
Leighann joined the Collier Row team in 2006 and subsequently passed her VN diploma exams to qualify as an RVN. In her spare time, Leighann enjoys going to the gym.
Philippa joined the Goddard Group in 1999 and has seen it develop and grow over the years. Originally from a veterinary equine practice, Philippa now manages ten branches in the East London area. Philippa achieved her management certificate Cert B&PS in 1999 and her Certificate Veterinary Practice Management CVPM in 2013. Philippa lives with her husband, son and her rescue cats Duncan and Sydney. In her spare time, she enjoys volunteering projects, was an Olympic Games Maker in London 2012 and helps out at Saturday Park Runs. Philippa has a passion for photography and participates in many charity runs (as long as there is a medal at the end!).
Parking is available on the streets surrounding the practice including Hainault Road and Wainfleet Avenue.Get directions
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