Welcome to Mandeville Veterinary Hospital
The Mandeville Veterinary Hospital has been offering veterinary care in Northolt for over half a century and became part of the Goddard Group in 1999. Our hospital offers many different services under one roof, from vaccinations and health-checks to consultations, diagnostic tests, and a range of medical and surgical treatments. We are open 24hrs a day, 365 days per year, with experienced vets and nurses always on hand to care for your pet. In addition to our comprehensive general practice services, we are also proud to offer a range of referral services. In 2017 we opened our brand new CT imaging suite, providing clients and referring practices with a state of the art tool used for quickly generating thousands of images which can be of great benefit for the diagnosis of a wide range of diseases. We are one of only a few practices in Greater London to be able to offer this service.
We are dedicated to offering a friendly and compassionate service to our clients and providing the highest quality healthcare for your pet. Our veterinary surgeons are assisted by knowledgeable and experienced staff helping us set the standards for excellence in veterinary care. We also provide complimentary coffee and tea and video information screens. The reception area offers a wide range of pet accessories and high-quality complete pet foods and our reception team will be happy to advise on your pet’s nutritional and health needs.
We have excellent facilities including consultation rooms, dedicated operating suites, separate dog and cat hospitalisation wards, isolation areas where strict barrier nursing techniques are observed. We pride ourselves on our intensive care facilities with fluid infusion pumps, oxygen therapy kennels, heating incubators and advanced monitoring equipment.
All of our hospital veterinary surgeons have their own areas of particular interest and are available to provide further advice and experienced veterinary opinion for referrals in many of the following disciplines:
- Emergency and critical care
- Orthopaedic surgery
- Keyhole surgery
- Soft tissue surgery
- Internal medicine
Facilities & Services
24 hour care
Emergency care is available 24 hours a day, 365 days a year at our three flagship hospitals. We have vets on site at all times, supported by qualified nurses to ensure that we are ready to care for your pet whatever time of day they need us. Even if your pet usually visits one of our branch practices, their medical records will be instantly available at our hospital to ensure that we can offer the best continuity of care.
Our laboratory offers a rapid and efficient service with fast turnaround of results. Many branches have state-of-the-art in-house equipment for an even faster service. In addition to testing for the disease in an unwell patient, we also offer screening tests before your pet undergoes an anaesthetic to ensure that we identify any previously unknown problems, helping us to ensure the anaesthetic is as safe as possible.
Certificate Holders & Advanced Practitioners
Many of our veterinary surgeons have undertaken advanced training and are able to treat more complicated cases. They are happy to receive referrals in areas such as internal medicine, cardiology, orthopaedic, laparoscopic and soft tissue surgery. We invest heavily in the ongoing training of all our staff, meaning you can rest assured that your pet will be in good hands.
We offer 15-minute appointments as a standard for all consultations, giving you plenty of time to discuss your pet’s healthcare and ask any questions you may have. We are able to provide a range of services during the consultation and are always on hand to see your pet in an emergency if necessary.
80% of dogs and cats over three years of age suffer some form of dental disease. Thankfully, the majority of dental problems are treatable and most are preventable. Speak to your local team for more information. Our practices are well equipped to perform routine dental procedures, and many of them benefit from dental X-rays to help diagnose and guide treatment.
We offer a referral service for diagnosis and treatment with CT scans, advanced x-rays and ultrasound. These imaging tests can be offered as an outpatient service, or as part of the treatment for patients hospitalised with us. We employ a number of specialists and certificate holders who are able to provide an expert opinion in interpreting these tests.
Free pet insurance
We are able to issue four weeks’ Petplan® insurance free of charge. Petplan® is the UK’s favourite pet insurance provider and we are proud to recommend them for your pet. We think it is important that all pets are covered by pet insurance, offering you peace of mind that you will not need to cover the costs of unexpected bills if your pet becomes unwell.
Healthcare Plan – ProActive Pets
Budget monthly and save money on all your pet’s preventative healthcare needs. Our affordable plan allows you to pay a monthly direct debit to spread the cost of your pet’s vaccinations and parasite control products throughout the year. The costs are much less than our full retail price, and the plan offers a number of other benefits on top.
We actively promote the benefits of neutering your pet. Speak to a team member about the many health and behavioural advantages. We offer competitive pricing without any compromise on standards, employing the use of modern anaesthetics and monitoring equipment to ensure these procedures are very safe for your pet.
Our nursing team play a central role in the care that we provide you and your pet. In addition to assisting our veterinary surgeons in providing care for your pet, they are also able to answer questions for you directly and provide a range of nurse-led services such as puppy classes, weight management clinics and senior pet care consultations. Speak to your local team for details of classes and clinics available.
We offer a pet passport service at all of our practices to enable you to travel to many countries around the world with your pet. There are a number of requirements that must be met before travel, so we recommend getting in touch with your local practice as early as possible if you might need your pet to travel abroad.
Physiotherapy is one of many complementary therapies that we offer, and if particularly effective to aid in your pet’s mobility post-surgery or injury. We employ qualified physiotherapists who can provide physiotherapy sessions and consultations for you. Please speak to your veterinary surgeon for more information.
To assist your puppy with vital socialisation skills and gain behavioural advice, our nurses run puppy parties. This gives you the opportunity to meet other puppy owners sharing useful tips on training and ways to keep your puppy happy and healthy. Upon completion of the session, your puppy will receive their own certificate congratulating them upon their participation.
Please contact your local practice for further information.
Specialist referral services are offered at our three hospitals in Wimbledon, Northolt and Wanstead in a range of different areas. Our specialists are recognised as experts in their field and are able to provide advanced treatments for a range of conditions using the latest technology. Referrals must always be made by your first opinion veterinary surgeon who will be able to advise if a specialist referral would be beneficial for your pet.
Protect your pet against many life-threatening diseases by vaccinating annually. We embrace modern vaccination protocols to ensure that your pet has the protection they need, whilst ensuring we do not vaccinate more often than is necessary. Speak to your local team for all the benefits of vaccination and the range of vaccinations we offer at an affordable price.
All of our branches have access to x-ray facilities for ease and speed of diagnosis. Many of our practices benefit from the latest technology in digital X-rays, which provides exceptionally clear images very quickly, ensuring your pet is under anaesthetic for the shortest possible time.
Meet the TeamOur network of branches and hospitals have the support of an experienced management team as well as administrative backup.
Jeremy Stewart BVetMed CertVR MRCVS [OV]
Head of Region & Head Veterinary Surgeon
Jeremy qualified from the Royal Veterinary College in 1991 and worked at the RSPCA Harmsworth Hospital for nine years before joining the team at the Mandeville Veterinary Hospital in 2000. In this time he obtained a Certificate in Veterinary Radiology. Jeremy remains a familiar face to many from his time at the Harmsworth where he was involved in the six years of filming for the BBC series Animal Hospital. During his time at the Mandeville Veterinary Hospital Jeremy has seen the Region develop from just the Hospital to now including eleven branch practices employing over twenty vets. Jeremy is also a trustee for the Blue Cross animal charity. Jeremy is an Official Veterinarian [OV] which means that he is authorised to issue pet passports and complete export health certificates.
Alonso Dupuy DVM PhD(Hons) GPcert(FelP) MRCVS [OV]
Alonso graduated from the Veterinary School of the Complutense University of Madrid in 1998 and then went to work for two of the busiest RSPCA hospitals in the UK (Manchester and Harmsworth Hospitals) for four years where he was also involved in the BBC television series Animal Hospital. Alonso joined the Mandeville Hospital in 2002 and is now a senior clinician. He has published several papers in veterinary medicine journals both in the UK and internationally. He holds a Certificate in Feline Practice (European School of Veterinary Postgraduate Studies) and is a PhD holder in Pharmacology and Toxicology. As an Official Veterinarian [OV] Alonso is authorised to issue pet passports and complete export health certificates. Alonso has two rescue cats from the MVH and is a music lover and enjoys playing saxophone in a band during his spare time.
Alexandra Brown BSc BVetMed MRCVS
Alexandra graduated from the Royal Veterinary College in London in 2005 and spent many years working in mixed and small animal practice in the south of England. She began working regularly as a locum at the Mandeville Hospital in 2011 and happily joined the team on a permanent part-time basis in 2014. Alexandra enjoys all aspects of small animal practice and has a special interest in internal medicine, rabbits and rodents. Over the years she has adopted or fostered an assortment of animals in need of a second chance. Alexandra is a keen traveller with a degree in Anthropology and she has backpacked or overlanded in various parts of the world including West Africa, India and the Galapagos. In her spare time Alexandra enjoys gardening, wildlife watching, meditating and studying psychology
Henrietta Fforde-Lutter MA VetMB MRCVS
Henrietta completed her veterinary training at Cambridge University and also has a degree in Physiology & Development. She joined the Mandeville team in 2016. Henrietta enjoys all aspects of small animal practice and is particularly fanatical about all things canine – her Sprocker Spaniel Tinker being the apple of her eye! Her hobbies revolve around music and theatre, food and cooking and the great outdoors.
Miteki Degawa BVSc MRCVS
Miteki graduated from the University of Bristol in 2015 and went on to complete a 14-month internship at Highcroft Veterinary Referrals. Her time there was split between learning from veterinary specialists of various fields, managing hospital inpatients and working emergency shifts. Miteki joined the Mandeville team in 2016. In her free time, Miteki likes to keep fit, socialise, nap and loves spoiling her naughty rescue cat Momo.
Sunil Thanki BVSc MRCVS
Sunil completed his training at the University of Bristol, School of Veterinary Science and then spent time working in mixed and equine practice in South West Wales and Cambridge treating “all creatures great and small”. Most recently Sunil has been working at the RSPCA Small Animal Veterinary Hospital in Sydney where he was involved with a lot of emergency medicine and surgical cases. Sunil enjoys all aspects of small animal practice but has a particular interest in ophthalmology, soft tissue surgery and emergency medicine and is currently studying towards a Certificate in Advanced Veterinary Practice (Cert AVP). Sunil is a keen sportsman and in his spare time, he can be found playing football, climbing or trail running. He is an avid cricket fan and always makes time to go to live international games, especially when the Indian cricket team is in town.
Ana Murta DVM GPCert(SAS) MRCVS
Ana graduated from the Faculty of Veterinary Medicine of Lisbon in 2003. After a short period in general practice in Portugal, Ana finished an internship in Manchester and then worked in London, initially as a general practitioner and then as an emergency hours vet at our Stone Lion Veterinary Hospital. She then returned to Lisbon for a soft tissue surgery position at the Teaching Hospital, covering first and second opinion surgery, endoscopy and basic interventional radiology, giving support to veterinary students and interns. Ana returned to the UK in 2015 and has since gained a Certificate (PgC) in Small Animal Surgery and RCVS Advanced Practitioner Status. Ana joined the team at the Mandeville Veterinary Hospital in November 2017.
Annalisa Paviotti DVM MRCVS
Annalisa qualified from the University of Pisa in 2003 and has worked with companion animals ever since. Annalisa trained in Italy, working alongside some of the most accredited specialists in disciplines such as soft tissue surgery, orthopaedic surgery, neurology-neurosurgery, internal medicine, anaesthesia, diagnostic images and oncology. Between 2008 and 2011 she worked in first/second opinion practices throughout the UK and spent time at some of the most prestigious referral centres, familiarising herself with these techniques. Annalisa has attended numerous international orthopaedic courses and in 2011 she returned to Italy to work as a freelance orthopaedic surgeon. In 2014 Annalisa worked as Head of Futuravet Referral Hospital’s surgical department dealing with neurosurgery, orthopaedic surgery and major soft tissue surgery. Annalisa returned to the UK in 2016 and worked in a 24-hour first opinion practice. She joined the team at Mandeville Hosptial in November 2017 and has already performed TPLOs, patella luxation, fracture repairs, VBO and BOAS cases. Annalisa plans to study towards a post-graduate diploma on completion of her surgical certificate.
Hannah Leech BVetMed MRCVS
Hannah joined the team at MVH in 2017. Before graduating from the Royal Veterinary College she took a year out during her studies to complete a degree in International Health which involved spending four months in India researching rabies control strategies for a local animal welfare charity. Hannah enjoys all aspects of her job, but has a special interest in feline medicine and critical care. Outside of work Hannah is a super foodie – her spare time is spent cooking and trying out new restaurants, always including dessert! Hannah has fostered kittens and cats from the RSPCA and cannot wait to get her own little ball of fluff soon!
Ignacio Quiñonero-Reinaldos MRCVS
Ignacio graduated from the veterinary school of Murcia in 2012 and then went to undertake externships at referral centres and universities across the USA for one year. In 2014 he completed a 10-month surgical internship in Vienna. He joined the team at the Mandeville in 2016. Ignacio enjoys emergency medicine and surgery in specialist orthopaedics. He is currently studying for a postgraduate in soft tissue surgery and anaesthesia. In his spare time, Ignacio enjoys running, cycling, swimming, the gym and watching international karate competitions (a sport that he used to practice semi-professionally).
Dr Helen Crawford BVSc MRCVS
Helen graduated from the University of Sydney in 1986 and spent several years working in small animal practice, equine and mixed practice in various parts of the world including Sydney, Newmarket and Jersey. Family life (4 children including triplets) took priority for several years although Veterinary talents were not wasted looking after a menagerie of children’s pets. Since returning to small animal practice, Helen has taken a special interest in emergency work and she recently completed a PGCert in Emergency and Critical Care. When not at work, Helen is a keen farmer’s wife, regularly seen driving the tractor and fixing fences and water troughs. The family has a lovely Labrador called Tilly and several horses to complete the idyllic farm life.
Mattea Lenhoff BVetMed MRCVS
Mattea graduated from the Royal Veterinary College in 2007 and practised as a vet until 2016 when she decided to move into hospital management. Having spent two years working in a charity, Mattea places particular importance on animal welfare and ensuring that their stay with us is as comfortable as possible. Mattea has been caring for animals since she was young and has a family of cats who live with her parents. She also has her own little cat called Tabitha, a rescue cat. Mattea enjoys dining out and visits to the theatre and musicals in her spare time.
Tanya Wicks RVN, Head Nurse
Registered Veterinary Nurse
Tanya joined Goddard Veterinary Group in 2005 when she worked at our Eastcote surgery. She joined the team at Mandeville in 2009 where she has been working on her A1 Assessor training and in 2010 was promoted to Head Nurse. Tanya is a keen horse rider and spends most of her spare time down at the yard tending to Khan or walking Ruby her boxer dog.
Client parking is available on the forecourt in front of the Hospital.
A few minutes walk from Northolt Tube stationGet directions
- Bus No. 120 Hounslow Bus station to Northolt Station
- Bus No. 140 Newport Road to Long Elmes
- Bus No. 282 Ealing Hospital to Mount Vernon Hospital