Welcome to Acton
Conveniently located, just a few minutes away from Acton station you will find our Acton branch. This practice has been serving the local community for over 20 years and became part of the Goddard Veterinary Group in 2008. Our dedicated, long-standing team are well-known within the local community, with many pet owners popping in just to say hello when passing.
The practice is fully-equipped to care for you and your pet with our excellent on-site facilities, allowing blood testing, x-rays and operations to be performed. Please see the additional services we offer below.
In the event of a veterinary emergency or if your pet is unwell out of hours our Hospitals offer your pets a dedicated emergency service and the reassurance of knowing we are open 24 hours a day, 365 days of the year. The closest hospital to our Acton branch is Mandeville Veterinary Hospital call 020 8845 5677. For your peace of mind and for continuity of care, your pet’s medical history is accessible in any of our branches or hospitals anytime of the day or night.
This branch is accredited by the Royal College of Veterinary Surgeons (RCVS), following a diligent assessment the RCVS is satisfied that we maintain the highest standards of veterinary care.
Facilities & Services
Our laboratory offers a rapid and efficient service with fast turnaround of results. Many branches have state-of-the-art in-house equipment for an even faster service. In addition to testing for the disease in an unwell patient, we also offer screening tests before your pet undergoes an anaesthetic to ensure that we identify any previously unknown problems, helping us to ensure the anaesthetic is as safe as possible.
Certificate Holders & Advanced Practitioners
Many of our veterinary surgeons have undertaken advanced training and are able to treat more complicated cases. They are happy to receive referrals in areas such as internal medicine, cardiology, orthopaedic, laparoscopic and soft tissue surgery. We invest heavily in the ongoing training of all our staff, meaning you can rest assured that your pet will be in good hands.
We offer 15-minute appointments as a standard for all consultations, giving you plenty of time to discuss your pet’s healthcare and ask any questions you may have. We are able to provide a range of services during the consultation and are always on hand to see your pet in an emergency if necessary.
80% of dogs and cats over three years of age suffer some form of dental disease. Thankfully, the majority of dental problems are treatable and most are preventable. Speak to your local team for more information. Our practices are well equipped to perform routine dental procedures, and many of them benefit from dental X-rays to help diagnose and guide treatment.
We offer a referral service for diagnosis and treatment with CT scans, advanced x-rays and ultrasound. These imaging tests can be offered as an outpatient service, or as part of the treatment for patients hospitalised with us. We employ a number of specialists and certificate holders who are able to provide an expert opinion in interpreting these tests.
Free pet insurance
We are able to issue four weeks’ Petplan® insurance free of charge. Petplan® is the UK’s favourite pet insurance provider and we are proud to recommend them for your pet. We think it is important that all pets are covered by pet insurance, offering you peace of mind that you will not need to cover the costs of unexpected bills if your pet becomes unwell.
Healthcare Plan – ProActive Pets
Budget monthly and save money on all your pet’s preventative healthcare needs. Our affordable plan allows you to pay a monthly direct debit to spread the cost of your pet’s vaccinations and parasite control products throughout the year. The costs are much less than our full retail price, and the plan offers a number of other benefits on top.
We actively promote the benefits of neutering your pet. Speak to a team member about the many health and behavioural advantages. We offer competitive pricing without any compromise on standards, employing the use of modern anaesthetics and monitoring equipment to ensure these procedures are very safe for your pet.
Our nursing team play a central role in the care that we provide you and your pet. In addition to assisting our veterinary surgeons in providing care for your pet, they are also able to answer questions for you directly and provide a range of nurse-led services such as puppy classes, weight management clinics and senior pet care consultations. Speak to your local team for details of classes and clinics available.
We offer a pet passport service at all of our practices to enable you to travel to many countries around the world with your pet. There are a number of requirements that must be met before travel, so we recommend getting in touch with your local practice as early as possible if you might need your pet to travel abroad.
To assist your puppy with vital socialisation skills and gain behavioural advice, our nurses run puppy parties. This gives you the opportunity to meet other puppy owners sharing useful tips on training and ways to keep your puppy happy and healthy. Upon completion of the session, your puppy will receive their own certificate congratulating them upon their participation.
Please contact your local practice for further information.
Protect your pet against many life-threatening diseases by vaccinating annually. We embrace modern vaccination protocols to ensure that your pet has the protection they need, whilst ensuring we do not vaccinate more often than is necessary. Speak to your local team for all the benefits of vaccination and the range of vaccinations we offer at an affordable price.
All of our branches have access to x-ray facilities for ease and speed of diagnosis. Many of our practices benefit from the latest technology in digital X-rays, which provides exceptionally clear images very quickly, ensuring your pet is under anaesthetic for the shortest possible time.
Meet the TeamOur network of branches and hospitals have the support of an experienced management team as well as administrative backup.
Emily O’Grady BSc BVMS MRCVS [OV]
Emily is from Australia but also spent time in Dubai before graduating from Murdoch University in 2008. She moved to the UK after three years and now enjoys all aspects of practice, particularly dermatology and medicine cases. Emily is currently undertaking a Masters degree through the University of Edinburgh in Global Health & Infectious Diseases. As an Official Veterinarian [OV] Emily is authorised to issue pet passports and complete export health certificates.
Kelly Williams BVetMed MRCVS
Kelly graduated from the RVC, London in 2009 and then gained early surgical experience working with street dogs and cats in Thailand. Australia followed and then her native Wales where she worked for the PDSA. Kelly’s interests include feline medicine and preventative health care and she continues with her passion for working alongside Cats Protection locally. In her spare time, Kelly is a ‘vet on set’ ensuring animal welfare during filming. Kelly has a naughty cat called Shirley and would love a Staffordshire Bull Terrier one day.
Vicki Collard GradDipVN
Registered Veterinary Nurse - Head Nurse
Vicki has been an RVN since 1994 and, after spending a period of time overseas returned to the UK and joined the practice in 2014. She is currently studying for a Graduate Diploma in Professional and Clinical Veterinary Nursing at the Royal Veterinary College. Vicki’s interests include travel, yoga, horse riding and reading.
Katrina Sullivan RVN
Registered Veterinary Nurse
Katrina qualified as a Veterinary Nurse in 1992, having always wanted to be a nurse and she started her career volunteering on Saturdays at the local RSPCA before securing a position to train formally. Katrina joined the Acton surgery in 2003 and in her spare time enjoys being with her family.
Margaret Fry RVN
Registered Veterinary Nurse
Margaret originally worked in healthcare for the NHS for approximately 37 years during which time she was a nurse, a midwife and finally a nurse manager. She became a mature student veterinary nurse and qualified as a Registered Veterinary Nurse in 2014. Margaret is married with one son and she currently owns a three-legged cat called Jacob. Margaret’s hobbies include birdwatching, pilates and dance classes.
Adrian’s background was originally in retail management and he has been involved in veterinary practice management since 1999. Adrian is Regional Manager for the eleven branches in the North West region. He lives with his wife and a menagerie of rescued waifs and strays including Spaniels Monty and Connie, five cats, and two tortoises, one of which is blind. Adrian is a keen cyclist and has masterminded several very successful charity rides for the Group, raising in excess of £30,000 over the years for good causes.
Tel: 0208 845 5677