Jacky is a very well-known member of the team and has been a familiar face at the Wembley branch since 1980. Jacky qualified as an RVN in 1982 and is also a qualified A1 Assessor, spending much of her time supporting student nurses through their nursing qualification. Jacky also has a Veterinary Nursing Certificate in Small Animal Dentistry. Jacky owns a Westie dog called Phoebe who comes to work each day, and a horse who does not! Jacky is actively involved in the local community attending Open Days and opportunities to aid animal welfare through education.