Part-time Receptionist – Mile End, London

Our Mile End practice is looking for an experienced part-time veterinary receptionist with administration experience. The position is for 25 hours per week and there is some flexibility as to how these hours may be spread across the weekdays only.

The practice has always been extremely popular within the local community and has grown from strength to strength over the years. We are situated opposite Mile End Park and a very short walk from Mile End Station.

As we have many new and existing clients to support, and as we are expanding our clinical team, we are looking for someone to join the team and assist us with administrative work, such as managing the diary, making and receiving phone calls, processing insurance forms, and supplying clients with information and keeping records up to date. This role will involve the use of our own purpose-designed IT system, managing e-mails, and utilising other channels of communication. You will receive training in all our systems, but you will require previous experience using technology. The ideal candidate will have previous experience of a similar role within the veterinary industry or a clinical setting and will demonstrate a passion for customer service, communication, and organisation. The role involves a high degree of face-to-face contact with our clients, so we are looking for someone with confidence in communicating, an ability to be empathetic, and a passion for supporting clients and their pet’s wellbeing.

We look after our colleagues with a profession-leading benefits package including increasing holiday allowance, cashback/refunds on many routine medical costs such as dental care, physiotherapy, opticians, chiropractic fees, etc. 24-hour employee assistance programme, cycle to work scheme, plus generous staff, shopping and leisure discounts.

Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. His son Philip took over the reins in the late ‘90s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we’re really proud of our many 5* reviews on Indeed!

If you are interested in this rewarding role and working with a well-established independent family-run business and would like to know more, please apply now with a cover letter and CV! If you do not hear from us, please assume on this occasion you have been unsuccessful in your application.