We’re back! Welcoming new and returning pets.
Last updated: Monday 12th April 2021
We are delighted to welcome clients back into practice wherever social distancing can be maintained.
As a clinical premise, contactless processes and social distancing guidelines still apply, and, as per government legislation, wearing a face-covering when inside the practice is now mandatory.
- One adult per pet please (unless unavoidable)
- Please bring your own face covering to wear when inside the practice (see government legislation regarding exemptions)
- Hand sanitising stations are available for client use
- We are no longer accepting cash payments
- Please follow social distancing guidelines or wait outside the practice until waiting room space becomes available.
NHS Test and Trace
To help minimise the spread of Covid-19 and to support public health and safety, we may be asked to supply your contact data as part of the NHS Test and Trace programme for up to 21 days after your visit to the practice.
Should you not, for any reason, wish your details to be shared with NHS Test and Trace if requested, please contact us in writing at Privacy Team, Goddard Veterinary Group, Claygate House, Manor Road, Woodford IG8 8BX
Frequently Asked Questions
Can you treat my pet?
Yes, all of our practices are now taking appointment and bookings as part of our resumption of the full range of medical services for pets. Due to the backlog of cases as a result of Covid-19, there may be a slightly longer waiting time than usual for some appointments.
Can I come into the practice?
Subject to wearing a face covering (excluding those who are exempt) and maintaining social distancing guidelines, clients will be allowed into the waiting area and consult rooms.
Are you offering home visits?
No, we are not yet offering home visits. If you are a registered client with Goddard Veterinary Group, we can provide a remote service where necessary using our easy-to-use PetsApp platform.