Welcome to Ilford
Situated on the outskirts of Ilford Town Centre, is our Ilford branch. This practice has been serving the local community for many years and became part of the Goddard Veterinary Group in 1990.
Our long-standing dedicated team are familiar faces to their patients and clients and strive to provide the best possible care. Elena, our veterinary surgeon also has a keen interested in both the medical and surgical treatment of exotic animals. The practice has the advantage of being able to provide free parking (costs will be reimbursed) for clients at the Ley Street car park across the road.
The practice is fully-equipped to care for you and your pet with our excellent on-site facilities, allowing blood testing, x-rays and operations to be performed. Please see the additional services we offer below.
In the event of a veterinary emergency or if your pet is unwell out of hours our Hospitals offer your pets a dedicated emergency service and the reassurance of knowing we are open 24 hours a day, 365 days of the year. The closest hospital to our Ilford branch is Wanstead Veterinary Hospital call 020 8989 7744. For your peace of mind and for continuity of care, your pet’s medical history is accessible in any of our branches or hospitals anytime of the day or night.
This branch has been awarded the internationally-recognised Cat Friendly Clinic status for our work in reducing the stress cats experience when attending veterinary practices.
This branch is accredited by the Royal College of Veterinary Surgeons (RCVS), following a diligent assessment the RCVS is satisfied that we maintain the highest standards of veterinary care.
Facilities & Services
Our laboratory offers a rapid and efficient service with fast turnaround of results. Many branches have state-of-the-art in-house equipment for an even faster service. In addition to testing for the disease in an unwell patient, we also offer screening tests before your pet undergoes an anaesthetic to ensure that we identify any previously unknown problems, helping us to ensure the anaesthetic is as safe as possible.
A friendly welcome awaits you at our long-established kennels and cattery in Chingford, East London. We offer short and long-term boarding in a friendly and comfortable environment for your pets. Our Chingford veterinary practice is on-site to ensure that your pet’s medical needs will be well cared for.
Cat Friendly Clinics
We are members of the International Society of Feline Medicine and many of our branches have been awarded the internationally-recognised Cat-Friendly Clinic status. We take great care to ensure that our feline friends feel as comfortable as possible in our practices. Please ask us for help if your cat is particularly nervous visiting the vets.
We offer 15-minute appointments as a standard for all consultations, giving you plenty of time to discuss your pet’s healthcare and ask any questions you may have. We are able to provide a range of services during the consultation and are always on hand to see your pet in an emergency if necessary.
80% of dogs and cats over three years of age suffer some form of dental disease. Thankfully, the majority of dental problems are treatable and most are preventable. Speak to your local team for more information. Our practices are well equipped to perform routine dental procedures, and many of them benefit from dental X-rays to help diagnose and guide treatment.
We offer a referral service for diagnosis and treatment with CT scans, advanced x-rays and ultrasound. These imaging tests can be offered as an outpatient service, or as part of the treatment for patients hospitalised with us. We employ a number of specialists and certificate holders who are able to provide an expert opinion in interpreting these tests.
Free pet insurance
We are able to issue four weeks’ Petplan® insurance free of charge. Petplan® is the UK’s favourite pet insurance provider and we are proud to recommend them for your pet. We think it is important that all pets are covered by pet insurance, offering you peace of mind that you will not need to cover the costs of unexpected bills if your pet becomes unwell.
Healthcare Plan – ProActive Pets
Budget monthly and save money on all your pet’s preventative healthcare needs. Our affordable plan allows you to pay a monthly direct debit to spread the cost of your pet’s vaccinations and parasite control products throughout the year. The costs are much less than our full retail price, and the plan offers a number of other benefits on top.
Professional canine hydrotherapy for healthy exercise and the treatment of a wide range of conditions and injuries. Our hydrotherapy centre is located on the site of our Chingford Kennels and cattery. All sessions are led by fully trained hydrotherapists who ensure that the sessions are safe and fun for your dog.
We actively promote the benefits of neutering your pet. Speak to a team member about the many health and behavioural advantages. We offer competitive pricing without any compromise on standards, employing the use of modern anaesthetics and monitoring equipment to ensure these procedures are very safe for your pet.
Our nursing team play a central role in the care that we provide you and your pet. In addition to assisting our veterinary surgeons in providing care for your pet, they are also able to answer questions for you directly and provide a range of nurse-led services such as puppy classes, weight management clinics and senior pet care consultations. Speak to your local team for details of classes and clinics available.
We offer a pet passport service at all of our practices to enable you to travel to many countries around the world with your pet. There are a number of requirements that must be met before travel, so we recommend getting in touch with your local practice as early as possible if you might need your pet to travel abroad.
To assist your puppy with vital socialisation skills and gain behavioural advice, our nurses run puppy parties. This gives you the opportunity to meet other puppy owners sharing useful tips on training and ways to keep your puppy happy and healthy. Upon completion of the session, your puppy will receive their own certificate congratulating them upon their participation.
Please contact your local practice for further information.
Protect your pet against many life-threatening diseases by vaccinating annually. We embrace modern vaccination protocols to ensure that your pet has the protection they need, whilst ensuring we do not vaccinate more often than is necessary. Speak to your local team for all the benefits of vaccination and the range of vaccinations we offer at an affordable price.
All of our branches have access to x-ray facilities for ease and speed of diagnosis. Many of our practices benefit from the latest technology in digital X-rays, which provides exceptionally clear images very quickly, ensuring your pet is under anaesthetic for the shortest possible time.
Meet the TeamOur network of branches and hospitals have the support of an experienced management team as well as administrative backup.
Elena Pedretti DVM MRCVS [OV]
Originally from Italy, Elena has been working in the UK since 2006 and has experience of both first and second opinion cases as well as working alongside specialists. She has also been involved in clinical research and writing publications. Elena offers clients and their pets a caring service and also has an interest in the veterinary health and welfare of exotic species. As an Official Veterinarian [OV] Elena is authorised to issue pet passports and complete export health certificates. Outside of work Elena enjoys reading about history, cooking for friends and photography.
Jean Mitchelmore RVN
Registered Veterinary Nurse
Jean has been nursing since 1976 and is an experienced and trusted member of the team. She is interested in all areas of pet health and welfare and is also a qualified Pet Health Counsellor so can offer clients advice on their pets’ nutritional and dietary needs. With an interest in pet behaviour, Jean has also completed the advanced Canine Behaviourist qualification. Jean’s Jack Russell Kiki is also a key part of the team and can often be found dozing on the weighing scales in the reception.
Veterinary Nursing Assistant
Lauren joined the team as a Veterinary Nursing Assistant after spending three years studying animal care and management in Malta. She aspires to become a Veterinary Nurse and hopes to one day be involved in veterinary charity work in the UK and abroad. In her spare time Lauren enjoys studying history, reading, writing fiction and spending time with her two cats, Lucy and Zammo and Shih Tzu Max.
Philippa joined the Goddard Group in 1999 and has seen it develop and grow over the years. Originally from a veterinary equine practice, Philippa now manages ten branches in the East London area. Philippa achieved her management certificate Cert B&PS in 1999 and her Certificate Veterinary Practice Management CVPM in 2013. Philippa lives with her husband, son and her rescue cats Duncan and Sydney. In her spare time, she enjoys volunteering projects, was an Olympic Games Maker in London 2012 and helps out at Saturday Park Runs. Philippa has a passion for photography and participates in many charity runs (as long as there is a medal at the end!)
Tel: 020 8506 0703
Parking is available in the multi storey car park opposite the practice and is reimbursed by us to the value of free parking for one hour.Get directions
Ilford train station is a ten minute walk from the surgery.Get directions
Bus number 169 stops nearby to the surgery.