Welcome to Caterham
Conveniently located just opposite Timber Hill Park, the caring and compassionate team at our Caterham branch are waiting to meet you and your pet. Despite its large size, this practice retains the personal touch you would expect from a smaller practice giving you and your pet the individual service you deserve. Although one of the newest members of the Goddard Veterinary Group family, this well-established Caterham practice has been serving the local community for many years.
This dedicated team also look after the pets and clients at our neighbouring branch in Purley therefore whichever site you wish to attend with your pet, you will be met with a friendly and familiar face.
The practice is fully-equipped to care for you and your pet with our excellent on-site facilities, allowing blood testing, x-rays and operations to be performed. Please see the additional services we offer below.
In the event of a veterinary emergency or if your pet is unwell out of hours, for your convenience, due to their location, a full out of hours emergency service is provided by Vets Now Ltd. Should your pet need to be seen by this emergency service you can rest assured that once we are open, our team will liaise directly with the staff at Vets Now Ltd to ensure your pet receives the best possible care and in many circumstances, we can arrange your pet to be transferred back to us to continue their care until they have made a full recovery.
You are also welcome to attend our Stone Lion Veterinary Hospital out of hours call 020 8946 4228. For your peace of mind and for continuity of care, your pet’s medical history is accessible in any of our branches or hospitals anytime of the day or night.
This branch is accredited by the Royal College of Veterinary Surgeons (RCVS), following a diligent assessment the RCVS is satisfied that we maintain the highest standards of veterinary care.
Facilities & Services
Our laboratory offers a rapid and efficient service with fast turnaround of results. Many branches have state-of-the-art in-house equipment for an even faster service. In addition to testing for the disease in an unwell patient, we also offer screening tests before your pet undergoes an anaesthetic to ensure that we identify any previously unknown problems, helping us to ensure the anaesthetic is as safe as possible.
Certificate Holders & Advanced Practitioners
Many of our veterinary surgeons have undertaken advanced training and are able to treat more complicated cases. They are happy to receive referrals in areas such as internal medicine, cardiology, orthopaedic, laparoscopic and soft tissue surgery. We invest heavily in the ongoing training of all our staff, meaning you can rest assured that your pet will be in good hands.
We offer 15-minute appointments as a standard for all consultations, giving you plenty of time to discuss your pet’s healthcare and ask any questions you may have. We are able to provide a range of services during the consultation and are always on hand to see your pet in an emergency if necessary.
80% of dogs and cats over three years of age suffer some form of dental disease. Thankfully, the majority of dental problems are treatable and most are preventable. Speak to your local team for more information. Our practices are well equipped to perform routine dental procedures, and many of them benefit from dental X-rays to help diagnose and guide treatment.
We offer a referral service for diagnosis and treatment with CT scans, advanced x-rays and ultrasound. These imaging tests can be offered as an outpatient service, or as part of the treatment for patients hospitalised with us. We employ a number of specialists and certificate holders who are able to provide an expert opinion in interpreting these tests.
Free pet insurance
We are able to issue four weeks’ Petplan® insurance free of charge. Petplan® is the UK’s favourite pet insurance provider and we are proud to recommend them for your pet. We think it is important that all pets are covered by pet insurance, offering you peace of mind that you will not need to cover the costs of unexpected bills if your pet becomes unwell.
Healthcare Plan – ProActive Pets
Budget monthly and save money on all your pet’s preventative healthcare needs. Our affordable plan allows you to pay a monthly direct debit to spread the cost of your pet’s vaccinations and parasite control products throughout the year. The costs are much less than our full retail price, and the plan offers a number of other benefits on top.
We actively promote the benefits of neutering your pet. Speak to a team member about the many health and behavioural advantages. We offer competitive pricing without any compromise on standards, employing the use of modern anaesthetics and monitoring equipment to ensure these procedures are very safe for your pet.
Our nursing team play a central role in the care that we provide you and your pet. In addition to assisting our veterinary surgeons in providing care for your pet, they are also able to answer questions for you directly and provide a range of nurse-led services such as puppy classes, weight management clinics and senior pet care consultations. Speak to your local team for details of classes and clinics available.
We offer a pet passport service at all of our practices to enable you to travel to many countries around the world with your pet. There are a number of requirements that must be met before travel, so we recommend getting in touch with your local practice as early as possible if you might need your pet to travel abroad.
To assist your puppy with vital socialisation skills and gain behavioural advice, our nurses run puppy parties. This gives you the opportunity to meet other puppy owners sharing useful tips on training and ways to keep your puppy happy and healthy. Upon completion of the session, your puppy will receive their own certificate congratulating them upon their participation.
Please contact your local practice for further information.
Protect your pet against many life-threatening diseases by vaccinating annually. We embrace modern vaccination protocols to ensure that your pet has the protection they need, whilst ensuring we do not vaccinate more often than is necessary. Speak to your local team for all the benefits of vaccination and the range of vaccinations we offer at an affordable price.
All of our branches have access to x-ray facilities for ease and speed of diagnosis. Many of our practices benefit from the latest technology in digital X-rays, which provides exceptionally clear images very quickly, ensuring your pet is under anaesthetic for the shortest possible time.
Meet the TeamOur network of branches and hospitals have the support of an experienced management team as well as administrative backup.
Hilda Evans MVB Cert VOphthal MRCVS
Hilda graduated from Dublin in 1985 and 18 months after graduation came to England where she has worked in both the charity and private sectors ever since. In 1993 Hilda gained the distinction of a Certificate in Veterinary Ophthalmology. Outside of work she enjoys time with her family, gardening and walking. Hilda is currently looking after Katie, a lively domestic shorthair for an elderly aunt.
Fiona Minter RVN
Head Nurse - Registered Veterinary Nurse
Fiona joined the practice in 2004 and qualified as a Veterinary Nurse four years later. She enjoys all aspects of nursing and has worked her way up to being Head Nurse for the Caterham and Purley branches. Fiona has a very cheeky tabby rescue cat called ‘George’ who is always the centre of attention.
Student Veterinary Nurse
Bobbie initially worked at our Stone Lion Hospital in Wimbledon before transferring to the Chessington branch to complete her Veterinary Care Assistant qualification and then Caterham to train to become a qualified nurse. Bobbie’s pets have all been rescued – cats called Sebastian and Itta, two guinea pigs and a three-legged dog called Wagger.
Veterinary Nursing Assistant
Megan is currently training to qualify as a Veterinary Care Assistant and hopes to then graduate to the nursing course. She enjoys going for long walks with her chocolate Labrador, Echo and has recently adopted a cat called Niblet.
Veterinary Nursing Assistant
Courtney joined the team after completing an Animal Care course. She has previous experience of working in kennels, a zoo and a farm. In her spare time, if not skateboarding will be with her dog, Nelly.
Anne hails from Ireland, has many years’ varied experience in the profession and is thoroughly enjoying the challenge of developing a very exciting branch practice. Her rehomed cat, Rua, needs lots of care due to eyes damaged when just a kitten. In her spare time, Anne volunteers with a Crisis support group and loves to keep fit with Zumba.
Deputy Head Receptionist
Trish has worked on reception at the Caterham surgery since 2008. She loves long walks with her two gorgeous golden retrievers Bailey and Brie, as well as family time, elephants, conservation and is a self-confessed tree hugger!
Rebecca joined the team at Caterham in 2014 when she returned to work after having a beautiful baby girl. Rebecca used to be a dental nurse and decided to have a complete change of career when she joined GVG. Rebecca loves animals and has always had cats growing up. She currently has three cats and is planning on getting a dog when her daughter is a bit older.
Marion has many years of experience in the veterinary marketplace. She started her career qualifying as a Veterinary Nurse in a busy small animal practice and moved on to work in the veterinary pharmaceutical industry. This was followed by three years with a large pet food manufacturer, during which time she studied for and obtained her Certificate in Marketing. Marion worked for six years as a Regional Manager for the Goddard Group before deciding to work closer to home, however, she returned to the Group in 2014. Marion served as a council member for the VPMA for three years, has been a speaker at both the BVNA Congress and the London Vet Show and has also been co-editor and one of the authors of the BSAVA Manual of Small Animal Practice Management and Development – a daily reference book sold internationally, for veterinary surgeons and managers in practice. Marion loves spending time with her horses Frisbee and Winston and her JRT Nellie who she trains in dog agility. She also has two rescue cats, Henry and Gertie.
Tel: 01883 343908